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Community question answering (CQA) represents the type of Web applications where people can exchange knowledge via asking and answering questions. One significant challenge of most real-world CQA systems is the lack of effective matching…

Social and Information Networks · Computer Science 2018-07-18 Xianzhi Wang , Chaoran Huang , Lina Yao , Boualem Benatallah , Manqing Dong

Community Question Answering (CQA) websites can be claimed as the most major venues for knowledge sharing, and the most effective way of exchanging knowledge at present. Considering that massive amount of users are participating online and…

Information Retrieval · Computer Science 2018-10-29 Chaoran Huang , Lina Yao , Xianzhi Wang , Boualem Benatallah , Xiang Zhang

Online Community Question Answering (CQA) platforms have become indispensable tools for users seeking expert solutions to their technical queries. The effectiveness of these platforms relies on their ability to identify and direct questions…

Information Retrieval · Computer Science 2024-07-08 Maddalena Amendola , Andrea Passarella , Raffaele Perego

This paper introduces TUEF, a topic-oriented user-interaction model for fair Expert Finding in Community Question Answering (CQA) platforms. The Expert Finding task in CQA platforms involves identifying proficient users capable of providing…

Information Retrieval · Computer Science 2025-03-05 Maddalena Amendola , Andrea Passarella , Raffaele Perego

Community question answering (CQA) forums are Internet-based platforms where users ask questions about a topic and other expert users try to provide solutions. Many CQA forums such as Quora, Stackoverflow, Yahoo!Answer, StackExchange exist…

Machine Learning · Computer Science 2023-09-15 Nafis Sajid , Md Rashidul Hasan , Muhammad Ibrahim

Question Routing in Community-based Question Answering websites aims at recommending newly posted questions to potential users who are most likely to provide "accepted answers". Most of the existing approaches predict users' expertise based…

Social and Information Networks · Computer Science 2022-07-06 Vaibhav Krishna , Vaiva Vasiliauskaite , Nino Antulov-Fantulin

Expert finding has been well-studied in community question answering (QA) systems in various domains. However, none of these studies addresses expert finding in the legal domain, where the goal is for citizens to find lawyers based on their…

Information Retrieval · Computer Science 2022-04-21 Arian Askari , Suzan Verberne , Gabriella Pasi

Community Question Answering (CQA) websites have become valuable knowledge repositories where individuals exchange information by asking and answering questions. With an ever-increasing number of questions and high migration of users in and…

Information Retrieval · Computer Science 2022-08-05 Vaibhav Krishna , Nino Antulov-Fantulin

Finding experts is essential in Community Question Answering (CQA) platforms as it enables the effective routing of questions to potential users who can provide relevant answers. The key is to personalized learning expert representations…

Information Retrieval · Computer Science 2024-09-04 Qiyao Peng , Hongyan Xu , Yinghui Wang , Hongtao Liu , Cuiying Huo , Wenjun Wang

Knowledge acquisition and exchange are generally crucial yet costly for both businesses and individuals, especially when the knowledge concerns various areas. Question Answering Communities offer an opportunity for sharing knowledge at a…

Information Retrieval · Computer Science 2018-08-08 Chaoran Huang , Lina Yao , Xianzhi Wang , Boualem Benatallah , Shuai Zhang , Manqing Dong

In the community question answering (CQA) system, the answer selection task aims to identify the best answer for a specific question, and thus is playing a key role in enhancing the service quality through recommending appropriate answers…

Artificial Intelligence · Computer Science 2019-12-18 Fengshi Jing , Qingpeng Zhang

The recent explosion of question answering (QA) datasets and models has increased the interest in the generalization of models across multiple domains and formats by either training on multiple datasets or by combining multiple models.…

Computation and Language · Computer Science 2023-02-08 Haritz Puerto , Gözde Gül Şahin , Iryna Gurevych

A fundamental ability of humans is to utilize commonsense knowledge in language understanding and question answering. In recent years, many knowledge-enhanced Commonsense Question Answering (CQA) approaches have been proposed. However, it…

Computation and Language · Computer Science 2021-01-06 Ning Bian , Xianpei Han , Bo Chen , Le Sun

In this paper, we present a framework for Question Difficulty and Expertise Estimation (QDEE) in Community Question Answering sites (CQAs) such as Yahoo! Answers and Stack Overflow, which tackles a fundamental challenge in crowdsourcing:…

Social and Information Networks · Computer Science 2018-04-24 Jiankai Sun , Sobhan Moosavi , Rajiv Ramnath , Srinivasan Parthasarathy

Question categorization and expert retrieval methods have been crucial for information organization and accessibility in community question & answering (CQA) platforms. Research in this area, however, has dealt with only the text modality.…

Computation and Language · Computer Science 2019-05-28 Avikalp Srivastava , Hsin Wen Liu , Sumio Fujita

Community Question Answering (CQA) platforms contain plenty of CQA texts (i.e., questions and answers corresponding to the question) where named entities appear ubiquitously. In this paper, we define a new task of CQA entity linking (CQAEL)…

Computation and Language · Computer Science 2022-05-25 Yuhan Li , Wei Shen , Jianbo Gao , Yadong Wang

In online question-and-answer (QA) websites like Quora, one central issue is to find (invite) users who are able to provide answers to a given question and at the same time would be unlikely to say "no" to the invitation. The challenge is…

Artificial Intelligence · Computer Science 2018-05-09 Yujie Qian , Jie Tang , Kan Wu

Community Question Answering (CQA) has gained increasing popularity in many domains. Mortgage is a complex and dynamic industry, and a flexible and efficient CQA platform can potentially enhance the quality of service for mortgage officers…

Information Retrieval · Computer Science 2022-03-15 Amir Reza Rahmani , Linwei Li , Brian Vanover , Colin Bertrand , Shourabh Rawat

Community question answering (CQA) gains increasing popularity in both academy and industry recently. However, the redundancy and lengthiness issues of crowdsourced answers limit the performance of answer selection and lead to reading…

Computation and Language · Computer Science 2019-11-25 Yang Deng , Wai Lam , Yuexiang Xie , Daoyuan Chen , Yaliang Li , Min Yang , Ying Shen

Collaborative Question Answering (CQA) frameworks for knowledge graphs aim at integrating existing question answering (QA) components for implementing sequences of QA tasks (i.e. QA pipelines). The research community has paid substantial…

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