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Content moderation is the process of screening and monitoring user-generated content online. It plays a crucial role in stopping content resulting from unacceptable behaviors such as hate speech, harassment, violence against specific…

Computation and Language · Computer Science 2023-01-02 Álvaro Huertas-García , Alejandro Martín , Javier Huertas Tato , David Camacho

The exponential growth of social media platforms has brought about a revolution in communication and content dissemination in human society. Nevertheless, these platforms are being increasingly misused to spread toxic content, including…

Software Engineering · Computer Science 2023-08-22 Wenxuan Wang , Jingyuan Huang , Jen-tse Huang , Chang Chen , Jiazhen Gu , Pinjia He , Michael R. Lyu

Social media, once hailed as a vehicle for democratization and the promotion of positive social change across the globe, are under attack for becoming a tool of political manipulation and spread of disinformation. A case in point is the…

Social and Information Networks · Computer Science 2018-08-13 Adam Badawy , Kristina Lerman , Emilio Ferrara

The rise of online platforms has enabled covert illicit activities, including online prostitution, to pose challenges for detection and regulation. In this study, we introduce REDDIX-NET, a novel benchmark dataset specifically designed for…

Computers and Society · Computer Science 2025-05-30 MSVPJ Sathvik , Manan Roy Choudhury , Rishita Agarwal , Sathwik Narkedimilli , Vivek Gupta

Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…

Information Retrieval · Computer Science 2019-01-16 Etienne Papegnies , Vincent Labatut , Richard Dufour , Georges Linares

Online reviews have increasingly become a very important resource for consumers when making purchases. Though it is becoming more and more difficult for people to make well-informed buying decisions without being deceived by fake reviews.…

Computation and Language · Computer Science 2016-09-12 Vlad Sandulescu , Martin Ester

Communication on social media platforms is not only culturally and politically relevant, it is also increasingly widespread across societies. Users not only communicate via social media platforms, but also search specifically for…

Social and Information Networks · Computer Science 2020-11-30 Dennis Klinkhammer

Online conversations are often interrupted by trolling, which causes emotional distress and conflict among users. Previous research has focused on moderating harmful content after it has been posted, but ways to manage emotions in real-time…

Computers and Society · Computer Science 2025-07-16 Akriti Verma , Shama Islam , Valeh Moghaddam , Adnan Anwar

Online forums provide rich environments where users may post questions and comments about different topics. Understanding how people behave in online forums may shed light on the fundamental mechanisms by which collective thinking emerges…

Social and Information Networks · Computer Science 2020-06-05 Alexey N. Medvedev , Renaud Lambiotte , Jean-Charles Delvenne

The online community has increasingly been inundated by a toxic wave of harmful comments. In response to this growing challenge, we introduce a two-stage ultra-low-cost multimodal harmful behavior detection method designed to identify…

Multiagent Systems · Computer Science 2024-03-26 Albert Lu , Stephen Cranefield

There are different definitions of what a troll is. Certainly, a troll can be somebody who teases people to make them angry, or somebody who offends people, or somebody who wants to dominate any single discussion, or somebody who tries to…

Computation and Language · Computer Science 2019-11-20 Todor Mihaylov , Preslav Nakov

Urban transit agencies increasingly turn to social media to monitor emerging service risks such as crowding, delays, and safety incidents, yet the signals of concern are sparse, short, and easily drowned by routine chatter. We address this…

Machine Learning · Computer Science 2025-12-09 Fatima Ashraf , Muhammad Ayub Sabir , Jiaxin Deng , Junbiao Pang , Haitao Yu

This report provides an engagement analysis of counternarratives against online toxicity. Between February 2020 and July 2021, we observed over 15 million toxic messages on social media identified by our fine-grained, multilingual detection…

Computation and Language · Computer Science 2021-11-16 Tom De Smedt , Pierre Voué , Sylvia Jaki , Emily Duffy , Lydia El-Khouri

With the ever-increasing spread of misinformation on online social networks, it has become very important to identify the spreaders of misinformation (unintentional), disinformation (intentional), and misinformation refutation. It can help…

Social and Information Networks · Computer Science 2023-05-02 Euna Mehnaz Khan , Ayush Ram , Bhavtosh Rath , Emily Vraga , Jaideep Srivastava

In the last decade, social media has evolved as one of the leading platform to create, share, or exchange information; it is commonly used as a way for individuals to maintain social connections. In this online digital world, people use to…

Computers and Society · Computer Science 2018-05-29 Suman Kalyan Maity , Ankan Mullick , Surjya Ghosh , Anil Kumar , Sunny Dhamnani , Sudhanshu Bahety , Animesh Mukherjee

E-commerce is the fastest-growing segment of the economy. Online reviews play a crucial role in helping consumers evaluate and compare products and services. As a result, fake reviews (opinion spam) are becoming more prevalent and…

Machine Learning · Computer Science 2022-05-27 Kiril Danilchenko , Michael Segal , Dan Vilenchik

Toxic language, such as hate speech, can deter users from participating in online communities and enjoying popular platforms. Previous approaches to detecting toxic language and norm violations have been primarily concerned with…

Computation and Language · Computer Science 2023-10-10 Jihyung Moon , Dong-Ho Lee , Hyundong Cho , Woojeong Jin , Chan Young Park , Minwoo Kim , Jonathan May , Jay Pujara , Sungjoon Park

Research shows that many like-minded people use popular microblogging websites for posting hateful speech against various religions and race. Automatic identification of racist and hate promoting posts is required for building social media…

Information Retrieval · Computer Science 2017-01-19 Swati Agarwal , Ashish Sureka

Social networking sites (SNSs) facilitate the sharing of ideas and information through different types of feedback including publishing posts, leaving comments and other type of reactions. However, some comments or feedback on SNSs are…

Social and Information Networks · Computer Science 2019-09-17 Praboda Rajapaksha , Reza Farahbakhsh , Noel Crespi , Bruno Defude

Cyberbullying, identified as intended and repeated online bullying behavior, has become increasingly prevalent in the past few decades. Despite the significant progress made thus far, the focus of most existing work on cyberbullying…

Computation and Language · Computer Science 2021-02-12 Suyu Ge , Lu Cheng , Huan Liu