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Fake reviews and review manipulation are growing problems on online marketplaces globally. Review Hijacking is a new review manipulation tactic in which unethical sellers "hijack" an existing product page (usually one with many positive…

Computation and Language · Computer Science 2021-09-27 Monika Daryani , James Caverlee

Due to flourish of the Web 2.0, web opinion sources are rapidly emerging containing precious information useful for both customers and manufactures. Recently, feature based opinion mining techniques are gaining momentum in which customer…

Information Retrieval · Computer Science 2015-04-27 Ahmad Kamal

Sentiment analysis (also known as opinion mining) refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in source materials. Mining opinions expressed in…

Information Retrieval · Computer Science 2014-05-13 Rahul Tejwani

Opinion mining refers to the use of natural language processing, text analysis and computational linguistics to identify and extract subjective information in textual material. Opinion mining, also known as sentiment analysis, has received…

Information Retrieval · Computer Science 2017-12-27 Kasturi Dewi Varathan , Anastasia Giachanou , Fabio Crestani

Rapid increase in internet users along with growing power of online review sites and social media has given birth to sentiment analysis or opinion mining, which aims at determining what other people think and comment. Sentiments or Opinions…

Computation and Language · Computer Science 2016-07-12 Aurangzeb khan , Khairullah khan , Shakeel Ahmad , Fazal Masood Kundi , Irum Tareen , Muhammad Zubair Asghar

Online reviews play a crucial role in deciding the quality before purchasing any product. Unfortunately, spammers often take advantage of online review forums by writing fraud reviews to promote/demote certain products. It may turn out to…

Social and Information Networks · Computer Science 2019-07-30 Sarthika Dhawan , Siva Charan Reddy Gangireddy , Shiv Kumar , Tanmoy Chakraborty

Online reviews provide viewpoints on the strengths and shortcomings of products/services, influencing potential customers' purchasing decisions. However, the proliferation of non-credible reviews -- either fake (promoting/ demoting an…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Sourav Dutta , Gerhard Weikum

The issue of quantifying and characterizing various forms of social media manipulation and abuse has been at the forefront of the computational social science research community for over a decade. In this paper, I provide a…

Social and Information Networks · Computer Science 2023-04-19 Emilio Ferrara

A reputable social media or review account can be a good cover for spamming activities. It has become prevalent that spammers buy/sell such accounts openly on the Web. We call these sold/bought accounts the changed-hands (CH) accounts. They…

Social and Information Networks · Computer Science 2021-06-30 Geli Fei , Shuai Wang , Bing Liu , Leman Akoglu

Several messages express opinions about events, products, and services, political views or even their author's emotional state and mood. Sentiment analysis has been used in several applications including analysis of the repercussions of…

Computation and Language · Computer Science 2014-06-03 Pollyanna Gonçalves , Matheus Araújo , Fabrício Benevenuto , Meeyoung Cha

Social spam produces a great amount of noise on social media services such as Twitter, which reduces the signal-to-noise ratio that both end users and data mining applications observe. Existing techniques on social spam detection have…

Information Retrieval · Computer Science 2015-03-26 Bo Wang , Arkaitz Zubiaga , Maria Liakata , Rob Procter

Web spam refers to some techniques, which try to manipulate search engine ranking algorithms in order to raise web page position in search engine results. In the best case, spammers encourage viewers to visit their sites, and provide…

Information Retrieval · Computer Science 2012-10-12 Shekoofeh Ghiam , Alireza Nemaney Pour

The popularity of online shopping is steadily increasing. At the same time, fake product reviewsare published widely and have the potential to affect consumer purchasing behavior. In response,previous work has developed automated methods…

Computation and Language · Computer Science 2023-01-11 Felix Soldner , Bennett Kleinberg , Shane Johnson

What if a successful company starts to receive a torrent of low-valued (one or two stars) recommendations in its mobile apps from multiple users within a short (say one month) period of time? Is it legitimate evidence that the apps have…

Social and Information Networks · Computer Science 2016-11-24 Gabriel Gimenes , Robson Cordeiro , Jose F. Rodrigues-Jr

The application and usage of opinion mining, especially for business intelligence, product recommendation, targeted marketing etc. have fascinated many research attentions around the globe. Various research efforts attempted to mine…

Information Retrieval · Computer Science 2015-07-30 Ahmad Kamal

Sentiment analysis or opinion mining help to illustrate the phrase NLP (Natural Language Processing). Sentiment analysis has been the most significant topic in recent years. The goal of this study is to solve the sentiment polarity…

Computation and Language · Computer Science 2023-07-06 Fatema Tuz Zohra Anny , Oahidul Islam

Advanced neural language models (NLMs) are widely used in sequence generation tasks because they are able to produce fluent and meaningful sentences. They can also be used to generate fake reviews, which can then be used to attack online…

Computation and Language · Computer Science 2019-12-04 David Ifeoluwa Adelani , Haotian Mai , Fuming Fang , Huy H. Nguyen , Junichi Yamagishi , Isao Echizen

This paper presents a pipeline to detect and explain anomalous reviews in online platforms. The pipeline is made up of three modules and allows the detection of reviews that do not generate value for users due to either worthless or…

Computation and Language · Computer Science 2024-02-29 David Novoa-Paradela , Oscar Fontenla-Romero , Bertha Guijarro-Berdiñas

With the prevalence of the Internet, online reviews have become a valuable information resource for people. However, the authenticity of online reviews remains a concern, and deceptive reviews have become one of the most urgent network…

Multimedia · Computer Science 2021-04-14 Yuan Gao , Maoguo Gong , Yu Xie , A. K. Qin

Micro-blogs and cyber-space social networks are the main communication mediums to receive and share news nowadays. As a side effect, however, the networks can disseminate fake news that harms individuals and the society. Several methods…

Artificial Intelligence · Computer Science 2024-07-30 Pouya Shaeri , Ali Katanforoush