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With the significant progress of speech technologies, spoken goal-oriented dialogue systems are becoming increasingly popular. One of the main modules of a dialogue system is typically the dialogue policy, which is responsible for…

Audio and Speech Processing · Electrical Eng. & Systems 2024-10-18 Daniel Roncel , Federico Costa , Javier Hernando

Recently, neural network based dialogue systems have become ubiquitous in our increasingly digitalized society. However, due to their inherent opaqueness, some recently raised concerns about using neural models are starting to be taken…

Computation and Language · Computer Science 2020-05-28 Haochen Liu , Zhiwei Wang , Tyler Derr , Jiliang Tang

Machine-learning based dialogue managers are able to learn complex behaviors in order to complete a task, but it is not straightforward to extend their capabilities to new domains. We investigate different policies' ability to handle…

Computation and Language · Computer Science 2018-11-29 Vladimir Vlasov , Akela Drissner-Schmid , Alan Nichol

Task-oriented conversational systems often use dialogue state tracking to represent the user's intentions, which involves filling in values of pre-defined slots. Many approaches have been proposed, often using task-specific architectures…

Computation and Language · Computer Science 2021-09-17 Chia-Hsuan Lee , Hao Cheng , Mari Ostendorf

Task-oriented dialogue (TOD) systems are required to identify key information from conversations for the completion of given tasks. Such information is conventionally specified in terms of intents and slots contained in task-specific…

Computation and Language · Computer Science 2022-01-25 Jeffrey Zhao , Raghav Gupta , Yuan Cao , Dian Yu , Mingqiu Wang , Harrison Lee , Abhinav Rastogi , Izhak Shafran , Yonghui Wu

Large language models (LLMs) have emerged as effective action policies for sequential decision-making (SDM) tasks due to their extensive prior knowledge. However, this broad yet general knowledge is often insufficient for specific…

Machine Learning · Computer Science 2025-10-01 Xue Yan , Zijing Ou , Mengyue Yang , Yan Song , Haifeng Zhang , Yingzhen Li , Jun Wang

Recent advances in open-domain dialogue systems rely on the success of neural models that are trained on large-scale data. However, collecting large-scale dialogue data is usually time-consuming and labor-intensive. To address this data…

Computation and Language · Computer Science 2020-11-11 Rongsheng Zhang , Yinhe Zheng , Jianzhi Shao , Xiaoxi Mao , Yadong Xi , Minlie Huang

Dialogue contexts are proven helpful in the spoken language understanding (SLU) system and they are typically encoded with explicit memory representations. However, most of the previous models learn the context memory with only one…

Computation and Language · Computer Science 2019-06-06 He Bai , Yu Zhou , Jiajun Zhang , Chengqing Zong

Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…

Computation and Language · Computer Science 2017-02-07 Zhen Xu , Bingquan Liu , Baoxun Wang , Chengjie Sun , Xiaolong Wang

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

Building scalable and reusable multi-agent decision policies from offline datasets remains a challenge in offline multi-agent reinforcement learning (MARL), as existing methods often rely on fixed observation formats and action spaces that…

Multiagent Systems · Computer Science 2026-04-28 Zhuohui Zhang , Bin Cheng , Bin He

Memes are widely used in online social interactions, providing vivid, intuitive, and often humorous means to express intentions and emotions. Existing dialogue datasets are predominantly limited to either manually annotated or pure-text…

Computation and Language · Computer Science 2025-07-02 Yuheng Wang , Xianhe Tang , Pufeng Huang

Dialogue state tracking (DST) aims to convert the dialogue history into dialogue states which consist of slot-value pairs. As condensed structural information memorizing all history information, the dialogue state in the last turn is…

Computation and Language · Computer Science 2023-06-21 Haoning Zhang , Junwei Bao , Haipeng Sun , Youzheng Wu , Wenye Li , Shuguang Cui , Xiaodong He

Despite recent improvements in open-domain dialogue models, state of the art models are trained and evaluated on short conversations with little context. In contrast, the long-term conversation setting has hardly been studied. In this work…

Computation and Language · Computer Science 2021-07-19 Jing Xu , Arthur Szlam , Jason Weston

Data augmentation (DA) is crucial to mitigate model training instability and over-fitting problems in low-resource open-domain dialogue generation. However, traditional DA methods often neglect semantic data diversity, restricting the…

Computation and Language · Computer Science 2024-04-02 Zhenhua Liu , Tong Zhu , Jianxiang Xiang , Wenliang Chen

Traditional dialog systems used in goal-oriented applications require a lot of domain-specific handcrafting, which hinders scaling up to new domains. End-to-end dialog systems, in which all components are trained from the dialogs…

Computation and Language · Computer Science 2017-04-03 Antoine Bordes , Y-Lan Boureau , Jason Weston

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…

Computation and Language · Computer Science 2019-08-08 Lei Shu , Piero Molino , Mahdi Namazifar , Hu Xu , Bing Liu , Huaixiu Zheng , Gokhan Tur

Large Language Models (LLMs) have demonstrated remarkable prowess in generating contextually coherent responses, yet their fixed context windows pose fundamental challenges for maintaining consistency over prolonged multi-session dialogues.…

Computation and Language · Computer Science 2025-04-29 Prateek Chhikara , Dev Khant , Saket Aryan , Taranjeet Singh , Deshraj Yadav

While Large Language Model (LLM) based agents excel at complex tasks, their performance in open-ended scenarios is often constrained by isolated operation and reliance on static databases, missing the dynamic knowledge exchange of human…

Computation and Language · Computer Science 2026-03-06 Hang Gao , Yongfeng Zhang
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