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Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve…

Computation and Language · Computer Science 2020-10-07 Shaoxiong Feng , Xuancheng Ren , Hongshen Chen , Bin Sun , Kan Li , Xu Sun

Identifying relevant knowledge to be used in conversational systems that are grounded in long documents is critical to effective response generation. We introduce a knowledge identification model that leverages the document structure to…

Computation and Language · Computer Science 2021-09-13 Zeqiu Wu , Bo-Ru Lu , Hannaneh Hajishirzi , Mari Ostendorf

The predominant approach to open-domain dialog generation relies on end-to-end training of neural models on chat datasets. However, this approach provides little insight as to what these models learn (or do not learn) about engaging in…

Computation and Language · Computer Science 2020-08-04 Abdelrhman Saleh , Tovly Deutsch , Stephen Casper , Yonatan Belinkov , Stuart Shieber

Text documents are structured on multiple levels of detail: individual words are related by syntax, but larger units of text are related by discourse structure. Existing language models generally fail to account for discourse structure, but…

Computation and Language · Computer Science 2016-02-23 Yangfeng Ji , Trevor Cohn , Lingpeng Kong , Chris Dyer , Jacob Eisenstein

For machine translation to tackle discourse phenomena, models must have access to extra-sentential linguistic context. There has been recent interest in modelling context in neural machine translation (NMT), but models have been principally…

Computation and Language · Computer Science 2018-04-23 Rachel Bawden , Rico Sennrich , Alexandra Birch , Barry Haddow

Document-grounded dialogue (DGD) uses documents as external knowledge for dialogue generation. Correctly understanding the dialogue context is crucial for selecting knowledge from the document and generating proper responses. In this paper,…

Computation and Language · Computer Science 2024-10-22 Longxuan Ma , Jiapeng Li , Mingda Li , Wei-Nan Zhang , Ting Liu

As practitioners increasingly deploy machine learning models in critical domains such as health care, finance, and policy, it becomes vital to ensure that domain experts function effectively alongside these models. Explainability is one way…

Machine Learning · Computer Science 2022-02-07 Himabindu Lakkaraju , Dylan Slack , Yuxin Chen , Chenhao Tan , Sameer Singh

Understanding the dynamics of counseling conversations is an important task, yet it is a challenging NLP problem regardless of the recent advance of Transformer-based pre-trained language models. This paper proposes a systematic approach to…

Computation and Language · Computer Science 2024-02-23 Younghun Lee , Dan Goldwasser , Laura Schwab Reese

Conversational grounding is a collaborative mechanism for establishing mutual knowledge among participants engaged in a dialogue. This experimental study analyzes information-seeking conversations to investigate the capabilities of large…

Computation and Language · Computer Science 2024-06-05 Kristiina Jokinen , Phillip Schneider , Taiga Mori

In dialogues, an utterance is a chain of consecutive sentences produced by one speaker which ranges from a short sentence to a thousand-word post. When studying dialogues at the utterance level, it is not uncommon that an utterance would…

Audio and Speech Processing · Electrical Eng. & Systems 2019-10-23 Yue Yu , Siyao Peng , Grace Hui Yang

Existing dialog datasets contain a sequence of utterances and responses without any explicit background knowledge associated with them. This has resulted in the development of models which treat conversation as a sequence-to-sequence…

Computation and Language · Computer Science 2018-09-24 Nikita Moghe , Siddhartha Arora , Suman Banerjee , Mitesh M. Khapra

In our work, we present the first-of-its-kind open-source web-based tool which is able to demonstrate the impacts of a user's speech act during discourse with conversational agents, which leverages open-source large language models. With…

Computation and Language · Computer Science 2025-02-21 Godfrey I

Language models are typically applied at the sentence level, without access to the broader document context. We present a neural language model that incorporates document context in the form of a topic model-like architecture, thus…

Computation and Language · Computer Science 2017-10-16 Jey Han Lau , Timothy Baldwin , Trevor Cohn

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Neural network models are capable of generating extremely natural sounding conversational interactions. Nevertheless, these models have yet to demonstrate that they can incorporate content in the form of factual information or…

Computation and Language · Computer Science 2018-11-19 Marjan Ghazvininejad , Chris Brockett , Ming-Wei Chang , Bill Dolan , Jianfeng Gao , Wen-tau Yih , Michel Galley

While recent neural encoder-decoder models have shown great promise in modeling open-domain conversations, they often generate dull and generic responses. Unlike past work that has focused on diversifying the output of the decoder at…

Computation and Language · Computer Science 2017-10-24 Tiancheng Zhao , Ran Zhao , Maxine Eskenazi

We explore context representation learning methods in neural-based models for dialog act classification. We propose and compare extensively different methods which combine recurrent neural network architectures and attention mechanisms…

Computation and Language · Computer Science 2017-08-09 Daniel Ortega , Ngoc Thang Vu

Proposal of large-scale datasets has facilitated research on deep neural models for news summarization. Deep learning can also be potentially useful for spoken dialogue summarization, which can benefit a range of real-life scenarios…

Computation and Language · Computer Science 2021-06-17 Yulong Chen , Yang Liu , Liang Chen , Yue Zhang

Emotion detection in conversations is a necessary step for a number of applications, including opinion mining over chat history, social media threads, debates, argumentation mining, understanding consumer feedback in live conversations,…

Computation and Language · Computer Science 2019-05-28 Navonil Majumder , Soujanya Poria , Devamanyu Hazarika , Rada Mihalcea , Alexander Gelbukh , Erik Cambria

Effective feedback is essential for refining instructional practices in mathematics education, and researchers often turn to advanced natural language processing (NLP) models to analyze classroom dialogues from multiple perspectives.…

Computation and Language · Computer Science 2025-08-05 Jannatun Naim , Jie Cao , Fareen Tasneem , Jennifer Jacobs , Brent Milne , James Martin , Tamara Sumner