Related papers: Zero-shot User Intent Detection via Capsule Neural…
Conversational NLU providers often need to scale to thousands of intent-classification models where new customers often face the cold-start problem. Scaling to so many customers puts a constraint on storage space as well. In this paper, we…
Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…
In the constant updates of the product dialogue systems, we need to retrain the natural language understanding (NLU) model as new data from the real users would be merged into the existent data accumulated in the last updates. Within the…
Zero-shot learning (ZSL) aims to recognize instances of unseen classes solely based on the semantic descriptions of the classes. Existing algorithms usually formulate it as a semantic-visual correspondence problem, by learning mappings from…
In this paper, we introduce the use of Semantic Hashing as embedding for the task of Intent Classification and achieve state-of-the-art performance on three frequently used benchmarks. Intent Classification on a small dataset is a…
Intent detection is an essential component of task oriented dialogue systems. Over the years, extensive research has been conducted resulting in many state of the art models directed towards resolving user's intents in dialogue. A variety…
Dialogue disentanglement aims to group utterances in a long and multi-participant dialogue into threads. This is useful for discourse analysis and downstream applications such as dialogue response selection, where it can be the first step…
Few-shot Multi-label Intent Detection (MID) is crucial for dialogue systems, aiming to detect multiple intents of utterances in low-resource dialogue domains. Previous studies focus on a two-stage pipeline. They first learn representations…
Stance detection is an important component of understanding hidden influences in everyday life. Since there are thousands of potential topics to take a stance on, most with little to no training data, we focus on zero-shot stance detection:…
Opportunistic photo capture (e.g., slides, exhibits, or artifacts) is a common strategy for preserving information encountered in information-rich environments for later revisitation. While fast and minimally disruptive, such photo…
This paper investigates the effectiveness of pre-training for few-shot intent classification. While existing paradigms commonly further pre-train language models such as BERT on a vast amount of unlabeled corpus, we find it highly effective…
Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…
Customer service chatbots are conversational systems designed to provide information to customers about products/services offered by different companies. Particularly, intent recognition is one of the core components in the natural language…
Zero-shot learning (ZSL) aims to recognize the unseen classes in the open-world guided by the side-information (e.g., attributes). Its key task is how to infer the latent semantic knowledge between visual and attribute features on seen…
Utterance-level intent detection and token-level slot filling are two key tasks for natural language understanding (NLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However,…
In task-oriented dialogue systems, intent detection is crucial for interpreting user queries and providing appropriate responses. Existing research primarily addresses simple queries with a single intent, lacking effective systems for…
Zero-shot dialogue understanding aims to enable dialogue to track the user's needs without any training data, which has gained increasing attention. In this work, we investigate the understanding ability of ChatGPT for zero-shot dialogue…
Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…
Designing a spoken language understanding system for command-and-control applications can be challenging because of a wide variety of domains and users or because of a lack of training data. In this paper we discuss a system that learns…
Image caption generation is one of the most challenging problems at the intersection of vision and language domains. In this work, we propose a realistic captioning task where the input scenes may incorporate visual objects with no…