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Question categorization and expert retrieval methods have been crucial for information organization and accessibility in community question & answering (CQA) platforms. Research in this area, however, has dealt with only the text modality.…

Computation and Language · Computer Science 2019-05-28 Avikalp Srivastava , Hsin Wen Liu , Sumio Fujita

Conversational recommender systems (CRSs) have revolutionized the conventional recommendation paradigm by embracing dialogue agents to dynamically capture the fine-grained user preference. In a typical conversational recommendation…

Artificial Intelligence · Computer Science 2021-05-12 Xuhui Ren , Hongzhi Yin , Tong Chen , Hao Wang , Zi Huang , Kai Zheng

Product review websites provide an incredible lens into the wide variety of opinions and experiences of different people, and play a critical role in helping users discover products that match their personal needs and preferences. To help…

Information Retrieval · Computer Science 2016-10-27 Mengting Wan , Julian McAuley

Collaborative Question Answering (CQA) frameworks for knowledge graphs aim at integrating existing question answering (QA) components for implementing sequences of QA tasks (i.e. QA pipelines). The research community has paid substantial…

Online communities have become vital places for Web 2.0 users to share knowledge and experiences. Recently, finding expertise user in community has become an important research issue. This paper proposes a novel cascaded model for expert…

Social and Information Networks · Computer Science 2013-11-15 Abeer El-korany

The usage and amount of information available on the internet increase over the past decade. This digitization leads to the need for automated answering system to extract fruitful information from redundant and transitional knowledge…

Computation and Language · Computer Science 2022-02-03 Hariom A. Pandya , Brijesh S. Bhatt

With the steady emergence of community question answering (CQA) platforms like Quora, StackExchange, and WikiHow, users now have an unprecedented access to information on various kind of queries and tasks. Moreover, the rapid proliferation…

Computation and Language · Computer Science 2022-12-20 Sebastin Santy , Prasanta Bhattacharya , Rishabh Mehrotra

Knowledge base question answering (KBQA) aims to answer a question over a knowledge base (KB). Early studies mainly focused on answering simple questions over KBs and achieved great success. However, their performance on complex questions…

Computation and Language · Computer Science 2022-11-09 Yunshi Lan , Gaole He , Jinhao Jiang , Jing Jiang , Wayne Xin Zhao , Ji-Rong Wen

When Question-Answering (QA) systems are deployed in the real world, users query them through a variety of interfaces, such as speaking to voice assistants, typing questions into a search engine, or even translating questions to languages…

Computation and Language · Computer Science 2021-02-17 Abhilasha Ravichander , Siddharth Dalmia , Maria Ryskina , Florian Metze , Eduard Hovy , Alan W Black

Community Question-Answering (CQA) forums have revolutionized how people seek information, especially those related to their healthcare needs, placing their trust in the collective wisdom of the public. However, there can be several answers…

Computation and Language · Computer Science 2024-05-13 Rochana Chaturvedi , Abari Bhattacharya , Shweta Yadav

Answering questions related to the legal domain is a complex task, primarily due to the intricate nature and diverse range of legal document systems. Providing an accurate answer to a legal query typically necessitates specialized knowledge…

Computation and Language · Computer Science 2023-09-18 Abdelrahman Abdallah , Bhawna Piryani , Adam Jatowt

Humans gather information by engaging in conversations involving a series of interconnected questions and answers. For machines to assist in information gathering, it is therefore essential to enable them to answer conversational questions.…

Computation and Language · Computer Science 2019-04-02 Siva Reddy , Danqi Chen , Christopher D. Manning

Thousands of complex natural language questions are submitted to community question answering websites on a daily basis, rendering them as one of the most important information sources these days. However, oftentimes submitted questions are…

Information Retrieval · Computer Science 2019-05-21 Jan Trienes , Krisztian Balog

Recommender systems are software applications that help users to find items of interest in situations of information overload. Current research often assumes a one-shot interaction paradigm, where the users' preferences are estimated based…

Human-Computer Interaction · Computer Science 2021-06-01 Dietmar Jannach , Ahtsham Manzoor , Wanling Cai , Li Chen

Question answering (QA) aims to understand questions and find appropriate answers. In real-world QA systems, Frequently Asked Question (FAQ) based QA is usually a practical and effective solution, especially for some complicated questions…

Computation and Language · Computer Science 2020-10-23 Ruobing Xie , Yanan Lu , Fen Lin , Leyu Lin

Knowledge acquisition and exchange are generally crucial yet costly for both businesses and individuals, especially when the knowledge concerns various areas. Question Answering Communities offer an opportunity for sharing knowledge at a…

Information Retrieval · Computer Science 2018-08-08 Chaoran Huang , Lina Yao , Xianzhi Wang , Boualem Benatallah , Shuai Zhang , Manqing Dong

The increasing rate of information pollution on the Web requires novel solutions to tackle that. Question Answering (QA) interfaces are simplified and user-friendly interfaces to access information on the Web. However, similar to other AI…

Information Retrieval · Computer Science 2019-07-08 Saeedeh Shekarpour , Faisal Alshargi

Question Answering (QA) is increasingly used by search engines to provide results to their end-users, yet very few websites currently use QA technologies for their search functionality. To illustrate the potential of QA technologies for the…

Computation and Language · Computer Science 2024-01-18 Kunpeng Guo , Clement Defretiere , Dennis Diefenbach , Christophe Gravier , Antoine Gourru

The ability to understand a user's underlying needs is critical for conversational systems, especially with limited input from users in a conversation. Thus, in such a domain, Asking Clarification Questions (ACQs) to reveal users' true…

Information Retrieval · Computer Science 2023-05-26 Hossein A. Rahmani , Xi Wang , Yue Feng , Qiang Zhang , Emine Yilmaz , Aldo Lipani

Automatic estimation of relative difficulty of a pair of questions is an important and challenging problem in community question answering (CQA) services. There are limited studies which addressed this problem. Past studies mostly leveraged…

Machine Learning · Computer Science 2019-06-04 Deepak Thukral , Adesh Pandey , Rishabh Gupta , Vikram Goyal , Tanmoy Chakraborty