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Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

Dialogue state tracking (DST) is at the heart of task-oriented dialogue systems. However, the scarcity of labeled data is an obstacle to building accurate and robust state tracking systems that work across a variety of domains. Existing…

Computation and Language · Computer Science 2020-04-14 Shuyang Gao , Sanchit Agarwal , Tagyoung Chung , Di Jin , Dilek Hakkani-Tur

Estimation of a model's confidence on its outputs is critical for Conversational AI systems based on large language models (LLMs), especially for reducing hallucination and preventing over-reliance. In this work, we provide an exhaustive…

Computation and Language · Computer Science 2024-09-24 Yi-Jyun Sun , Suvodip Dey , Dilek Hakkani-Tur , Gokhan Tur

There has been a rapid development in data-driven task-oriented dialogue systems with the benefit of large-scale datasets. However, the progress of dialogue systems in low-resource languages lags far behind due to the lack of high-quality…

Computation and Language · Computer Science 2021-01-28 Yen-Ting Lin , Yun-Nung Chen

This paper presents a hybrid dialog state tracker enhanced by trainable Spoken Language Understanding (SLU) for slot-filling dialog systems. Our architecture is inspired by previously proposed neural-network-based belief-tracking systems.…

Computation and Language · Computer Science 2017-02-22 Miroslav Vodolán , Rudolf Kadlec , Jan Kleindienst

Dialogue state modules are a useful component in a task-oriented dialogue system. Traditional methods find dialogue states by manually labeling training corpora, upon which neural models are trained. However, the labeling process can be…

Computation and Language · Computer Science 2020-08-14 Qingkai Min , Libo Qin , Zhiyang Teng , Xiao Liu , Yue Zhang

In-context learning with Large Language Models (LLMs) has emerged as a promising avenue of research in Dialog State Tracking (DST). However, the best-performing in-context learning methods involve retrieving and adding similar examples to…

Computation and Language · Computer Science 2024-02-06 Atharva Kulkarni , Bo-Hsiang Tseng , Joel Ruben Antony Moniz , Dhivya Piraviperumal , Hong Yu , Shruti Bhargava

We propose a method to transfer knowledge across neural machine translation (NMT) models by means of a shared dynamic vocabulary. Our approach allows to extend an initial model for a given language pair to cover new languages by adapting…

Computation and Language · Computer Science 2018-11-06 Surafel M. Lakew , Aliia Erofeeva , Matteo Negri , Marcello Federico , Marco Turchi

With the demanding need for deploying dialogue systems in new domains with less cost, zero-shot dialogue state tracking (DST), which tracks user's requirements in task-oriented dialogues without training on desired domains, draws attention…

Computation and Language · Computer Science 2023-02-28 Ruolin Su , Jingfeng Yang , Ting-Wei Wu , Biing-Hwang Juang

In goal-oriented dialog systems, belief trackers estimate the probability distribution of slot-values at every dialog turn. Previous neural approaches have modeled domain- and slot-dependent belief trackers, and have difficulty in adding…

Computation and Language · Computer Science 2019-07-18 Hwaran Lee , Jinsik Lee , Tae-Yoon Kim

Dialogue state tracking (DST) is an essential component in task-oriented dialogue systems, which estimates user goals at every dialogue turn. However, most previous approaches usually suffer from the following problems. Many discriminative…

Computation and Language · Computer Science 2019-08-22 Qingbin Liu , Shizhu He , Kang Liu , Shengping Liu , Jun Zhao

We investigate the problem of multi-domain Dialogue State Tracking (DST) with open vocabulary, which aims to extract the state from the dialogue. Existing approaches usually concatenate previous dialogue state with dialogue history as the…

Computation and Language · Computer Science 2020-10-22 Yan Zeng , Jian-Yun Nie

Designed for tracking user goals in dialogues, a dialogue state tracker is an essential component in a dialogue system. However, the research of dialogue state tracking has largely been limited to unimodality, in which slots and slot values…

Artificial Intelligence · Computer Science 2022-06-17 Hung Le , Nancy F. Chen , Steven C. H. Hoi

We demonstrate substantial performance gains in zero-shot dialogue state tracking (DST) by enhancing training data diversity through synthetic data generation. Existing DST datasets are severely limited in the number of application domains…

Computation and Language · Computer Science 2024-06-14 James D. Finch , Jinho D. Choi

Annotating task-oriented dialogues is notorious for the expensive and difficult data collection process. Few-shot dialogue state tracking (DST) is a realistic solution to this problem. In this paper, we hypothesize that dialogue summaries…

Computation and Language · Computer Science 2022-03-04 Jamin Shin , Hangyeol Yu , Hyeongdon Moon , Andrea Madotto , Juneyoung Park

Few-shot dialogue state tracking (DST) with Large Language Models (LLM) relies on an effective and efficient conversation retriever to find similar in-context examples for prompt learning. Previous works use raw dialogue context as search…

Computation and Language · Computer Science 2024-04-04 Seanie Lee , Jianpeng Cheng , Joris Driesen , Alexandru Coca , Anders Johannsen

In this work, we approach spoken Dialogue State Tracking (DST) by bridging the representation spaces of speech encoders and LLMs via a small connector module, with a focus on fully open-sourced and open-data components (WavLM-large, OLMo).…

Audio and Speech Processing · Electrical Eng. & Systems 2025-06-11 Šimon Sedláček , Bolaji Yusuf , Ján Švec , Pradyoth Hegde , Santosh Kesiraju , Oldřich Plchot , Jan Černocký

Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each…

Computation and Language · Computer Science 2020-08-21 Andrea Madotto , Zihan Liu , Zhaojiang Lin , Pascale Fung

Dialogue State Tracking is central to multi-domain task-oriented dialogue systems, responsible for extracting information from user utterances. We present a novel hybrid architecture that augments GPT-2 with representations derived from…

Computation and Language · Computer Science 2021-09-24 Weizhe Lin , Bo-Hsiang Tseng , Bill Byrne

Dialogue state tracking (DST) plays a key role in task-oriented dialogue systems to monitor the user's goal. In general, there are two strategies to track a dialogue state: predicting it from scratch and updating it from previous state. The…

Computation and Language · Computer Science 2021-06-01 Puhai Yang , Heyan Huang , Xian-Ling Mao