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Deep models that are both effective and explainable are desirable in many settings; prior explainable models have been unimodal, offering either image-based visualization of attention weights or text-based generation of post-hoc…

Artificial Intelligence · Computer Science 2018-02-23 Dong Huk Park , Lisa Anne Hendricks , Zeynep Akata , Anna Rohrbach , Bernt Schiele , Trevor Darrell , Marcus Rohrbach

Conversational recommender systems offer the promise of interactive, engaging ways for users to find items they enjoy. We seek to improve conversational recommendation via three dimensions: 1) We aim to mimic a common mode of human…

Computation and Language · Computer Science 2021-12-13 Shuyang Li , Bodhisattwa Prasad Majumder , Julian McAuley

Accurate prediction of users' responses to items is one of the main aims of many computational advising applications. Examples include recommending movies, news articles, songs, jobs, clothes, books and so forth. Accurate prediction of…

Applications · Statistics 2022-12-20 Baode Gao , Guangpeng Zhan , Hanzhang Wang , Yiming Wang , Shengxin Zhu

When faced with complex choices, users refine their own preference criteria as they explore the catalogue of options. In this paper we propose an approach to preference elicitation suited for this scenario. We extend Coactive Learning,…

Artificial Intelligence · Computer Science 2016-12-07 Stefano Teso , Paolo Dragone , Andrea Passerini

Recent models can generate fluent and grammatical synthetic reviews while accurately predicting user ratings. The generated reviews, expressing users' estimated opinions towards related products, are often viewed as natural language…

Computation and Language · Computer Science 2022-09-29 Zhouhang Xie , Sameer Singh , Julian McAuley , Bodhisattwa Prasad Majumder

Providing natural language-based explanations to justify recommendations helps to improve users' satisfaction and gain users' trust. However, as current explanation generation methods are commonly trained with an objective to mimic existing…

Information Retrieval · Computer Science 2024-08-22 Yurou Zhao , Yiding Sun , Ruidong Han , Fei Jiang , Lu Guan , Xiang Li , Wei Lin , Weizhi Ma , Jiaxin Mao

Recommender systems are central to digital platforms, yet they face a fundamental trade-off between accuracy and explainability. Black-box models achieve strong performance but lack interpretability needed for trust and adoption. Existing…

Information Retrieval · Computer Science 2026-05-05 Yuyan Wang , Pan Li , Minmin Chen

Matrix factorization has found incredible success and widespread application as a collaborative filtering based approach to recommendations. Unfortunately, incorporating additional sources of evidence, especially ones that are incomplete…

Machine Learning · Computer Science 2015-04-24 Nitish Gupta , Sameer Singh

Existing review-based recommendation methods usually use the same model to learn the representations of all users/items from reviews posted by users towards items. However, different users have different preference and different items have…

Information Retrieval · Computer Science 2019-05-31 Hongtao Liu , Fangzhao Wu , Wenjun Wang , Xianchen Wang , Pengfei Jiao , Chuhan Wu , Xing Xie

Patients increasingly rely on online reviews when choosing healthcare providers, yet the sheer volume of these reviews can hinder effective decision-making. This paper summarises a mixed-methods study aimed at evaluating a proposed…

Computers and Society · Computer Science 2026-03-03 Eman Alamoudi , Ellis Solaiman

System-provided explanations for recommendations are an important component towards transparent and trustworthy AI. In state-of-the-art research, this is a one-way signal, though, to improve user acceptance. In this paper, we turn the role…

Information Retrieval · Computer Science 2021-05-04 Azin Ghazimatin , Soumajit Pramanik , Rishiraj Saha Roy , Gerhard Weikum

Ordinal user-provided ratings across multiple items are frequently encountered in both scientific and commercial applications. Whilst recommender systems are known to do well on these type of data from a predictive point of view, their…

Methodology · Statistics 2025-03-05 Sjoerd Hermes

The successful analysis of argumentative techniques from user-generated text is central to many downstream tasks such as political and market analysis. Recent argument mining tools use state-of-the-art deep learning methods to extract and…

Computation and Language · Computer Science 2023-07-06 Amirhossein Farzam , Shashank Shekhar , Isaac Mehlhaff , Marco Morucci

Addressing the challenges related to data sparsity, cold-start problems, and diversity in recommendation systems is both crucial and demanding. Many current solutions leverage knowledge graphs to tackle these issues by combining both…

Information Retrieval · Computer Science 2024-03-28 Yejin Kim , Scott Rome , Kevin Foley , Mayur Nankani , Rimon Melamed , Javier Morales , Abhay Yadav , Maria Peifer , Sardar Hamidian , H. Howie Huang

Large language models (LLMs) have recently been used as backbones for recommender systems. However, their performance often lags behind conventional methods in standard tasks like retrieval. We attribute this to a mismatch between LLMs'…

Information Retrieval · Computer Science 2024-04-02 Yuwei Cao , Nikhil Mehta , Xinyang Yi , Raghunandan Keshavan , Lukasz Heldt , Lichan Hong , Ed H. Chi , Maheswaran Sathiamoorthy

Algorithmic solutions have significant potential to improve decision-making across various domains, from healthcare to e-commerce. However, the widespread adoption of these solutions is hindered by a critical challenge: the lack of…

Machine Learning · Computer Science 2025-03-11 Zuzanna Bączek , Michał Bizoń , Aneta Pawelec , Piotr Sankowski

Automated platforms which support users in finding a mutually beneficial match, such as online dating and job recruitment sites, are becoming increasingly popular. These platforms often include recommender systems that assist users in…

Artificial Intelligence · Computer Science 2018-07-04 Akiva Kleinerman , Ariel Rosenfeld , Sarit Kraus

A lot of effort in recent years have been expended to explain machine learning systems. However, some machine learning methods are inherently explainable, and thus are not completely black box. This enables the developers to make sense of…

Information Retrieval · Computer Science 2024-10-08 Fajrian Yunus , Talel Abdessalem

Decision-making is a cognitively intensive task that requires synthesizing relevant information from multiple unstructured sources, weighing competing factors, and incorporating subjective user preferences. Existing methods, including large…

Computation and Language · Computer Science 2026-04-21 Akriti Jain , Anish Mulay , Divyansh Verma , Aishani Pandey , Pritika Ramu , Aparna Garimella

One of the main challenges in recommender systems is data sparsity which leads to high variance. Several attempts have been made to improve the bias-variance trade-off using auxiliary information. In particular, document modeling-based…

Information Retrieval · Computer Science 2021-09-14 Meysam Varasteh , Mehdi Soleiman Nejad , Hadi Moradi , Mohammad Amin Sadeghi , Ahmad Kalhor