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Massive open online courses (MOOC) describe platforms where users with completely different backgrounds subscribe to various courses on offer. MOOC forums and discussion boards offer learners a medium to communicate with each other and…

Information Retrieval · Computer Science 2017-07-04 Sankalp Prabhakar , Gerasimos Spanakis , Osmar Zaiane

Explanations play a variety of roles in various recommender systems, from a legally mandated afterthought, through an integral element of user experience, to a key to persuasiveness. A natural and useful form of an explanation is the…

Machine Learning · Computer Science 2025-07-11 Jakub Černý , Jiří Němeček , Ivan Dovica , Jakub Mareček

Reciprocal recommender systems~(RRS), conducting bilateral recommendations between two involved parties, have gained increasing attention for enhancing matching efficiency. However, the majority of existing methods in the literature still…

Information Retrieval · Computer Science 2024-08-20 Chen Yang , Sunhao Dai , Yupeng Hou , Wayne Xin Zhao , Jun Xu , Yang Song , Hengshu Zhu

The number of Internet users had grown rapidly enticing companies and cooperations to make full use of recommendation infrastructures. Consequently, online advertisement companies emerged to aid us in the presence of numerous items and…

Information Retrieval · Computer Science 2018-11-30 S. M. Mahdi Seyednezhad , Kailey Nobuko Cozart , John Anthony Bowllan , Anthony O. Smith

We study whether receiving advice from either a human or algorithmic advisor, accompanied by five types of Local and Global explanation labelings, has an effect on the readiness to adopt, willingness to pay, and trust in a financial AI…

Human-Computer Interaction · Computer Science 2021-06-10 Daniel Ben David , Yehezkel S. Resheff , Talia Tron

Recommendation systems for online dating have recently attracted much attention from the research community. In this paper we proposed a two-side matching framework for online dating recommendations and design an LDA model to learn the user…

Social and Information Networks · Computer Science 2014-02-03 Kun Tu , Bruno Ribeiro , Hua Jiang , Xiaodong Wang , David Jensen , Benyuan Liu , Don Towsley

Recommender systems are present in many web applications to guide our choices. They increase sales and benefit sellers, but whether they benefit customers by providing relevant products is questionable. Here we introduce a model to examine…

Computers and Society · Computer Science 2017-01-27 Chi Ho Yeung

Public opinion on recommender systems has become increasingly wary in recent years. In line with this trend, lawmakers have also started to become more critical of such systems, resulting in the introduction of new laws focusing on aspects…

Human-Computer Interaction · Computer Science 2024-10-02 Roan Schellingerhout

Explanations in conventional recommender systems have demonstrated benefits in helping the user understand the rationality of the recommendations and improving the system's efficiency, transparency, and trustworthiness. In the…

Information Retrieval · Computer Science 2023-05-31 Shuyu Guo , Shuo Zhang , Weiwei Sun , Pengjie Ren , Zhumin Chen , Zhaochun Ren

Despite the maturity already achieved by recommender systems algorithms, little is known about how to obtain and provide users with a proper rationale for a recommendation. Transparency and effectiveness of recommender systems may be…

Information Retrieval · Computer Science 2020-10-14 D. C. Hernandez-Bocanegra , J. Ziegler

In this work, we empirically examine human-AI decision-making in the presence of explanations based on predicted outcomes. This type of explanation provides a human decision-maker with expected consequences for each decision alternative at…

Human-Computer Interaction · Computer Science 2022-08-31 Johannes Jakubik , Jakob Schöffer , Vincent Hoge , Michael Vössing , Niklas Kühl

Recommender systems are expected to be assistants that help human users find relevant information automatically without explicit queries. As recommender systems evolve, increasingly sophisticated learning techniques are applied and have…

Information Retrieval · Computer Science 2023-12-19 Zhengbang Zhu , Rongjun Qin , Junjie Huang , Xinyi Dai , Yang Yu , Yong Yu , Weinan Zhang

Transportation services play a crucial part in the development of modern smart cities. In particular, on-demand ridesharing services, which group together passengers with similar itineraries, are already operating in several metropolitan…

Artificial Intelligence · Computer Science 2021-05-27 David Zar , Noam Hazon , Amos Azaria

Despite the potential impact of explanations on decision making, there is a lack of research on quantifying their effect on users' choices. This paper presents an experimental protocol for measuring the degree to which positively or…

Human-Computer Interaction · Computer Science 2023-03-17 Krisztian Balog , Filip Radlinski , Andrey Petrov

AI based social media recommendations have great potential to improve the user experience. However, often these recommendations do not match the user interest and create an unpleasant experience for the users. Moreover, the recommendation…

Human-Computer Interaction · Computer Science 2025-08-26 AKM Bahalul Haque , A. K. M. Najmul Islam , Patrick Mikalef

With a vast number of items, web-pages, and news to choose from, online services and the customers both benefit tremendously from personalized recommender systems. Such systems however provide great opportunities for targeted…

Information Retrieval · Computer Science 2015-04-16 Subhashini Krishnasamy , Rajat Sen , Sewoong Oh , Sanjay Shakkottai

Explainable Recommendation has been gaining attention over the last few years in industry and academia. Explanations provided along with recommendations in a recommender system framework have many uses: particularly reasoning why a…

Information Retrieval · Computer Science 2024-05-06 Sairamvinay Vijayaraghavan , Prasant Mohapatra

In this paper, we argue for a paradigm shift from the current model of explainable artificial intelligence (XAI), which may be counter-productive to better human decision making. In early decision support systems, we assumed that we could…

Artificial Intelligence · Computer Science 2023-03-14 Tim Miller

Explainable artificial intelligence techniques are developed at breakneck speed, but suitable evaluation approaches lag behind. With explainers becoming increasingly complex and a lack of consensus on how to assess their utility, it is…

Human-Computer Interaction · Computer Science 2023-04-18 Edward Small , Yueqing Xuan , Danula Hettiachchi , Kacper Sokol

The act of explaining across two parties is a feedback loop, where one provides information on what needs to be explained and the other provides an explanation relevant to this information. We apply a reinforcement learning framework which…

Machine Learning · Computer Science 2020-07-20 Arnold YS Yeung , Shalmali Joshi , Joseph Jay Williams , Frank Rudzicz