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The goal of building dialogue agents that can converse with humans naturally has been a long-standing dream of researchers since the early days of artificial intelligence. The well-known Turing Test proposed to judge the ultimate validity…

Artificial Intelligence · Computer Science 2022-12-13 Tom Young

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling…

Computation and Language · Computer Science 2023-05-10 Yang Deng , Wenqiang Lei , Wai Lam , Tat-Seng Chua

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

A Dialogue System is a system which interacts with human in natural language. At present many universities are developing the dialogue system in their regional language. This paper will discuss about dialogue system, its components,…

Computation and Language · Computer Science 2013-06-19 Suket Arora , Kamaljeet Batra , Sarabjit Singh

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

The proliferation of automated conversational systems such as chatbots, spoken-dialogue systems, and smart speakers, has significantly impacted modern digital life. However, these systems are primarily designed to provide answers to…

Human-Computer Interaction · Computer Science 2023-04-05 Shih-Hong Huang , Chieh-Yang Huang , Ya-Fang Lin , Ting-Hao 'Kenneth' Huang

AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…

Artificial Intelligence · Computer Science 2023-10-06 Pei-Yu Chen , Myrthe L. Tielman , Dirk K. J. Heylen , Catholijn M. Jonker , M. Birna van Riemsdijk

Identifying the topic (domain) of each user's utterance in open-domain conversational systems is a crucial step for all subsequent language understanding and response tasks. In particular, for complex domains, an utterance is often routed…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Harshita Sahijwani , Jason Ingyu Choi , Eugene Agichtein

Smart speakers collect voice commands, which can be used to infer sensitive information about users. Given the potential for privacy harms, there is a need for greater transparency and control over the data collected, used, and shared by…

The applications of conversational agents for scientific disciplines (as expert domains) are understudied due to the lack of dialogue data to train such agents. While most data collection frameworks, such as Amazon Mechanical Turk, foster…

Computation and Language · Computer Science 2022-10-14 Federico Ruggeri , Mohsen Mesgar , Iryna Gurevych

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

One of the hardest problems in the area of Natural Language Processing and Artificial Intelligence is automatically generating language that is coherent and understandable to humans. Teaching machines how to converse as humans do falls…

Computation and Language · Computer Science 2019-06-04 Sashank Santhanam , Samira Shaikh

We study open domain dialogue generation with dialogue acts designed to explain how people engage in social chat. To imitate human behavior, we propose managing the flow of human-machine interactions with the dialogue acts as policies. The…

Computation and Language · Computer Science 2018-07-23 Can Xu , Wei Wu , Yu Wu

In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use the concept of full-duplex in telecommunication to…

Computation and Language · Computer Science 2022-06-15 Ting-En Lin , Yuchuan Wu , Fei Huang , Luo Si , Jian Sun , Yongbin Li

In this report, we describe the vision, challenges, and scientific contributions of the Task Wizard team, TWIZ, in the Alexa Prize TaskBot Challenge 2022. Our vision, is to build TWIZ bot as an helpful, multimodal, knowledgeable, and…

Computation and Language · Computer Science 2024-01-23 Rafael Ferreira , Diogo Tavares , Diogo Silva , Rodrigo Valério , João Bordalo , Inês Simões , Vasco Ramos , David Semedo , João Magalhães

LLM-driven dialog systems are used in a diverse set of applications, ranging from healthcare to customer service. However, given their generalization capability, it is difficult to ensure that these chatbots stay within the boundaries of…

Computation and Language · Computer Science 2024-08-06 Stuti Agrawal , Nishi Uppuluri , Pranav Pillai , Revanth Gangi Reddy , Zoey Li , Gokhan Tur , Dilek Hakkani-Tur , Heng Ji

Recent advances in pre-trained language models have significantly improved neural response generation. However, existing methods usually view the dialogue context as a linear sequence of tokens and learn to generate the next word through…

Computation and Language · Computer Science 2021-12-14 Xiaodong Gu , Kang Min Yoo , Jung-Woo Ha

ECHO (Evaluation of Chat, Human behavior, and Outcomes) is an open research platform designed to support reproducible, mixed-method studies of human interaction with both conversational AI systems and Web search engines. It enables…

Human-Computer Interaction · Computer Science 2026-02-12 Jiqun Liu , Nischal Dinesh , Ran Yu

The number of robots deployed in our daily surroundings is ever-increasing. Even in the industrial set-up, the use of coworker robots is increasing rapidly. These cohabitant robots perform various tasks as instructed by co-located human…

Robotics · Computer Science 2020-09-01 Pradip Pramanick , Chayan Sarkar , Indrajit Bhattacharya

Dialogue technologies such as Amazon's Alexa have the potential to transform the healthcare industry. However, current systems are not yet naturally interactive: they are often turn-based, have naive end-of-turn detection and completely…

Computation and Language · Computer Science 2020-10-01 Angus Addlesee , Arash Eshghi , Ioannis Konstas
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