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In this paper, we study abstractive review summarization.Observing that review summaries often consist of aspect words, opinion words and context words, we propose a two-stage reinforcement learning approach, which first predicts the output…

Computation and Language · Computer Science 2020-04-14 Yufei Tian , Jianfei Yu , Jing Jiang

The efficiency of natural language processing has improved dramatically with the advent of machine learning models, particularly neural network-based solutions. However, some tasks are still challenging, especially when considering specific…

Computation and Language · Computer Science 2024-03-13 Robert Lakatos , Gergo Bogacsovics , Balazs Harangi , Istvan Lakatos , Attila Tiba , Janos Toth , Marianna Szabo , Andras Hajdu

We present a novel summarization framework for reviews of products and services by selecting informative and concise text segments from the reviews. Our method consists of two major steps. First, we identify five frequently occurring…

Information Retrieval · Computer Science 2012-11-26 Trung V. Nguyen , Alice H. Oh

With the multitude of companies and organizations abound today, ranking them and choosing one out of the many is a difficult and cumbersome task. Although there are many available metrics that rank companies, there is an inherent need for a…

Computation and Language · Computer Science 2019-02-25 Rajiv Bajpai , Devamanyu Hazarika , Kunal Singh , Sruthi Gorantla , Erik Cambria , Roger Zimmerman

Aspect Based Sentiment Analysis (ABSA) tasks involve the extraction of fine-grained sentiment tuples from sentences, aiming to discern the author's opinions. Conventional methodologies predominantly rely on supervised approaches; however,…

Computation and Language · Computer Science 2024-04-23 Kevin Scaria , Abyn Scaria , Ben Scaria

News recommender systems are essential for helping users to efficiently and effectively find out those interesting news from a large amount of news. Most of existing news recommender systems usually learn topic-level representations of…

Information Retrieval · Computer Science 2022-01-31 Rongyao Wang , Wenpeng Lu , Shoujin Wang , Xueping Peng , Hao Wu , Qian Zhang

It is time-consuming to find the best product among many similar alternatives. Comparative sentences can help to contrast one item from others in a way that highlights important features of an item that stand out. Given reviews of one or…

Computation and Language · Computer Science 2023-07-25 Jessica Echterhoff , An Yan , Julian McAuley

A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…

Computation and Language · Computer Science 2020-06-02 Pengyuan Li , Lei Huang , Guang-jie Ren

Aspect-based opinion mining is the task of identifying sentiment at the aspect level in opinionated text, which consists of two subtasks: aspect category extraction and sentiment polarity classification. While aspect category extraction…

Computation and Language · Computer Science 2020-03-17 Nguyen Thi Thanh Thuy , Ngo Xuan Bach , Tu Minh Phuong

Aspect-level sentiment classification aims to identify the sentiment expressed towards some aspects given context sentences. In this paper, we introduce an attention-over-attention (AOA) neural network for aspect level sentiment…

Computation and Language · Computer Science 2018-04-19 Binxuan Huang , Yanglan Ou , Kathleen M. Carley

Aspect-based sentiment analysis aims to identify the sentiment polarity of a specific aspect in product reviews. We notice that about 30% of reviews do not contain obvious opinion words, but still convey clear human-aware sentiment…

Computation and Language · Computer Science 2021-11-04 Zhengyan Li , Yicheng Zou , Chong Zhang , Qi Zhang , Zhongyu Wei

Aspect-based sentiment analysis (ABSA) is to predict the sentiment polarity towards a particular aspect in a sentence. Recently, this task has been widely addressed by the neural attention mechanism, which computes attention weights to…

Computation and Language · Computer Science 2019-09-26 Mengting Hu , Shiwan Zhao , Honglei Guo , Renhong Cheng , Zhong Su

This paper focuses on two related subtasks of aspect-based sentiment analysis, namely aspect term extraction and aspect sentiment classification, which we call aspect term-polarity co-extraction. The former task is to extract aspects of a…

Computation and Language · Computer Science 2019-06-06 Huaishao Luo , Tianrui Li , Bing Liu , Junbo Zhang

As the e-commerce market continues to expand and online transactions proliferate, customer reviews have emerged as a critical element in shaping the purchasing decisions of prospective buyers. Previous studies have endeavored to identify…

Artificial Intelligence · Computer Science 2023-06-06 Yukyung Lee , Jaehee Kim , Doyoon Kim , Yookyung Kho , Younsun Kim , Pilsung Kang

User opinions expressed in the form of ratings can influence an individual's view of an item. However, the true quality of an item is often obfuscated by user biases, and it is not obvious from the observed ratings the importance different…

Artificial Intelligence · Computer Science 2017-05-25 Lahari Poddar , Wynne Hsu , Mong Li Lee

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

In recent years online shopping has gained momentum and became an important venue for customers wishing to save time and simplify their shopping process. A key advantage of shopping online is the ability to read what other customers are…

Computation and Language · Computer Science 2021-07-13 Iftah Gamzu , Hila Gonen , Gilad Kutiel , Ran Levy , Eugene Agichtein

Aspect Extraction (AE) is a key task in Aspect-Based Sentiment Analysis (ABSA), yet it remains difficult to apply in low-resource and code-switched contexts like Taglish, a mix of Tagalog and English commonly used in Filipino e-commerce…

We present OpinionDigest, an abstractive opinion summarization framework, which does not rely on gold-standard summaries for training. The framework uses an Aspect-based Sentiment Analysis model to extract opinion phrases from reviews, and…

Computation and Language · Computer Science 2020-05-06 Yoshihiko Suhara , Xiaolan Wang , Stefanos Angelidis , Wang-Chiew Tan

Compliments and concerns in reviews are valuable for understanding users' shopping interests and their opinions with respect to specific aspects of certain items. Existing review-based recommenders favor large and complex language encoders…

Information Retrieval · Computer Science 2021-09-10 Zeyu Li , Wei Cheng , Reema Kshetramade , John Houser , Haifeng Chen , Wei Wang
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