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Sentiment analysis or opinion mining has become an open research domain after proliferation of Internet and Web 2.0 social media. People express their attitudes and opinions on social media including blogs, discussion forums, tweets, etc.…

Information Retrieval · Computer Science 2013-09-17 Anuj sharma , Shubhamoy Dey

Predicting the quality of a text document is a critical task when presented with the problem of measuring the performance of a document before its release. In this work, we evaluate various features including those extracted from the text…

Computation and Language · Computer Science 2019-10-28 Manirupa Das , Renhao Cui

Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…

Computation and Language · Computer Science 2021-04-06 Abdessamad Benlahbib

In the current field of computer vision, automatically generating texts from given images has been a fully worked technique. Up till now, most works of this area focus on image content describing, namely image-captioning. However, rare…

Computation and Language · Computer Science 2019-01-15 Xuehui Sun , Zihan Zhou , Yuda Fan

Online user reviews describing various products and services are now abundant on the web. While the information conveyed through review texts and ratings is easily comprehensible, there is a wealth of hidden information in them that is not…

Information Retrieval · Computer Science 2016-04-20 Rahul Kamath , Masanao Ochi , Yutaka Matsuo

Reviews contain rich information about product characteristics and user interests and thus are commonly used to boost recommender system performance. Specifically, previous work show that jointly learning to perform review generation…

Information Retrieval · Computer Science 2022-09-13 Zhouhang Xie , Julian McAuley , Bodhisattwa Prasad Majumder

Just as user preferences change with time, item reviews also reflect those same preference changes. In a nutshell, if one is to sequentially incorporate review content knowledge into recommender systems, one is naturally led to dynamical…

Information Retrieval · Computer Science 2022-03-23 Kostadin Cvejoski , Ramses J. Sanchez , Christian Bauckhage , Cesar Ojeda

Text reviews can provide rich useful semantic information for modeling users and items, which can benefit rating prediction in recommendation. Different words and reviews may have different informativeness for users or items. Besides,…

Information Retrieval · Computer Science 2019-06-05 Xianchen Wang , Hongtao Liu , Peiyi Wang , Fangzhao Wu , Hongyan Xu , Wenjun Wang , Xing Xie

Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…

Computation and Language · Computer Science 2020-10-12 Faranak Abri , Luis Felipe Gutierrez , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

This study applies text mining to analyze customer reviews and automatically assign a collective restaurant star rating based on five predetermined aspects: ambiance, cost, food, hygiene, and service. The application provides a web and…

Computation and Language · Computer Science 2019-01-08 Jovelyn C. Cuizon , Jesserine Lopez , Danica Rose Jones

The widespread use of online review sites over the past decade has motivated businesses of all types to possess an expansive arsenal of user feedback to mark their reputation. Though a significant proportion of purchasing decisions are…

Social and Information Networks · Computer Science 2016-02-24 Azade Nazi , Mahashweta Das , Gautam Das

Various text analysis techniques exist, which attempt to uncover unstructured information from text. In this work, we explore using statistical dependence measures for textual classification, representing text as word vectors. Student…

Computation and Language · Computer Science 2018-08-01 Samuel Cunningham-Nelson , Mahsa Baktashmotlagh , Wageeh Boles

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

People use the world wide web heavily to share their experience with entities such as products, services, or travel destinations. Texts that provide online feedback in the form of reviews and comments are essential to make consumer…

Computation and Language · Computer Science 2025-02-07 Ali Erkan , Tunga Gungor

We investigate a growing body of work that seeks to improve recommender systems through the use of review text. Generally, these papers argue that since reviews 'explain' users' opinions, they ought to be useful to infer the underlying…

Information Retrieval · Computer Science 2020-05-26 Noveen Sachdeva , Julian McAuley

The whole world is changed rapidly and using the current technologies Internet becomes an essential need for everyone. Web is used in every field. Most of the people use web for a common purpose like online shopping, chatting etc. During an…

Information Retrieval · Computer Science 2014-08-19 Richa Sharma , Shweta Nigam , Rekha Jain

This paper explores a novel application of textual semantic similarity to user-preference representation for rating prediction. The approach represents a user's preferences as a graph of textual snippets from review text, where the edges…

Computation and Language · Computer Science 2023-03-29 Léo Laugier , Raghuram Vadapalli , Thomas Bonald , Lucas Dixon

Online reviews provided by consumers are a valuable asset for e-Commerce platforms, influencing potential consumers in making purchasing decisions. However, these reviews are of varying quality, with the useful ones buried deep within a…

Artificial Intelligence · Computer Science 2017-05-09 Subhabrata Mukherjee , Kashyap Popat , Gerhard Weikum

Typical use cases of sentiment analysis usually revolve around assessing the probability of a text belonging to a certain sentiment and deriving insight concerning it; little work has been done to explore further use cases derived using…

Machine Learning · Statistics 2021-04-01 Thomas Konstantinovsky
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