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Related papers: Conversational Recommender System

200 papers

E-commerce pre-sales dialogue aims to understand and elicit user needs and preferences for the items they are seeking so as to provide appropriate recommendations. Conversational recommender systems (CRSs) learn user representation and…

Computation and Language · Computer Science 2024-10-21 Yuanxing Liu , Wei-Nan Zhang , Yifan Chen , Yuchi Zhang , Haopeng Bai , Fan Feng , Hengbin Cui , Yongbin Li , Wanxiang Che

Conversational recommender systems (CRS) dynamically obtain the user preferences via multi-turn questions and answers. The existing CRS solutions are widely dominated by deep reinforcement learning algorithms. However, deep reinforcement…

Information Retrieval · Computer Science 2022-09-01 A S M Ahsan-Ul Haque , Hongning Wang

Conversational Recommender Systems (CRSs) aim to elicit user preferences via natural dialogue to provide suitable item recommendations. However, current CRSs often deviate from realistic human interactions by rapidly recommending items in…

Information Retrieval · Computer Science 2025-09-01 Manato Tajiri , Michimasa Inaba

Most of the existing recommender systems assume that user's visiting history can be constantly recorded. However, in recent online services, the user identification may be usually unknown and only limited online user behaviors can be used.…

Information Retrieval · Computer Science 2017-12-29 Chen Wu , Ming Yan , Luo Si

With the continuous development of machine learning technology, major e-commerce platforms have launched recommendation systems based on it to serve a large number of customers with different needs more efficiently. Compared with…

Machine Learning · Computer Science 2020-12-14 Yang Yu , Zhenhao Gu , Rong Tao , Jingtian Ge , Kenglun Chang

Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

Conversational search presents opportunities to support users in their search activities to improve the effectiveness and efficiency of search while reducing their cognitive load. Limitations of the potential competency of conversational…

Human-Computer Interaction · Computer Science 2021-04-12 Abhishek Kaushik , Gareth J. F. Jones

Ranking is a core task in recommender systems, which aims at providing an ordered list of items to users. Typically, a ranking function is learned from the labeled dataset to optimize the global performance, which produces a ranking score…

Information Retrieval · Computer Science 2019-07-24 Changhua Pei , Yi Zhang , Yongfeng Zhang , Fei Sun , Xiao Lin , Hanxiao Sun , Jian Wu , Peng Jiang , Wenwu Ou

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

We present a conversational recommendation system based on a Bayesian approach. A probability mass function over the items is updated after any interaction with the user, with information-theoretic criteria optimally shaping the interaction…

Artificial Intelligence · Computer Science 2020-02-13 Francesca Mangili , Denis Broggini , Alessandro Antonucci , Marco Alberti , Lorenzo Cimasoni

Conversational recommender systems support users in accomplishing recommendation-related goals via multi-turn conversations. To better model dynamically changing user preferences and provide the community with a reusable development…

Information Retrieval · Computer Science 2020-09-09 Javeria Habib , Shuo Zhang , Krisztian Balog

Personalizing dialogue agents is important for dialogue systems to generate more specific, consistent, and engaging responses. However, most current dialogue personalization approaches rely on explicit persona descriptions during inference,…

Computation and Language · Computer Science 2021-12-01 Wangchunshu Zhou , Qifei Li , Chenle Li

Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…

Information Retrieval · Computer Science 2025-06-24 Vinaik Chhetri , Yousaf Reza , Moghis Fereidouni , Srijata Maji , Umar Farooq , AB Siddique

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

Recommender systems continuously interact with users, creating feedback loops that shape both individual behavior and collective market dynamics. This paper introduces a simulation framework to model these loops in online retail…

Information Retrieval · Computer Science 2025-10-17 Gabriele Barlacchi , Margherita Lalli , Emanuele Ferragina , Fosca Giannotti , Luca Pappalardo

The ideal conversational recommender system (CRS) acts like a savvy salesperson, adapting its language and suggestions to each user's level of expertise. However, most current systems treat all users as experts, leading to frustrating and…

Information Retrieval · Computer Science 2025-12-16 Ivica Kostric , Ujwal Gadiraju , Krisztian Balog

Product recommender systems and customer profiling techniques have always been a priority in online retail. Recent machine learning research advances and also wide availability of massive parallel numerical computing has enabled various…

Information Retrieval · Computer Science 2019-06-24 Andrei Damian , Laurentiu Piciu , Sergiu Turlea , Nicolae Tapus

Digital human recommendation system has been developed to help customers find their favorite products and is playing an active role in various recommendation contexts. How to timely catch and learn the dynamics of the preferences of the…

Information Retrieval · Computer Science 2022-11-07 Xiong Junwu , Xiaoyun Feng , YunZhou Shi , James Zhang , Zhongzhou Zhao , Wei Zhou

We develop a reinforcement learning based search assistant which can assist users through a set of actions and sequence of interactions to enable them realize their intent. Our approach caters to subjective search where the user is seeking…

Artificial Intelligence · Computer Science 2018-08-21 Milan Aggarwal , Aarushi Arora , Shagun Sodhani , Balaji Krishnamurthy

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani