Related papers: ESSMArT Way to Manage User Requests
Search-augmented large language models (LLMs) have advanced information-seeking tasks by integrating retrieval into generation, reducing users' cognitive burden compared to traditional search systems. Yet they remain insufficient for fully…
App store reviews provide a constant flow of real user feedback that can help improve software requirements. However, these reviews are often messy, informal, and difficult to analyze manually at scale. Although automated techniques exist,…
Equality saturation (EqSat) is a powerful optimization paradigm that compactly represents many equivalent programs in an e-graph and delays commitment until extraction selects a lowest-cost program. Making EqSat effective, therefore,…
Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…
Generative query suggestion using large language models offers a powerful way to enhance conversational systems, but aligning outputs with nuanced user preferences remains a critical challenge. To address this, we introduce a multi-stage…
The success or failure of a project is highly related to recognizing the right stakeholders and accurately finding and discovering their requirements. However, choosing the proper elicitation technique was always a considerable challenge…
Accurately modeling user preferences is vital not only for improving recommendation performance but also for enhancing transparency in recommender systems. Conventional user profiling methods, such as averaging item embeddings, often…
The personalized recommendation is an essential part of modern e-commerce, where user's demands are not only conditioned by their profile but also by their recent browsing behaviors as well as periodical purchases made some time ago. In…
The long-tailed problem is a long-standing challenge in Sequential Recommender Systems (SRS) in which the problem exists in terms of both users and items. While many existing studies address the long-tailed problem in SRS, they only focus…
A Web Service Management System (WSMS) can be well-thought-out as a consistent and a secure way of managing the web services. Web Service has become a quintessential part of the web world, managing and sharing the resources of the business…
In this paper, the challenges of maintaining a healthy IT operational environment have been addressed by proactively analyzing IT Service Desk tickets, customer satisfaction surveys, and social media data. A Cognitive solution goes beyond…
In light of the success of the pre-trained language models (PLMs), continual pre-training of generic PLMs has been the paradigm of domain adaption. In this paper, we propose QUERT, A Continual Pre-trained Language Model for QUERy…
Bridging natural language and structured query languages is a long-standing challenge in the database community. While recent advances in language models have shown promise in this direction, existing solutions often rely on large-scale…
An emerging recipe for achieving state-of-the-art effectiveness in neural document re-ranking involves utilizing large pre-trained language models - e.g., BERT - to evaluate all individual passages in the document and then aggregating the…
Unlike traditional recommendation tasks, finite user time budgets introduce a critical resource constraint, requiring the recommender system to balance item relevance and evaluation cost. For example, in a mobile shopping interface, users…
Summarization of electronic health records (EHRs) can substantially minimize 'screen time' for both patients as well as medical personnel. In recent years summarization of EHRs have employed machine learning pipelines using state of the art…
Despite tremendous progress in automatic summarization, state-of-the-art methods are predominantly trained to excel in summarizing short newswire articles, or documents with strong layout biases such as scientific articles or government…
Recommendation systems are highly interested in technology companies nowadays. The businesses are constantly growing users and products, causing the number of users and items to continuously increase over time, to very large numbers.…
Social coordination allows users to move beyond awareness of their friends to efficiently coordinating physical activities with others. While specific forms of social coordination can be seen in tools such as Evite, Meetup and Groupon, we…
User preferences for automated assistance often vary widely, depending on the situation, and quality or presentation of help. Developing effectivemodels to learn individual preferences online requires domain models that associate…