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There is an increasing demand for task-oriented dialogue systems which can assist users in various activities such as booking tickets and restaurant reservations. In order to complete dialogues effectively, dialogue policy plays a key role…

Computation and Language · Computer Science 2019-09-23 Tian Lan , Xianling Mao , Heyan Huang

Human-computer dialog plays a prominent role in interactions conducted at kiosks (e.g., withdrawing money from an atm or filling your car with gas), on smartphones (e.g., installing and configuring apps), and on the web (e.g., booking a…

Programming Languages · Computer Science 2025-03-03 Zachary S. Rowland , Saverio Perugini

Most medical dialogue systems assume that patients have clear goals (medicine querying, surgical operation querying, etc.) before medical consultation. However, in many real scenarios, due to the lack of medical knowledge, it is usually…

Computation and Language · Computer Science 2023-06-16 Xiaoming Shi , Zeming Liu , Chuan Wang , Haitao Leng , Kui Xue , Xiaofan Zhang , Shaoting Zhang

Task-oriented dialogue generation is challenging since the underlying knowledge is often dynamic and effectively incorporating knowledge into the learning process is hard. It is particularly challenging to generate both human-like and…

Computation and Language · Computer Science 2022-04-21 Md Rashad Al Hasan Rony , Ricardo Usbeck , Jens Lehmann

Task-oriented dialogue systems (TODS) have become crucial for users to interact with machines and computers using natural language. One of its key components is the dialogue manager, which guides the conversation towards a good goal for the…

Computation and Language · Computer Science 2023-10-24 Miguel Ángel Medina-Ramírez , Cayetano Guerra-Artal , Mario Hernández-Tejera

Goal-oriented proactive dialogue systems are designed to guide user conversations seamlessly towards specific objectives by planning a goal-oriented path. However, previous research has focused predominantly on optimizing these paths while…

Computation and Language · Computer Science 2025-06-19 Didi Zhang , Yaxin Fan , Peifeng Li , Qiaoming Zhu

In this paper, we present a real-world conversational AI system to search for and book hotels through text messaging. Our architecture consists of a frame-based dialogue management system, which calls machine learning models for intent…

Machine Learning · Computer Science 2019-08-28 Bai Li , Nanyi Jiang , Joey Sham , Henry Shi , Hussein Fazal

Commanding a robot to navigate with natural language instructions is a long-term goal for grounded language understanding and robotics. But the dominant language is English, according to previous studies on vision-language navigation (VLN).…

Computation and Language · Computer Science 2020-12-08 An Yan , Xin Eric Wang , Jiangtao Feng , Lei Li , William Yang Wang

Building Task-Oriented Dialogue (TOD) systems that generalize across different tasks remains a challenging problem. Data-driven approaches often struggle to transfer effectively to unseen tasks. While recent schema-based TOD frameworks…

Computation and Language · Computer Science 2026-04-21 Radin Shayanfar , Chu Fei Luo , Rohan Bhambhoria , Samuel Dahan , Xiaodan Zhu

Large language models (LLMs) excel at processing and generating both text and code. However, LLMs have had limited applicability in grounded task-oriented dialogue as they are difficult to steer toward task objectives and fail to handle…

Computation and Language · Computer Science 2023-10-27 Justin T. Chiu , Wenting Zhao , Derek Chen , Saujas Vaduguru , Alexander M. Rush , Daniel Fried

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

Developing conversational systems that can converse in many languages is an interesting challenge for natural language processing. In this paper, we introduce multilingual addressee and response selection. In this task, a conversational…

Computation and Language · Computer Science 2018-08-14 Motoki Sato , Hiroki Ouch , Yuta Tsuboi

With the rapid explosion of the World Wide Web, it is becoming increasingly possible to easily acquire a wide variety of information such as flight schedules, yellow pages, used car prices, current stock prices, entertainment event…

cmp-lg · Computer Science 2008-02-03 Rajeev Agarwal

Building robust and general dialogue models for spoken conversations is challenging due to the gap in distributions of spoken and written data. This paper presents our approach to build generalized models for the Knowledge-grounded…

Computation and Language · Computer Science 2022-03-09 Ruijie Yan , Shuang Peng , Haitao Mi , Liang Jiang , Shihui Yang , Yuchi Zhang , Jiajun Li , Liangrui Peng , Yongliang Wang , Zujie Wen

We propose a unified Implicit Dialog framework for goal-oriented, information seeking tasks of Conversational Search applications. It aims to enable dialog interactions with domain data without replying on explicitly encoded the rules but…

Computation and Language · Computer Science 2018-02-14 Song Feng , R. Chulaka Gunasekara , Sunil Shashidhara , Kshitij P. Fadnis , Lazaros C. Polymenakos

Written Communication on Computers requires knowledge of writing text for the desired language using Computer. Mostly people do not use any other language besides English. This creates a barrier. To resolve this issue we have developed a…

Computation and Language · Computer Science 2012-09-07 Nisheeth Joshi , Iti Mathur

The goal of document-grounded dialogue (DocGD) is to generate a response by grounding the evidence in a supporting document in accordance with the dialogue context. This process involves four variables that are causally connected. Recently,…

Computation and Language · Computer Science 2023-11-07 Yingxiu Zhao , Bowen Yu , Haiyang Yu , Bowen Li , Jinyang Li , Chao Wang , Fei Huang , Yongbin Li , Nevin L. Zhang

The goal-oriented document-grounded dialogue aims at responding to the user query based on the dialogue context and supporting document. Existing studies tackle this problem by decomposing it into two sub-tasks: knowledge identification and…

Computation and Language · Computer Science 2022-04-19 Chang Gao , Wenxuan Zhang , Wai Lam

Despite the surging demands for multilingual task-oriented dialog systems (e.g., Alexa, Google Home), there has been less research done in multilingual or cross-lingual scenarios. Hence, we propose a zero-shot adaptation of task-oriented…

Computation and Language · Computer Science 2019-11-12 Zihan Liu , Jamin Shin , Yan Xu , Genta Indra Winata , Peng Xu , Andrea Madotto , Pascale Fung

In this paper, we propose efficient and less resource-intensive strategies for parsing of code-mixed data. These strategies are not constrained by in-domain annotations, rather they leverage pre-existing monolingual annotated resources for…

Computation and Language · Computer Science 2017-04-03 Irshad Ahmad Bhat , Riyaz Ahmad Bhat , Manish Shrivastava , Dipti Misra Sharma