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This chapter presents an overview of Prosocial Design, an approach to platform design and governance that recognizes design choices influence behavior and that those choices can or should be made toward supporting healthy interactions and…
The prevalence of misinformation on online social media has tangible empirical connections to increasing political polarization and partisan antipathy in the United States. Ranking algorithms for social recommendation often encode broad…
This paper presents a critical review of the challenges to the implementation of learning technologies with particular focus on developing countries. A comprehensive literature review on learning technologies was undertaken for the purpose…
Work is a rich source of meaning. However, beyond organizational changes, most approaches in the research field of Meaningful Work neglected the power of work-related technology to increase meaning. Using two cases as examples, this paper…
Mental healthcare has seen numerous benefits from interactive technologies and artificial intelligence. Various interventions have successfully used intelligent technologies to automate the assessment and evaluation of psychological…
Bayesian Persuasion is proposed as a tool for social media platforms to combat the spread of misinformation. Since platforms can use machine learning to predict the popularity and misinformation features of to-be-shared posts, and users are…
Technology development practices in industry are often primarily focused on business results, which risks creating unbalanced power relations between corporate interests and the needs or concerns of people who are affected by technology…
Interactive communication (IC), i.e., the reciprocal exchange of information between two or more interactive partners, is a fundamental part of human nature. As such, it has been studied across multiple scientific disciplines with different…
In this paper, we apply Item Response Theory, popular in education and political science research, to the analysis of argument persuasiveness in language. We empirically evaluate the model's performance on three datasets, including a novel…
Nowadays, interactive technologies are used almost everywhere. As a result, designers need to increasingly make them "socially acceptable". Previous work recommends "subtle" forms of interaction to increase social acceptability and avoid…
Many creativity methods follow similar structures and principles. Design Patterns capture such invariants of proven good practices and discuss why, when and how creative thinking methods match various situations of collaboration. Moreover…
Persuading people to change their opinions is a common practice in online discussion forums on topics ranging from political campaigns to relationship consultation. Enhancing people's ability to write persuasive arguments could not only…
Recently, research into chatbots (also known as conversational agents, AI agents, voice assistants), which are computer applications using artificial intelligence to mimic human-like conversation, has grown sharply. Despite this growth,…
System design for well-being needs an appropriate tool to help designers to determine relevant requirements that can help human well-being to flourish. Personas come as a simple yet powerful tool in the early development stage of the user…
As software engineering research becomes more concerned with the psychological, sociological and managerial aspects of software development, relevant theories from reference disciplines are increasingly important for understanding the…
In traditional production plants, current technologies do not provide sufficient context to support information integration and interpretation. Digital transformation technologies have the potential to support contextualization, but it is…
Social psychology researchers have, traditionally, focused on the construct of thinking rather than on feeling. Since the beginning of the 21st century, social science researchers have, however, increasingly explored the effects of affect.…
Significant effort has been made to understand user motivation and to elicit user participation in crowdsourcing systems. However, incentive engineering, i.e., designing incentives that can purposefully motivate users, is still an open…
The scientific problem in our project is defined as a question: how social technologies could contribute to the development of smart and inclusive society? The subject of our research are networked projects (virtual CI systems) which…
Designing recommendation systems that serve content aligned with time varying preferences requires proper accounting of the feedback effects of recommendations on human behavior and psychological condition. We argue that modeling the…