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We present a novel summarization framework for reviews of products and services by selecting informative and concise text segments from the reviews. Our method consists of two major steps. First, we identify five frequently occurring…
Automatic text summarization tools have a great impact on many fields, such as medicine, law, and scientific research in general. As information overload increases, automatic summaries allow handling the growing volume of documents, usually…
Rubrics and oral feedback are approaches to help students improve performance and meet learning outcomes. However, their effect on the actual improvement achieved is inconclusive. This paper evaluates the effect of rubrics and oral feedback…
As language models become more powerful, training and evaluation are increasingly bottlenecked by the data and metrics used for a particular task. For example, summarization models are often trained to predict human reference summaries and…
In recent years, reference-based and supervised summarization evaluation metrics have been widely explored. However, collecting human-annotated references and ratings are costly and time-consuming. To avoid these limitations, we propose a…
While large language models (LLMs) can already achieve strong performance on standard generic summarization benchmarks, their performance on more complex summarization task settings is less studied. Therefore, we benchmark LLMs on…
Summarizing customer feedback to provide actionable insights for products/services at scale is an important problem for businesses across industries. Lately, the review volumes are increasing across regions and languages, therefore the…
Abstractive summarization has made tremendous progress in recent years. In this work, we perform fine-grained human annotations to evaluate long document abstractive summarization systems (i.e., models and metrics) with the aim of…
Topic-controllable summarization is an emerging research area with a wide range of potential applications. However, existing approaches suffer from significant limitations. For example, the majority of existing methods built upon recurrent…
Highlighting while reading is a natural behavior for people to track salient content of a document. It would be desirable to teach an extractive summarizer to do the same. However, a major obstacle to the development of a supervised…
In the rapidly evolving landscape of digital content, the task of summarizing multimedia documents, which encompass textual, visual, and auditory elements, presents intricate challenges. These challenges include extracting pertinent…
Reliable evaluation of large language model (LLM)-generated summaries remains an open challenge, particularly across heterogeneous domains and document lengths. We conduct a comprehensive meta-evaluation of 14 automatic summarization…
Abstractive summarization aims to generate a shorter version of the document covering all the salient points in a compact and coherent fashion. On the other hand, query-based summarization highlights those points that are relevant in the…
Word frequency-based methods for extractive summarization are easy to implement and yield reasonable results across languages. However, they have significant limitations - they ignore the role of context, they offer uneven coverage of…
Advances in large language models (LLMs) enable many new innovations in education. However, evaluating the effectiveness of new technology requires real students, which is time-consuming and hard to scale up. Therefore, many recent works on…
We present RepRank, an unsupervised graph-based ranking model for extractive multi-document summarization in which the similarity between words, sentences, and word-to-sentence can be estimated by the distances between their vector…
Reward models (RMs) play a critical role in aligning language models through the process of reinforcement learning from human feedback. RMs are trained to predict a score reflecting human preference, which requires significant time and cost…
Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…
Widely used evaluation metrics for text generation either do not work well with longer texts or fail to evaluate all aspects of text quality. In this paper, we introduce a new metric called SMART to mitigate such limitations. Specifically,…
Current abstractive summarization systems present important weaknesses which prevent their deployment in real-world applications, such as the omission of relevant information and the generation of factual inconsistencies (also known as…