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Observation is an essential tool for understanding and studying human behavior and mental states. However, coding human behavior is a time-consuming, expensive task, in which reliability can be difficult to achieve and bias is a risk.…
Artificial intelligence (AI) provides considerable opportunities to assist human work. However, one crucial challenge of human-AI collaboration is that many AI algorithms operate in a black-box manner where the way how the AI makes…
Driven by ongoing improvements in machine learning, chatbots have increasingly grown from experimental interface prototypes to reliable and robust tools for process automation. Building on these advances, companies have identified various…
Large Language Models (LLMs) have demonstrated remarkable capabilities in natural language processing; however, they often struggle to accurately capture and reflect cultural nuances. This research addresses this challenge by focusing on…
While the emerging research field of explainable artificial intelligence (XAI) claims to address the lack of explainability in high-performance machine learning models, in practice, XAI targets developers rather than actual end-users.…
As far as Learning Management System is concerned, it offers an integrated platform for educational materials, distribution and management of learning as well as accessibility by a range of users including teachers, learners and content…
Operators performing high-stakes, safety-critical tasks - such as air traffic controllers, surgeons, or mission control personnel - must maintain exceptional cognitive performance under variable and often stressful conditions. This paper…
Recommender systems are widely used AI applications designed to help users efficiently discover relevant items. The effectiveness of such systems is tied to the satisfaction of both users and providers. However, user satisfaction is complex…
With increasing commercial availability of quantum information processing devices the need for testing them efficiently for their specified functionality will arise. Complete quantum channel characterization is out of the question for…
Visual highlighting can guide user attention in complex interfaces. However, its effectiveness under limited attentional capacities is underexplored. This paper examines the joint impact of visual highlighting (permanent and dynamic) and…
Artificial intelligence and social computing rely on hundreds of thousands of content reviewers to classify high volumes of harmful and forbidden content. Many workers report long-term, potentially irreversible psychological harm. This work…
Context: The complexity of modern safety-critical systems in industries keep on increasing due to the rising number of features and functionalities. This calls for formal methods in order to entrust confidence in such systems. Nevertheless,…
Investigations into using visualization to improve Bayesian reasoning and advance risk communication have produced mixed results, suggesting that cognitive ability might affect how users perform with different presentation formats. Our work…
As wearable health technologies have grown more sophisticated, the distinction between "wellness" and "medical" devices has become increasingly blurred. While some features undergo formal U.S. Food and Drug Administration (FDA) review, many…
Mental healthcare services in the UK lack tools and resources to address the cultural needs of Muslim women, often leaving them feeling as though their values are pathologised and limiting trust and engagement [1]. Despite growing awareness…
Heuristics for user experience state that users will transfer their expectations from one product to another. A lack of consistency between products can increase users' cognitive friction, leading to frustration and rejection. This paper…
Human errors in performing security-critical tasks are typically blamed on the complexity of those tasks. However, such errors can also occur because of (possibly unexpected) sensory distractions. A sensory distraction that produces…
In recent years, attention has increasingly focused on enhancing user satisfaction with user interfaces, spanning both mobile applications and websites. One fundamental aspect of human-machine interaction is the concept of web usability. In…
Context: Human-centric software design and development focuses on how users want to carry out their tasks rather than making users accommodate their software. Software users can have different genders, ages, cultures, languages,…
Preclinical patient care is both mentally and physically challenging and exhausting for emergency teams. The teams intensively use medical technology to help the patient on site. However, they must carry and handle multiple heavy medical…