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Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

Computers and Society · Computer Science 2026-03-03 Eman Alamoudi , Ellis Solaiman

Recommendation systems harness user-item interactions like clicks and reviews to learn their representations. Previous studies improve recommendation accuracy and interpretability by modeling user preferences across various aspects and…

Information Retrieval · Computer Science 2024-11-19 Fan Liu , Yaqi Liu , Huilin Chen , Zhiyong Cheng , Liqiang Nie , Mohan Kankanhalli

The widespread adoption of black-box models in Artificial Intelligence has enhanced the need for explanation methods to reveal how these obscure models reach specific decisions. Retrieving explanations is fundamental to unveil possible…

Artificial Intelligence · Computer Science 2021-02-26 Francesco Bodria , Fosca Giannotti , Riccardo Guidotti , Francesca Naretto , Dino Pedreschi , Salvatore Rinzivillo

We consider the problem of generating interpretable recommendations by identifying overlapping co-clusters of clients and products, based only on positive or implicit feedback. Our approach is applicable on very large datasets because it…

Information Retrieval · Computer Science 2017-05-18 Reinhard Heckel , Michail Vlachos , Thomas Parnell , Celestine Dünner

Recommender systems utilize users' historical data to learn and predict their future interests, providing them with suggestions tailored to their tastes. Calibration ensures that the distribution of recommended item categories is consistent…

Information Retrieval · Computer Science 2022-08-23 Mohammadmehdi Naghiaei , Hossein A. Rahmani , Mohammad Aliannejadi , Nasim Sonboli

The study of adverse childhood experiences and their consequences has emerged over the past 20 years. In this study, we aimed to leverage explainable artificial intelligence, and propose a proof-of-concept prototype for a knowledge-driven…

Artificial Intelligence · Computer Science 2020-11-17 Nariman Ammar , Arash Shaban-Nejad

Explainable question answering systems predict an answer together with an explanation showing why the answer has been selected. The goal is to enable users to assess the correctness of the system and understand its reasoning process.…

Computation and Language · Computer Science 2020-10-14 Hendrik Schuff , Heike Adel , Ngoc Thang Vu

Machine learning systems can help humans to make decisions by providing decision suggestions (i.e., a label for a datapoint). However, individual datapoints do not always provide enough clear evidence to make confident suggestions. Although…

Human-Computer Interaction · Computer Science 2023-09-12 Andrea Papenmeier , Daniel Hienert , Yvonne Kammerer , Christin Seifert , Dagmar Kern

While there are a plethora of methods for link prediction in knowledge graphs, state-of-the-art approaches are often black box, obfuscating model reasoning and thereby limiting the ability of users to make informed decisions about model…

Machine Learning · Computer Science 2024-06-05 Niraj Kumar-Singh , Gustavo Polleti , Saee Paliwal , Rachel Hodos-Nkhereanye

Since Knowledge Graphs are often incomplete, link prediction methods are adopted for predicting missing facts. Scalable embedding based solutions are mostly adopted for this purpose, however, they lack comprehensibility, which may be…

Artificial Intelligence · Computer Science 2025-08-13 Roberto Barile , Claudia d'Amato , Nicola Fanizzi

In the realm of online privacy, privacy assistants play a pivotal role in empowering users to manage their privacy effectively. Although recent studies have shown promising progress in tackling tasks such as privacy violation detection and…

Artificial Intelligence · Computer Science 2023-06-01 Gonul Ayci , Arzucan Özgür , Murat Şensoy , Pınar Yolum

Knowledge graphs are an efficient method for representing and connecting information across various concepts, useful in reasoning, question answering, and knowledge base completion tasks. They organize data by linking points, enabling…

Artificial Intelligence · Computer Science 2025-02-25 Saher Mohamed , Kirollos Farah , Abdelrahman Lotfy , Kareem Rizk , Abdelrahman Saeed , Shahenda Mohamed , Ghada Khouriba , Tamer Arafa

Explainable recommender systems are designed to elucidate the explanation behind each recommendation, enabling users to comprehend the underlying logic. Previous works perform rating prediction and explanation generation in a multi-task…

Information Retrieval · Computer Science 2025-04-09 Shijie Liu , Ruixing Ding , Weihai Lu , Jun Wang , Mo Yu , Xiaoming Shi , Wei Zhang

Explainable recommendation systems provide explanations for recommendation results to improve their transparency and persuasiveness. The existing explainable recommendation methods generate textual explanations without explicitly…

Computation and Language · Computer Science 2021-10-26 Yidan Hu , Yong Liu , Chunyan Miao , Gongqi Lin , Yuan Miao

Semantic Web or Knowledge Graphs (KG) emerged to one of the most important information source for intelligent systems requiring access to structured knowledge. One of the major challenges is the extraction and processing of unambiguous…

Artificial Intelligence · Computer Science 2022-08-04 Christian M. M. Frey , Matthias Schubert

We examine whether data generated by explanation techniques, which promote a process of self-reflection, can improve classifier performance. Our work is based on the idea that humans have the ability to make quick, intuitive decisions as…

Machine Learning · Computer Science 2025-03-05 Johannes Schneider , Michalis Vlachos

Explainable Recommendation has been gaining attention over the last few years in industry and academia. Explanations provided along with recommendations in a recommender system framework have many uses: particularly reasoning why a…

Information Retrieval · Computer Science 2024-05-06 Sairamvinay Vijayaraghavan , Prasant Mohapatra

eXplainable AI focuses on generating explanations for the output of an AI algorithm to a user, usually a decision-maker. Such user needs to interpret the AI system in order to decide whether to trust the machine outcome. When addressing…

Human-Computer Interaction · Computer Science 2020-05-28 Irene Celino

Autoencoders are powerful machine learning models used to compress information from multiple data sources. However, autoencoders, like all artificial neural networks, are often unidentifiable and uninterpretable. This research focuses on…

Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

Computation and Language · Computer Science 2018-01-25 Zhen Wu , Xin-Yu Dai , Cunyan Yin , Shujian Huang , Jiajun Chen
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