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User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…

Software Engineering · Computer Science 2024-07-23 Walid Maalej , Volodymyr Biryuk , Jialiang Wei , Fabian Panse

Following continuous software engineering practices, there has been an increasing interest in rapid deployment of machine learning (ML) features, called MLOps. In this paper, we study the importance of MLOps in the context of data…

Software Engineering · Computer Science 2021-03-17 Sasu Mäkinen , Henrik Skogström , Eero Laaksonen , Tommi Mikkonen

While digital assistants are increasingly used to help with various productivity tasks, less attention has been paid to employing them in the domain of business documents. To build an agent that can handle users' information needs in this…

Human-Computer Interaction · Computer Science 2022-09-09 Farnaz Jahanbakhsh , Elnaz Nouri , Robert Sim , Ryen W. White , Adam Fourney

In the past years, AI has seen many advances in the field of NLP. This has led to the emergence of LLMs, such as the now famous GPT-3.5, which revolutionise the way humans can access or generate content. Current studies on LLM-based…

Human-Computer Interaction · Computer Science 2023-04-19 Alexandre Agossah , Frédérique Krupa , Matthieu Perreira Da Silva , Patrick Le Callet

In industry, the networking and automation of machines through the Internet of Things (IoT) continues to increase, leading to greater digitalization of production processes. Traditionally, business and production processes are controlled,…

Software Engineering · Computer Science 2024-10-17 Linda Kölbel , Markus Hornsteiner , Stefan Schönig

Numerous accessibility features have been developed and included in consumer operating systems to provide people with a variety of disabilities additional ways to access computing devices. Unfortunately, many users, especially older adults…

Human-Computer Interaction · Computer Science 2021-05-06 Jason Wu , Gabriel Reyes , Sam C. White , Xiaoyi Zhang , Jeffrey P. Bigham

A range of integrated modeling approaches have been developed to enable a holistic representation of business process logic together with all relevant business rules. These approaches address inherent problems with separate documentation of…

Information Retrieval · Computer Science 2025-06-18 Tianwa Chen , Barbara Weber , Graeme Shanks , Gianluca Demartini , Marta Indulska , Shazia Sadiq

The new age of digital growth has marked all fields. This technological evolution has impacted data flows which have witnessed a rapid expansion over the last decade that makes the data traditional processing unable to catch up with the…

Databases · Computer Science 2024-04-22 Rania Mkhinini Gahar , Olfa Arfaoui , Minyar Sassi Hidri

Conformance checking is a major function of process mining, which allows organizations to identify and alleviate potential deviations from the intended process behavior. To fully leverage its benefits, it is important that conformance…

Software Engineering · Computer Science 2022-09-21 Jana-Rebecca Rehse , Luise Pufahl , Michael Grohs , Lisa-Marie Klein

User eXperience (UX) is becoming increasingly important for success of software products. Yet, many companies still face various challenges in their work with UX. Part of these challenges relate to inadequate knowledge and awareness of UX…

Software Engineering · Computer Science 2016-06-30 Pariya Kashfi , Robert Feldt , Agneta Nilsson , Richard Berntsson Svensson

Context : Software comprehension and maintenance activities, such as refactoring, are said to be negatively impacted by software complexity. The methods used to measure software product and processes complexity have been thoroughly debated…

Software Engineering · Computer Science 2023-03-07 João Caldeira , Fernando Brito e Abreu , Jorge Cardoso , José Reis

Many recent research studies have focused on the well-being of software development team members, as this aspect may be critical not only for productivity and performance at work but also for the physical health and personal life of…

Software Engineering · Computer Science 2025-12-30 Zan Xu , Sari Nurfauziyyah , Anastasia Romanova , Kaamesh G S , Yiqun Gao , Maria Spichkova

Evolving a software process model without a retrospective and, in consequence, without an understanding of the process evolution, can lead to severe problems for the software development organization, e.g., inefficient performance as a…

Software Engineering · Computer Science 2014-01-21 Alexis Ocampo , Jürgen Münch

Data collection is an important part of many citizen science projects as well as other fields of research, particularly in life sciences. Mobile applications with form-based surveys are increasingly used to support this, due to the large…

Computers and Society · Computer Science 2019-02-01 Markus D. Steinberg

New ways of working such as globally distributed development or the integration of self-motivated external developers into software ecosystems will require a better and more comprehensive understanding of developers' feelings, perceptions,…

Software Engineering · Computer Science 2013-12-06 Fabian Fagerholm , Jürgen Münch

Serendipity has been associated with numerous benefits in the context of recommender systems, e.g., increased user satisfaction and consumption of long-tail items. Despite this, serendipity in the context of recommender systems has thus far…

Human-Computer Interaction · Computer Science 2025-05-26 Brett Binst , Lien Michiels , Annelien Smets

With the rapid development of recommender systems, accuracy is no longer the only golden criterion for evaluating whether the recommendation results are satisfying or not. In recent years, diversity has gained tremendous attention in…

Information Retrieval · Computer Science 2019-05-17 Qiong Wu , Yong Liu , Chunyan Miao , Yin Zhao , Lu Guan , Haihong Tang

Since the 60s, musicology has been increasingly impacted by computational tools in various ways, from systematic analysis approaches to modeling of creativity. This article presents a comprehensive assessment of the current state of…

Digital Libraries · Computer Science 2025-07-22 Jorge Junior Morgado Vega , Sachin Sharma , Federico Simonetta

Background: Recent innovations in generative artificial intelligence (AI) have transformed how programmers develop and maintain software. The advanced capabilities of generative AI tools in supporting development tasks have led to a rise in…

Software Engineering · Computer Science 2025-08-13 Chris Brown , Jason Cusati

Programming is essential to modern scientific research, yet most scientists report inadequate training for the software development their work demands. Generative AI tools capable of code generation may support scientific programmers, but…

Software Engineering · Computer Science 2026-04-13 Gabrielle O'Brien , Alexis Parker , Nasir Eisty , Jeffrey Carver
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