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Natural interaction with recommendation and personalized search systems has received tremendous attention in recent years. We focus on the challenge of supporting people's understanding and control of these systems and explore a…

Information Retrieval · Computer Science 2022-05-20 Filip Radlinski , Krisztian Balog , Fernando Diaz , Lucas Dixon , Ben Wedin

Recommender systems have become a pervasive part of our daily online experience, and are one of the most widely used applications of artificial intelligence and machine learning. Therefore, regulations and requirements for trustworthy…

Information Retrieval · Computer Science 2024-07-01 Dominik Kowald

The Explainable Recommendation task is designed to receive a pair of user and item and output explanations to justify why an item is recommended to a user. Many models approach review generation as a proxy for explainable recommendations.…

Machine Learning · Computer Science 2025-05-27 Ching-Wen Yang , Zhi-Quan Feng , Ying-Jia Lin , Che-Wei Chen , Kun-da Wu , Hao Xu , Jui-Feng Yao , Hung-Yu Kao

Influenced by the great success of deep learning in computer vision and language understanding, research in recommendation has shifted to inventing new recommender models based on neural networks. In recent years, we have witnessed…

Information Retrieval · Computer Science 2022-02-17 Le Wu , Xiangnan He , Xiang Wang , Kun Zhang , Meng Wang

System-provided explanations for recommendations are an important component towards transparent and trustworthy AI. In state-of-the-art research, this is a one-way signal, though, to improve user acceptance. In this paper, we turn the role…

Information Retrieval · Computer Science 2021-05-04 Azin Ghazimatin , Soumajit Pramanik , Rishiraj Saha Roy , Gerhard Weikum

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

This paper investigates the prospects of using directive explanations to assist people in achieving recourse of machine learning decisions. Directive explanations list which specific actions an individual needs to take to achieve their…

Machine Learning · Computer Science 2021-02-05 Ronal Singh , Paul Dourish , Piers Howe , Tim Miller , Liz Sonenberg , Eduardo Velloso , Frank Vetere

Explainable AI (XAI) is widely viewed as a sine qua non for ever-expanding AI research. A better understanding of the needs of XAI users, as well as human-centered evaluations of explainable models are both a necessity and a challenge. In…

Artificial Intelligence · Computer Science 2024-10-17 Yao Rong , Tobias Leemann , Thai-trang Nguyen , Lisa Fiedler , Peizhu Qian , Vaibhav Unhelkar , Tina Seidel , Gjergji Kasneci , Enkelejda Kasneci

Transparency, user trust, and human comprehension are popular ethical motivations for interpretable machine learning. In support of these goals, researchers evaluate model explanation performance using humans and real world applications.…

Artificial Intelligence · Computer Science 2019-10-31 Bernease Herman

Collaborative Filtering (CF) is a widely used and effective technique for recommender systems. In recent decades, there have been significant advancements in latent embedding-based CF methods for improved accuracy, such as matrix…

Information Retrieval · Computer Science 2023-04-28 Yuntao Du , Jianxun Lian , Jing Yao , Xiting Wang , Mingqi Wu , Lu Chen , Yunjun Gao , Xing Xie

In recent years, the field of recommendation systems has attracted increasing attention to developing predictive models that provide explanations of why an item is recommended to a user. The explanations can be either obtained by post-hoc…

Machine Learning · Computer Science 2020-12-16 Yifeng Guo , Yu Su , Zebin Yang , Aijun Zhang

Recommender systems are an essential tool to relieve the information overload challenge and play an important role in people's daily lives. Since recommendations involve allocations of social resources (e.g., job recommendation), an…

Information Retrieval · Computer Science 2022-07-12 Yifan Wang , Weizhi Ma , Min Zhang , Yiqun Liu , Shaoping Ma

Explainable AI (XAI) aims to improve user understanding and decisions when using AI models. However, despite innovations in XAI, recent user evaluations reveal that this goal remains elusive. Understanding human cognition can help explain…

Artificial Intelligence · Computer Science 2026-05-01 Louth Bin Rawshan , Zhuoyu Wang , Brian Y. Lim

Recommender systems are pivotal in enhancing user experiences across various web applications by analyzing the complicated relationships between users and items. Knowledge graphs(KGs) have been widely used to enhance the performance of…

Information Retrieval · Computer Science 2024-07-02 Guangsi Shi , Xiaofeng Deng , Linhao Luo , Lijuan Xia , Lei Bao , Bei Ye , Fei Du , Shirui Pan , Yuxiao Li

In order to engender trust in AI, humans must understand what an AI system is trying to achieve, and why. To overcome this problem, the underlying AI process must produce justifications and explanations that are both transparent and…

Artificial Intelligence · Computer Science 2018-10-16 Rita Borgo , Michael Cashmore , Daniele Magazzeni

Interpretability, explainability and transparency are key issues to introducing Artificial Intelligence methods in many critical domains: This is important due to ethical concerns and trust issues strongly connected to reliability,…

Machine Learning · Computer Science 2023-01-25 George A. Vouros

Recommender systems can be characterized as software solutions that provide users convenient access to relevant content. Traditionally, recommender systems research predominantly focuses on developing machine learning algorithms that aim to…

Information Retrieval · Computer Science 2022-10-20 Dietmar Jannach

Artificial intelligence (AI) systems increasingly support decision-making across critical domains, yet current explainable AI (XAI) approaches prioritize algorithmic transparency over human comprehension. While XAI methods reveal…

Artificial Intelligence · Computer Science 2026-02-13 Christian Meske , Justin Brenne , Erdi Uenal , Sabahat Oelcer , Ayseguel Doganguen

Traditionally, recommendation algorithms have been designed for service developers. However, recently, a new paradigm called user-side recommender systems has been proposed and they enable web service users to construct their own…

Information Retrieval · Computer Science 2022-08-23 Ryoma Sato

With the long term accumulation of high quality educational data, artificial intelligence has shown excellent performance in knowledge tracing. However, due to the lack of interpretability and transparency of some algorithms, this approach…

Computation and Language · Computer Science 2024-03-13 Yanhong Bai , Jiabao Zhao , Tingjiang Wei , Qing Cai , Liang He