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Conversational NLU providers often need to scale to thousands of intent-classification models where new customers often face the cold-start problem. Scaling to so many customers puts a constraint on storage space as well. In this paper, we…

Computation and Language · Computer Science 2023-05-15 Soham Parikh , Quaizar Vohra , Prashil Tumbade , Mitul Tiwari

Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…

Computation and Language · Computer Science 2020-03-11 Iñigo Casanueva , Tadas Temčinas , Daniela Gerz , Matthew Henderson , Ivan Vulić

In the constant updates of the product dialogue systems, we need to retrain the natural language understanding (NLU) model as new data from the real users would be merged into the existent data accumulated in the last updates. Within the…

Computation and Language · Computer Science 2023-05-25 Zefan Cai , Xin Zheng , Tianyu Liu , Xu Wang , Haoran Meng , Jiaqi Han , Gang Yuan , Binghuai Lin , Baobao Chang , Yunbo Cao

Zero-shot learning (ZSL) aims to recognize instances of unseen classes solely based on the semantic descriptions of the classes. Existing algorithms usually formulate it as a semantic-visual correspondence problem, by learning mappings from…

Computer Vision and Pattern Recognition · Computer Science 2019-11-28 Kai Li , Martin Renqiang Min , Yun Fu

In this paper, we introduce the use of Semantic Hashing as embedding for the task of Intent Classification and achieve state-of-the-art performance on three frequently used benchmarks. Intent Classification on a small dataset is a…

Intent detection is an essential component of task oriented dialogue systems. Over the years, extensive research has been conducted resulting in many state of the art models directed towards resolving user's intents in dialogue. A variety…

Computation and Language · Computer Science 2018-12-10 Pratik Jayarao , Aman Srivastava

Dialogue disentanglement aims to group utterances in a long and multi-participant dialogue into threads. This is useful for discourse analysis and downstream applications such as dialogue response selection, where it can be the first step…

Computation and Language · Computer Science 2023-06-28 Ta-Chung Chi , Alexander I. Rudnicky

Few-shot Multi-label Intent Detection (MID) is crucial for dialogue systems, aiming to detect multiple intents of utterances in low-resource dialogue domains. Previous studies focus on a two-stage pipeline. They first learn representations…

Computation and Language · Computer Science 2025-10-10 Shiman Zhao , Shangyuan Li , Wei Chen , Tengjiao Wang , Jiahui Yao , Jiabin Zheng , Kam Fai Wong

Stance detection is an important component of understanding hidden influences in everyday life. Since there are thousands of potential topics to take a stance on, most with little to no training data, we focus on zero-shot stance detection:…

Computation and Language · Computer Science 2020-10-09 Emily Allaway , Kathleen McKeown

Opportunistic photo capture (e.g., slides, exhibits, or artifacts) is a common strategy for preserving information encountered in information-rich environments for later revisitation. While fast and minimally disruptive, such photo…

Human-Computer Interaction · Computer Science 2026-04-13 Ashwin Ram , Aeneas Leon Sommer , Martin Schmitz , Jürgen Steimle

This paper investigates the effectiveness of pre-training for few-shot intent classification. While existing paradigms commonly further pre-train language models such as BERT on a vast amount of unlabeled corpus, we find it highly effective…

Computation and Language · Computer Science 2024-09-17 Haode Zhang , Yuwei Zhang , Li-Ming Zhan , Jiaxin Chen , Guangyuan Shi , Albert Y. S. Lam , Xiao-Ming Wu

Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

Information Retrieval · Computer Science 2025-05-27 Arjun Bhalla , Qi Huang

Customer service chatbots are conversational systems designed to provide information to customers about products/services offered by different companies. Particularly, intent recognition is one of the core components in the natural language…

Zero-shot learning (ZSL) aims to recognize the unseen classes in the open-world guided by the side-information (e.g., attributes). Its key task is how to infer the latent semantic knowledge between visual and attribute features on seen…

Computer Vision and Pattern Recognition · Computer Science 2026-03-19 Shiming Chen , Shuhuang Chen , Guo-Sen Xie , Xinge You

Utterance-level intent detection and token-level slot filling are two key tasks for natural language understanding (NLU) in task-oriented systems. Most existing approaches assume that only a single intent exists in an utterance. However,…

Artificial Intelligence · Computer Science 2021-08-27 Fengyu Cai , Wanhao Zhou , Fei Mi , Boi Faltings

In task-oriented dialogue systems, intent detection is crucial for interpreting user queries and providing appropriate responses. Existing research primarily addresses simple queries with a single intent, lacking effective systems for…

Computation and Language · Computer Science 2024-10-31 Ankan Mullick , Sombit Bose , Abhilash Nandy , Gajula Sai Chaitanya , Pawan Goyal

Zero-shot dialogue understanding aims to enable dialogue to track the user's needs without any training data, which has gained increasing attention. In this work, we investigate the understanding ability of ChatGPT for zero-shot dialogue…

Computation and Language · Computer Science 2023-04-11 Wenbo Pan , Qiguang Chen , Xiao Xu , Wanxiang Che , Libo Qin

Task oriented language understanding in dialog systems is often modeled using intents (task of a query) and slots (parameters for that task). Intent detection and slot tagging are, in turn, modeled using sentence classification and word…

Computation and Language · Computer Science 2019-11-14 Arash Einolghozati , Sonal Gupta , Mrinal Mohit , Rushin Shah

Designing a spoken language understanding system for command-and-control applications can be challenging because of a wide variety of domains and users or because of a lack of training data. In this paper we discuss a system that learns…

Audio and Speech Processing · Electrical Eng. & Systems 2018-05-09 Vincent Renkens , Hugo Van hamme

Image caption generation is one of the most challenging problems at the intersection of vision and language domains. In this work, we propose a realistic captioning task where the input scenes may incorporate visual objects with no…

Computer Vision and Pattern Recognition · Computer Science 2022-07-04 Berkan Demirel , Ramazan Gokberk Cinbis