Related papers: An Optimization Approach to the Ordering Phase of …
Grocery home delivery services require customers to be present when their deliveries arrive. Hence, the grocery retailer and the customer must mutually agree on a time window during which the delivery can be guaranteed. This concept is…
In addition to its crucial impact on customer satisfaction, last-mile delivery (LMD) is notorious for being the most time-consuming and costly stage of the shipping process. Pressing environmental concerns combined with the recent surge of…
Meal delivery services provided by platforms with integrated delivery systems are becoming increasingly popular. This paper adopts a rolling horizon approach to solve the meal delivery routing problem (MDRP). To improve delivery efficiency…
This study focuses on order dispatch decisions within two-echelon supply chains, where order dispatch creates economic shipments to reduce delivery costs. Dispatching orders is often constrained by delivery windows, leading to penalty costs…
This paper investigates the optimal infrastructure planning and order assignment problem of an on-demand food-delivery platform with a mixed fleet of drones and human couriers. The platform has two delivery modes: (a) ground delivery and…
This paper aims to address the integrated routing and appointment scheduling (RAS) problem for a single service provider. The RAS problem is an operational challenge faced by operators that provide services requiring home attendance, such…
We study a common delivery problem encountered in nowadays online food-ordering platforms: Customers order dishes online, and the restaurant delivers the food after receiving the order. Specifically, we study a problem where $k$ vehicles of…
Drones have attracted growing interest in last-mile delivery due to their potential to significantly reduce costs and enhance operational flexibility, particularly in areas of sparse and uncertain demand where traditional truck delivery…
Motivated by distribution problems arising in the supply chain of Haleon, we investigate a discrete optimization problem that we call the "container delivery scheduling problem". The problem models a supplier dispatching ordered products…
Delivering a parcel from the distribution hub to the customer's doorstep is called the \textit{last-mile delivery} step in delivery logistics. In this paper, we study a hybrid {\it truck-drones} model for the last-mile delivery step, in…
Technologies and lifestyles have been increasingly geared toward consumerism in recent years. Accordingly, it is both the price and the delivery time that matter most to the ultimate customers of commercial enterprises. Consequently, the…
We study routing for on-demand last-mile logistics with two crucial novel features: i) Multiple depots, optimizing where to pick-up every order, ii) Allowing vehicles to perform depot returns prior to being empty, thus adapting their routes…
With an increasing demand from emerging logistics businesses, Vehicle Routing Problem with Private fleet and common Carrier (VRPPC) has been introduced to manage package delivery services from a supplier to customers. However, almost all of…
In many service systems, especially those in healthcare, customer waiting times can result in increased service requirements. Such service slowdowns can significantly impact system performance. Therefore, it is important to properly account…
This paper proposes a bi-level optimization framework to coordinate Automated Guided Vehicle (AGV) flexible operations in smart independent warehouses, addressing the critical challenge of balancing high-throughput order fulfillment with…
In this paper we investigate the problem of order batching for picker routing. Our approach is applicable to warehouses (storage areas) arranged in the standard rectangular grid layout, so with parallel aisles and two or more cross-aisles.…
We study web and mobile applications that are used to schedule advance service, from medical appointments to restaurant reservations. We model them as online weighted bipartite matching problems with non-stationary arrivals. We propose new…
Same-day deliveries (SDD) have become a new standard to satisfy the "instant gratification" of online customers. Despite the existing powerful technologies deployed in last-mile delivery, SDD services face new decision-making challenges…
Edge computing has emerged as a key technology to reduce network traffic, improve user experience, and enable various Internet of Things applications. From the perspective of a service provider (SP), how to jointly optimize the service…
The Orienteering Problem with Time Window and Delay (\OPTiWinD) is a variant of the online orienteering problem. A series of requests appear in various locations while a vehicle moves within the territory to serve them. Each request has a…