Related papers: Mining Procedures from Technical Support Documents

Automated process discovery is a class of process mining methods that allow analysts to extract business process models from event logs. Traditional process discovery methods extract process models from a snapshot of an event log stored in…

Process mining is a set of techniques that are used by organizations to understand and improve their operational processes. The first essential step in designing any process reengineering procedure is to find process improvement…

User feedback is becoming an increasingly important source of information for requirements engineering, user interface design, and software engineering in general. Nowadays, user feedback is largely available and easily accessible in social…

Process mining enables the reconstruction and evaluation of business processes based on digital traces in IT systems. An increasingly important technique in this context is process prediction. Given a sequence of events of an ongoing trace,…

Decision mining enables the discovery of decision rules from event logs or streams, and constitutes an important part of in-depth analysis and optimisation of business processes. So far, decision mining has been merely applied in an ex-post…

We describe an intelligent assistant based on mining existing software repositories to help the developer interactively create checkable specifications of code. To be most useful we apply this at the subsystem level, that is chunks of code…

Process mining involves discovering, monitoring, and improving real processes by extracting knowledge from event logs in information systems. Process mining has become an important topic in recent years, as evidenced by a growing number of…

Machine learning models are routinely integrated into process mining pipelines to carry out tasks like data transformation, noise reduction, anomaly detection, classification, and prediction. Often, the design of such models is based on…

Testing is a relevant activity for the development life-cycle of Safety Critical Embedded systems. In particular, much effort is spent for analysis and classification of test logs from SCADA subsystems, especially when failures occur. The…

Robotic Process Mining focuses on the identification of the routine types performed by human resources through a User Interface. The ultimate goal is to discover routine-type models to enable robotic process automation. The discovery of…

Determining whether a configurable software system has a performance bug or it was misconfigured is often challenging. While there are numerous debugging techniques that can support developers in this task, there is limited empirical…

Software development is a complex endeavor that depends on a wide variety of contextual factors involving a large amount of distributed information. This knowledge could include: technology-related tasks, software operating environments and…

There are substantial instructional videos on the Internet, which provide us tutorials for completing various tasks. Existing instructional video datasets only focus on specific steps at the video level, lacking experiential guidelines at…

Process analytics approaches allow organizations to support the practice of Business Process Management and continuous improvement by leveraging all process-related data to extract knowledge, improve process performance and support…

The fast growth of digital health systems has led to a need to better comprehend how they interpret and represent patient-reported symptoms. Chatbots have been used in healthcare to provide clinical support and enhance the user experience,…

The role of conversational assistants has become more prevalent in helping people increase their productivity. Document-centered assistance, for example to help an individual quickly review a document, has seen less significant progress,…

With the recent advances in the field of artificial intelligence, an increasing number of decision-making tasks are delegated to software systems. A key requirement for the success and adoption of such systems is that users must trust…

Process discovery aims to discover descriptive process models from event logs. These discovered process models depict the actual execution of a process and serve as a foundational element for conformance checking, performance analyses, and…

Process discovery is one of the primary process mining tasks and starting point for process improvements using event data. Existing process discovery techniques aim to find process models that best describe the observed behavior. The focus…

Domain experts should provide relevant domain knowledge to an Intelligent Tutoring System (ITS) so that it can guide a learner during problemsolving learning activities. However, for many ill-defined domains, the domain knowledge is hard to…