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Ranking systems have an unprecedented influence on how and what information people access, and their impact on our society is being analyzed from different perspectives, such as users' discrimination. A notable example is represented by…
Rankings are the primary interface through which many online platforms match users to items (e.g. news, products, music, video). In these two-sided markets, not only the users draw utility from the rankings, but the rankings also determine…
Consumer choice modeling takes center stage as we delve into understanding how personal preferences of decision makers (customers) for products influence demand at the level of the individual. The contemporary choice theory is built upon…
With the rise in use of social media to promote branded products, the demand for effective influencer marketing has increased. Brands are looking for improved ways to identify valuable influencers among a vast catalogue; this is even more…
Higher-order networks are efficient representations of sequential data. Unlike the classic first-order network approach, they capture indirect dependencies between items composing the input sequences by the use of \textit{memory-nodes}. We…
In information retrieval, learning to rank constructs a machine-based ranking model which given a query, sorts the search results by their degree of relevance or importance to the query. Neural networks have been successfully applied to…
Learning to Rank (LTR) technique is ubiquitous in the Information Retrieval system nowadays, especially in the Search Ranking application. The query-item relevance labels typically used to train the ranking model are often noisy…
In Taobao, the largest e-commerce platform in China, billions of items are provided and typically displayed with their images. For better user experience and business effectiveness, Click Through Rate (CTR) prediction in online advertising…
In e-commerce, the watchlist enables users to track items over time and has emerged as a primary feature, playing an important role in users' shopping journey. Watchlist items typically have multiple attributes whose values may change over…
Product search is one of the most popular methods for customers to discover products online. Most existing studies on product search focus on developing effective retrieval models that rank items by their likelihood to be purchased. They,…
Ranking items is a central task in many information retrieval and recommender systems. User input for the ranking task often comes in the form of ratings on a coarse discrete scale. We ask whether it is possible to recover a fine-grained…
Search engines answer users' queries by listing relevant items (e.g. documents, songs, products, web pages, ...). These engines rely on algorithms that learn to rank items so as to present an ordered list maximizing the probability that it…
With the rapid evolution of the Internet and the exponential proliferation of information, users encounter information overload and the conundrum of choice. Personalized recommendation systems play a pivotal role in alleviating this burden…
Large scale eCommerce platforms such as eBay carry a wide variety of inventory and provide several buying choices to online shoppers. It is critical for eCommerce search engines to showcase in the top results the variety and selection of…
Tasks such as search and recommendation have become increas- ingly important for E-commerce to deal with the information over- load problem. To meet the diverse needs of di erent users, person- alization plays an important role. In many…
Social network analysis emerged as an important research topic in sociology decades ago, and it has also attracted scientists from various fields of study like psychology, anthropology, geography and economics. In recent years, a…
Web agents have shown great promise in performing many tasks on ecommerce website. To assess their capabilities, several benchmarks have been introduced. However, current benchmarks in the e-commerce domain face two major problems. First,…
Recently, pre-trained language models such as BERT have been applied to document ranking for information retrieval, which first pre-train a general language model on an unlabeled large corpus and then conduct ranking-specific fine-tuning on…
Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…
As the heart of a search engine, the ranking system plays a crucial role in satisfying users' information demands. More recently, neural rankers fine-tuned from pre-trained language models (PLMs) establish state-of-the-art ranking…