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Task-oriented dialogue systems are either modularized with separate dialogue state tracking (DST) and management steps or end-to-end trainable. In either case, the knowledge base (KB) plays an essential role in fulfilling user requests.…

Computation and Language · Computer Science 2020-09-30 Andrea Madotto , Samuel Cahyawijaya , Genta Indra Winata , Yan Xu , Zihan Liu , Zhaojiang Lin , Pascale Fung

We present a novel end-to-end trainable neural network model for task-oriented dialog systems. The model is able to track dialog state, issue API calls to knowledge base (KB), and incorporate structured KB query results into system…

Computation and Language · Computer Science 2017-08-22 Bing Liu , Ian Lane

End-to-end dialog systems have become very popular because they hold the promise of learning directly from human to human dialog interaction. Retrieval and Generative methods have been explored in this area with mixed results. A key element…

Computation and Language · Computer Science 2018-04-24 Jatin Ganhotra , Lazaros Polymenakos

Task-oriented dialog (TOD) agents often ground their responses on external knowledge bases (KBs). These KBs can be dynamic and may be updated frequently. Existing approaches for learning TOD agents assume the KB snapshot contemporary to…

Computation and Language · Computer Science 2023-05-29 Vishal Vivek Saley , Rocktim Jyoti Das , Dinesh Raghu , Mausam

End-to-End task-oriented dialogue systems generate responses based on dialog history and an accompanying knowledge base (KB). Inferring those KB entities that are most relevant for an utterance is crucial for response generation. Existing…

Computation and Language · Computer Science 2021-09-16 Dinesh Raghu , Atishya Jain , Mausam , Sachindra Joshi

Task-oriented dialog (TOD) systems often need to formulate knowledge base (KB) queries corresponding to the user intent and use the query results to generate system responses. Existing approaches require dialog datasets to explicitly…

Machine Learning · Computer Science 2021-06-04 Dinesh Raghu , Nikhil Gupta , Mausam

This paper presents a new approach that extends Deep Dyna-Q (DDQ) by incorporating a Budget-Conscious Scheduling (BCS) to best utilize a fixed, small amount of user interactions (budget) for learning task-oriented dialogue agents. BCS…

Computation and Language · Computer Science 2019-06-04 Zhirui Zhang , Xiujun Li , Jianfeng Gao , Enhong Chen

Incorporating knowledge bases (KB) into end-to-end task-oriented dialogue systems is challenging, since it requires to properly represent the entity of KB, which is associated with its KB context and dialogue context. The existing works…

Computation and Language · Computer Science 2021-09-30 Yanjie Gou , Yinjie Lei , Lingqiao Liu , Yong Dai , Chunxu Shen

The inherent inflexibility and incompleteness of commonsense knowledge bases (KB) has limited their usefulness. We describe a system called Displacer for performing KB queries extended with the analogical capabilities of the word2vec…

Artificial Intelligence · Computer Science 2016-06-14 Douglas Summers-Stay , Clare Voss , Taylor Cassidy

Recent end-to-end task oriented dialog systems use memory architectures to incorporate external knowledge in their dialogs. Current work makes simplifying assumptions about the structure of the knowledge base, such as the use of triples to…

Computation and Language · Computer Science 2020-09-30 Revanth Reddy , Danish Contractor , Dinesh Raghu , Sachindra Joshi

This paper proposes KB-InfoBot -- a multi-turn dialogue agent which helps users search Knowledge Bases (KBs) without composing complicated queries. Such goal-oriented dialogue agents typically need to interact with an external database to…

Computation and Language · Computer Science 2017-04-21 Bhuwan Dhingra , Lihong Li , Xiujun Li , Jianfeng Gao , Yun-Nung Chen , Faisal Ahmed , Li Deng

Dialogue systems are increasingly using knowledge bases (KBs) storing real-world facts to help generate quality responses. However, as the KBs are inherently incomplete and remain fixed during conversation, it limits dialogue systems'…

Computation and Language · Computer Science 2019-12-24 Sahisnu Mazumder , Bing Liu , Shuai Wang , Nianzu Ma

Dialogue response selection is an important part of Task-oriented Dialogue Systems (TDSs); it aims to predict an appropriate response given a dialogue context. Obtaining key information from a complex, long dialogue context is challenging,…

Information Retrieval · Computer Science 2019-09-17 Jiahuan Pei , Arent Stienstra , Julia Kiseleva , Maarten de Rijke

Multimodal search-based dialogue is a challenging new task: It extends visually grounded question answering systems into multi-turn conversations with access to an external database. We address this new challenge by learning a neural…

Computation and Language · Computer Science 2018-11-22 Shubham Agarwal , Ondrej Dusek , Ioannis Konstas , Verena Rieser

Maintaining consistent personas is essential for dialogue agents. Although tremendous advancements have been brought, the limited-scale of annotated persona-dense data are still barriers towards training robust and consistent persona-based…

Computation and Language · Computer Science 2021-06-15 Haoyu Song , Yan Wang , Kaiyan Zhang , Wei-Nan Zhang , Ting Liu

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…

Computation and Language · Computer Science 2017-04-03 Antoine Bordes , Y-Lan Boureau , Jason Weston

Neural task-oriented dialogue systems often struggle to smoothly interface with a knowledge base. In this work, we seek to address this problem by proposing a new neural dialogue agent that is able to effectively sustain grounded,…

Computation and Language · Computer Science 2017-07-17 Mihail Eric , Christopher D. Manning

Pre-trained language models have been successful in many scenarios. However, their usefulness in task-oriented dialogues is limited due to the intrinsic linguistic differences between general text and task-oriented dialogues. Current…

Computation and Language · Computer Science 2024-03-05 Weihao Zeng , Keqing He , Yejie Wang , Dayuan Fu , Weiran Xu

Memory Networks have emerged as effective models to incorporate Knowledge Bases (KB) into neural networks. By storing KB embeddings into a memory component, these models can learn meaningful representations that are grounded to external…

Computation and Language · Computer Science 2020-09-29 Omar U. Florez , Erik Mueller

Task-oriented dialogue focuses on conversational agents that participate in user-initiated dialogues on domain-specific topics. In contrast to chatbots, which simply seek to sustain open-ended meaningful discourse, existing task-oriented…

Computation and Language · Computer Science 2017-08-16 Mihail Eric , Christopher D. Manning
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