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The design of better automated dialogue evaluation metrics offers the potential of accelerate evaluation research on conversational AI. However, existing trainable dialogue evaluation models are generally restricted to classifiers trained…

Computation and Language · Computer Science 2021-04-19 Xiang Gao , Yizhe Zhang , Michel Galley , Bill Dolan

Open-domain neural dialogue models have achieved high performance in response ranking and evaluation tasks. These tasks are formulated as a binary classification of responses given in a dialogue context, and models generally learn to make…

Computation and Language · Computer Science 2021-06-11 Prakhar Gupta , Yulia Tsvetkov , Jeffrey P. Bigham

Text evaluation has historically posed significant challenges, often demanding substantial labor and time cost. With the emergence of large language models (LLMs), researchers have explored LLMs' potential as alternatives for human…

Computation and Language · Computer Science 2023-08-15 Chi-Min Chan , Weize Chen , Yusheng Su , Jianxuan Yu , Wei Xue , Shanghang Zhang , Jie Fu , Zhiyuan Liu

Automatic evaluation metrics are a crucial component of dialog systems research. Standard language evaluation metrics are known to be ineffective for evaluating dialog. As such, recent research has proposed a number of novel,…

Computation and Language · Computer Science 2021-07-09 Yi-Ting Yeh , Maxine Eskenazi , Shikib Mehri

The main limiting factor in the development of robust multilingual dialogue evaluation metrics is the lack of multilingual data and the limited availability of open sourced multilingual dialogue systems. In this work, we propose a…

Computation and Language · Computer Science 2023-09-01 John Mendonça , Alon Lavie , Isabel Trancoso

Dialog policy decides what and how a task-oriented dialog system will respond, and plays a vital role in delivering effective conversations. Many studies apply Reinforcement Learning to learn a dialog policy with the reward function which…

Computation and Language · Computer Science 2019-08-29 Ryuichi Takanobu , Hanlin Zhu , Minlie Huang

There is an increasing focus on model-based dialog evaluation metrics such as ADEM, RUBER, and the more recent BERT-based metrics. These models aim to assign a high score to all relevant responses and a low score to all irrelevant…

Computation and Language · Computer Science 2020-09-25 Ananya B. Sai , Akash Kumar Mohankumar , Siddhartha Arora , Mitesh M. Khapra

Despite advances in open-domain dialogue systems, automatic evaluation of such systems is still a challenging problem. Traditional reference-based metrics such as BLEU are ineffective because there could be many valid responses for a given…

Computation and Language · Computer Science 2019-04-25 Sarik Ghazarian , Johnny Tian-Zheng Wei , Aram Galstyan , Nanyun Peng

Evaluating the quality of open-domain chatbots has become increasingly reliant on LLMs acting as automatic judges. However, existing meta-evaluation benchmarks are static, outdated, and lacking in multilingual coverage, limiting their…

Computation and Language · Computer Science 2026-01-23 John Mendonça , Alon Lavie , Isabel Trancoso

Building a reliable and automated evaluation metric is a necessary but challenging problem for open-domain dialogue systems. Recent studies proposed evaluation metrics that assess generated responses by considering their relevance to…

Computation and Language · Computer Science 2024-07-19 ChaeHun Park , Minseok Choi , Dohyun Lee , Jaegul Choo

The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To…

Computation and Language · Computer Science 2023-06-13 Kun Zhao , Bohao Yang , Chenghua Lin , Wenge Rong , Aline Villavicencio , Xiaohui Cui

We propose LLM-Eval, a unified multi-dimensional automatic evaluation method for open-domain conversations with large language models (LLMs). Existing evaluation methods often rely on human annotations, ground-truth responses, or multiple…

Computation and Language · Computer Science 2023-05-24 Yen-Ting Lin , Yun-Nung Chen

Previous multilingual benchmarks focus primarily on simple understanding tasks, but for large language models(LLMs), we emphasize proficiency in instruction following, reasoning, long context understanding, code generation, and so on.…

Computation and Language · Computer Science 2025-04-22 Xu Huang , Wenhao Zhu , Hanxu Hu , Conghui He , Lei Li , Shujian Huang , Fei Yuan

Morphological tagging is challenging for morphologically rich languages due to the large target space and the need for more training data to minimize model sparsity. Dialectal variants of morphologically rich languages suffer more as they…

Computation and Language · Computer Science 2019-10-29 Nasser Zalmout , Nizar Habash

To obtain extensive annotated data for under-resourced languages is challenging, so in this research, we have investigated whether it is beneficial to train models using multi-task learning. Sentiment analysis and offensive language…

We present "AutoJudge", an automated evaluation method for conversational dialogue systems. The method works by first generating dialogues based on self-talk, i.e. dialogue systems talking to itself. Then, it uses human ratings on these…

Artificial Intelligence · Computer Science 2020-06-26 Jan Deriu , Mark Cieliebak

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Recently, there is a surge of interest in applying pre-trained language models (Pr-LM) in automatic open-domain dialog evaluation. Pr-LMs offer a promising direction for addressing the multi-domain evaluation challenge. Yet, the impact of…

Computation and Language · Computer Science 2021-11-03 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Thomas Friedrichs , Haizhou Li

We now have a rich and growing set of modeling tools and algorithms for inducing linguistic structure from text that is less than fully annotated. In this paper, we discuss some of the weaknesses of our current methodology. We present a new…

Computation and Language · Computer Science 2012-07-17 Noah A. Smith

Exposing diverse subword segmentations to neural machine translation (NMT) models often improves the robustness of machine translation as NMT models can experience various subword candidates. However, the diversification of subword…

Computation and Language · Computer Science 2020-10-09 Jungsoo Park , Mujeen Sung , Jinhyuk Lee , Jaewoo Kang