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Business sentiment analysis (BSA) is one of the significant and popular topics of natural language processing. It is one kind of sentiment analysis techniques for business purposes. Different categories of sentiment analysis techniques like…

Computation and Language · Computer Science 2025-09-04 Md. Jahidul Islam Razin , Md. Abdul Karim , M. F. Mridha , S M Rafiuddin , Tahira Alam

With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific…

Computation and Language · Computer Science 2019-04-14 Shervin Minaee , Elham Azimi , AmirAli Abdolrashidi

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan

Extracting accurate attribute qualities from product titles is a vital component in delivering eCommerce customers with a rewarding online shopping experience via an enriched faceted search. We demonstrate the potential of Deep Recurrent…

Computation and Language · Computer Science 2018-09-07 Bodhisattwa Prasad Majumder , Aditya Subramanian , Abhinandan Krishnan , Shreyansh Gandhi , Ajinkya More

LSTM or Long Short Term Memory Networks is a specific type of Recurrent Neural Network (RNN) that is very effective in dealing with long sequence data and learning long term dependencies. In this work, we perform sentiment analysis on a GOP…

Computation and Language · Computer Science 2020-05-11 Karthik Gopalakrishnan , Fathi M. Salem

Recently, several methods have been proposed to explain the predictions of recurrent neural networks (RNNs), in particular of LSTMs. The goal of these methods is to understand the network's decisions by assigning to each input variable,…

Machine Learning · Computer Science 2019-06-05 Leila Arras , Ahmed Osman , Klaus-Robert Müller , Wojciech Samek

The rapid expansion of the electric vehicle (EV) industry has highlighted the importance of user feedback in improving product design and charging infrastructure. Traditional sentiment analysis methods often oversimplify the complexity of…

Artificial Intelligence · Computer Science 2024-12-06 Shuhao Chen , Chengyi Tu

Online Reviews play a vital role in e commerce for decision making. Much of the population makes the decision of which places, restaurant to visit, what to buy and from where to buy based on the reviews posted on the respective platforms. A…

Computation and Language · Computer Science 2022-01-03 Ashish Salunkhe

Sentiment analysis is the task of mining the authors' opinions about specific entities. It allows organizations to monitor different services in real time and act accordingly. Reputation is what is generally said or believed about people or…

Information Retrieval · Computer Science 2023-08-29 Maha Driss

Understanding customer attitudes has become a critical component of decision-making due to the growing influence of social media and e-commerce. Text-based opinions are the most structured, hence playing an important role in sentiment…

Computation and Language · Computer Science 2025-11-20 Adel Hidri , Suleiman Ali Alsaif , Muteeb Alahmari , Eman AlShehri , Minyar Sassi Hidri

Our study employs sentiment analysis to evaluate the compatibility of Amazon.com reviews with their corresponding ratings. Sentiment analysis is the task of identifying and classifying the sentiment expressed in a piece of text as being…

Information Retrieval · Computer Science 2019-04-09 Nishit Shrestha , Fatma Nasoz

Sentiment analysis, a popular technique for opinion mining, has been used by the software engineering research community for tasks such as assessing app reviews, developer emotions in issue trackers and developer opinions on APIs. Past…

Computation and Language · Computer Science 2018-12-27 Achyudh Ram , Meiyappan Nagappan

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

Online fashion sales present a challenging use case for personalized recommendation: Stores offer a huge variety of items in multiple sizes. Small stocks, high return rates, seasonality, and changing trends cause continuous turnover of…

Information Retrieval · Computer Science 2017-08-25 Sebastian Heinz , Christian Bracher , Roland Vollgraf

In sentiment analysis (SA) of product reviews, both user and product information are proven to be useful. Current tasks handle user profile and product information in a unified model which may not be able to learn salient features of users…

Computation and Language · Computer Science 2018-09-18 Yunfei Long , Mingyu Ma , Qin Lu , Rong Xiang , Chu-Ren Huang

The surge of e-commerce reviews has presented a challenge in manually annotating the vast volume of reviews to comprehend their underlying aspects and sentiments. This research focused on leveraging weakly supervised learning to tackle…

Information Retrieval · Computer Science 2023-12-27 Kalpa Subbaih , Bharath Kumar Bolla

User profiling means exploiting the technology of machine learning to predict attributes of users, such as demographic attributes, hobby attributes, preference attributes, etc. It's a powerful data support of precision marketing. Existing…

Computation and Language · Computer Science 2018-10-17 Yunpei Zheng , Lin Li , Luo Zhong , Jianwei Zhang , Jinhang Liu

The growing prosperity of social networks has brought great challenges to the sentimental tendency mining of users. As more and more researchers pay attention to the sentimental tendency of online users, rich research results have been…

Computation and Language · Computer Science 2019-07-04 Donghang Pan , Jingling Yuan , Lin Li , Deming Sheng

The amount of textual data generation has increased enormously due to the effortless access of the Internet and the evolution of various web 2.0 applications. These textual data productions resulted because of the people express their…

Computation and Language · Computer Science 2020-11-20 Eftekhar Hossain , Omar Sharif , Mohammed Moshiul Hoque , Iqbal H. Sarker

Online reviews play a crucial role in shaping consumer decisions, especially in the context of e-commerce. However, the quality and reliability of these reviews can vary significantly. Some reviews contain misleading or unhelpful…

Multimedia · Computer Science 2025-12-02 Hemn Barzan Abdalla , Awder Ahmed , Bahtiyar Mehmed , Mehdi Gheisari , Maryam Cheraghy , Yang Liu
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