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High-quality dialogue is crucial for e-commerce customer service, yet traditional intent-based systems struggle with dynamic, multi-turn interactions. We present MindFlow+, a self-evolving dialogue agent that learns domain-specific behavior…

Computation and Language · Computer Science 2025-07-28 Ming Gong , Xucheng Huang , Ziheng Xu , Vijayan K. Asari

Probabilistic topic modeling is a popular choice as the first step of crosslingual tasks to enable knowledge transfer and extract multilingual features. While many multilingual topic models have been developed, their assumptions on the…

Computation and Language · Computer Science 2019-06-11 Shudong Hao , Michael J. Paul

Transfer learning aims at building robust prediction models by transferring knowledge gained from one problem to another. In the semantic Web, learning tasks are enhanced with semantic representations. We exploit their semantics to augment…

Machine Learning · Computer Science 2019-06-25 Freddy Lecue , Jiaoyan Chen , Jeff Z. Pan , Huajun Chen

Transformer-based entity matching methods have significantly moved the state of the art for less-structured matching tasks such as matching product offers in e-commerce. In order to excel at these tasks, Transformer-based matching methods…

Computation and Language · Computer Science 2022-05-03 Ralph Peeters , Christian Bizer

We consider the problem of conversational question answering over a large-scale knowledge base. To handle huge entity vocabulary of a large-scale knowledge base, recent neural semantic parsing based approaches usually decompose the task…

Computation and Language · Computer Science 2019-10-14 Tao Shen , Xiubo Geng , Tao Qin , Daya Guo , Duyu Tang , Nan Duan , Guodong Long , Daxin Jiang

In this thesis, we address the data scarcity and limitations of linguistic theory by proposing language-agnostic multi-task training methods. First, we introduce a meta-learning-based approach, meta-transfer learning, in which information…

Computation and Language · Computer Science 2021-04-14 Genta Indra Winata

Multi-turn conversations are a common and critical mode of language model interaction. However, current open training and evaluation data focus on single-turn settings, failing to capture the additional dimension of these longer…

Computation and Language · Computer Science 2026-03-18 Victoria Graf , Valentina Pyatkin , Nouha Dziri , Nathan Lambert , Hannaneh Hajishirzi

Interest in larger-context neural machine translation, including document-level and multi-modal translation, has been growing. Multiple works have proposed new network architectures or evaluation schemes, but potentially helpful context is…

Computation and Language · Computer Science 2019-03-13 Sébastien Jean , Kyunghyun Cho

The interest in demographic information retrieval based on text data has increased in the research community because applications have shown success in different sectors such as security, marketing, heath-care, and others. Recognition and…

Computation and Language · Computer Science 2021-07-07 Daniel Escobar-Grisales , Juan Camilo Vasquez-Correa , Juan Rafael Orozco-Arroyave

Multi-turn dialogue reading comprehension aims to teach machines to read dialogue contexts and solve tasks such as response selection and answering questions. The major challenges involve noisy history contexts and especial prerequisites of…

Computation and Language · Computer Science 2021-02-11 Zhuosheng Zhang , Junlong Li , Hai Zhao

Work on retrieval-based chatbots, like most sequence pair matching tasks, can be divided into Cross-encoders that perform word matching over the pair, and Bi-encoders that encode the pair separately. The latter has better performance,…

Computation and Language · Computer Science 2019-11-07 Amir Vakili Tahami , Azadeh Shakery

Transfer learning is beneficial for survival analysis, especially when the target study has a limited number of events. However, existing transfer learning methods rely on the restrictive assumption that the target and source studies share…

Methodology · Statistics 2026-03-13 Yu Gu , Donglin Zeng , D. Y. Lin

Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent's performance and provide insights about defective user experiences. Moreover, a powerful…

Machine Learning · Computer Science 2021-04-13 Mohammad Kachuee , Hao Yuan , Young-Bum Kim , Sungjin Lee

In multi-turn dialog, utterances do not always take the full form of sentences \cite{Carbonell1983DiscoursePA}, which naturally makes understanding the dialog context more difficult. However, it is essential to fully grasp the dialog…

Computation and Language · Computer Science 2020-12-15 Xiuying Chen , Zhi Cui , Jiayi Zhang , Chen Wei , Jianwei Cui , Bin Wang , Dongyan Zhao , Rui Yan

Online shopping platforms, such as Amazon and AliExpress, are increasingly prevalent in society, helping customers purchase products conveniently. With recent progress in natural language processing, researchers and practitioners shift…

Computation and Language · Computer Science 2024-11-25 Jie Zou , Jimmy Xiangji Huang , Zhaochun Ren , Evangelos Kanoulas

The state of the art in machine translation (MT) is governed by neural approaches, which typically provide superior translation accuracy over statistical approaches. However, on the closely related task of word alignment, traditional…

Computation and Language · Computer Science 2019-09-06 Sarthak Garg , Stephan Peitz , Udhyakumar Nallasamy , Matthias Paulik

Transformer-based Neural Language Models achieve state-of-the-art performance on various natural language processing tasks. However, an open question is the extent to which these models rely on word-order/syntactic or word…

Computation and Language · Computer Science 2024-03-05 Vasudevan Nedumpozhimana , John D. Kelleher

Recent advancements in attention mechanisms have replaced recurrent neural networks and its variants for machine translation tasks. Transformer using attention mechanism solely achieved state-of-the-art results in sequence modeling. Neural…

Computation and Language · Computer Science 2020-04-02 Prakhar Thapak , Prodip Hore

We introduce a novel approach to transformers that learns hierarchical representations in multiparty dialogue. First, three language modeling tasks are used to pre-train the transformers, token- and utterance-level language modeling and…

Computation and Language · Computer Science 2020-06-01 Changmao Li , Jinho D. Choi

Transfer learning can be applied in deep reinforcement learning to accelerate the training of a policy in a target task by transferring knowledge from a policy learned in a related source task. This is commonly achieved by copying…

Machine Learning · Computer Science 2023-06-22 Joseph Campbell , Yue Guo , Fiona Xie , Simon Stepputtis , Katia Sycara