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With the advances in deep learning, tremendous progress has been made with chit-chat dialogue systems and task-oriented dialogue systems. However, these two systems are often tackled separately in current methods. To achieve more natural…

Computation and Language · Computer Science 2021-10-18 Xinyan Zhao , Bin He , Yasheng Wang , Yitong Li , Fei Mi , Yajiao Liu , Xin Jiang , Qun Liu , Huanhuan Chen

The task-oriented spoken dialogue system (SDS) aims to assist a human user in accomplishing a specific task (e.g., hotel booking). The dialogue management is a core part of SDS. There are two main missions in dialogue management: dialogue…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Xiaoyuan Liu , Kai Yu

Designing task-oriented dialogue systems is a challenging research topic, since it needs not only to generate utterances fulfilling user requests but also to guarantee the comprehensibility. Many previous works trained end-to-end (E2E)…

Computation and Language · Computer Science 2021-02-22 Jianhong Wang , Yuan Zhang , Tae-Kyun Kim , Yunjie Gu

Traditional end-to-end task-oriented dialogue systems have been built with a modularized design. However, such design often causes misalignment between the agent response and external knowledge, due to inadequate representation of…

Computation and Language · Computer Science 2023-05-24 Qingyang Wu , Deema Alnuhait , Derek Chen , Zhou Yu

Large language models (LLMs) are powerful dialogue agents, but specializing them towards fulfilling a specific function can be challenging. Instructing tuning, i.e. tuning models on instruction and sample responses generated by humans…

Computation and Language · Computer Science 2024-01-11 Dennis Ulmer , Elman Mansimov , Kaixiang Lin , Justin Sun , Xibin Gao , Yi Zhang

Task-oriented dialogues often require agents to enact complex, multi-step procedures in order to meet user requests. While large language models have found success automating these dialogues in constrained environments, their widespread…

Computation and Language · Computer Science 2023-06-08 Julia White , Arushi Raghuvanshi , Yada Pruksachatkun

Collective human knowledge has clearly benefited from the fact that innovations by individuals are taught to others through communication. Similar to human social groups, agents in distributed learning systems would likely benefit from…

We present a novel negotiation model that allows an agent to learn how to negotiate during concurrent bilateral negotiations in unknown and dynamic e-markets. The agent uses an actor-critic architecture with model-free reinforcement…

Multiagent Systems · Computer Science 2020-02-04 Pallavi Bagga , Nicola Paoletti , Bedour Alrayes , Kostas Stathis

End-to-end spoken dialogue models have garnered significant attention because they offer a higher potential ceiling in expressiveness and perceptual ability than cascaded systems. However, the intelligence and expressiveness of current…

Artificial Intelligence · Computer Science 2026-04-17 Yifu Chen , Shengpeng Ji , Qian Chen , Tianle Liang , Yangzhuo Li , Ziqing Wang , Wen Wang , Jingyu Lu , Haoxiao Wang , Xueyi Pu , Fan Zhuo , Zhou Zhao

Training dialog policies for speech-based virtual assistants requires a plethora of conversational data. The data collection phase is often expensive and time consuming due to human involvement. To address this issue, a common solution is…

Computation and Language · Computer Science 2019-11-11 Maryam Fazel-Zarandi , Longshaokan Wang , Aditya Tiwari , Spyros Matsoukas

The training of task-oriented dialogue systems is often confronted with the lack of annotated data. In contrast to previous work which augments training data through expensive crowd-sourcing efforts, we propose four different automatic…

Computation and Language · Computer Science 2019-12-06 Jun Quan , Deyi Xiong

Recently, neural network based dialogue systems have become ubiquitous in our increasingly digitalized society. However, due to their inherent opaqueness, some recently raised concerns about using neural models are starting to be taken…

Computation and Language · Computer Science 2020-05-28 Haochen Liu , Zhiwei Wang , Tyler Derr , Jiliang Tang

Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

Reactions such as gestures, facial expressions, and vocalizations are an abundant, naturally occurring channel of information that humans provide during interactions. A robot or other agent could leverage an understanding of such implicit…

Human-Computer Interaction · Computer Science 2020-12-08 Yuchen Cui , Qiping Zhang , Alessandro Allievi , Peter Stone , Scott Niekum , W. Bradley Knox

Multi-agent reinforcement learning is a promising research area that extends established reinforcement learning approaches to problems formulated as multi-agent systems. Recently, a multitude of communication methods have been introduced to…

Multiagent Systems · Computer Science 2026-01-21 Christoph Wittner

Recent statistical approaches have improved the robustness and scalability of spoken dialogue systems. However, despite recent progress in domain adaptation, their reliance on in-domain data still limits their cross-domain scalability. In…

Computation and Language · Computer Science 2018-04-03 Simon Keizer , Verena Rieser

Dialog management (DM) is a crucial component in a task-oriented dialog system. Given the dialog history, DM predicts the dialog state and decides the next action that the dialog agent should take. Recently, dialog policy learning has been…

Computation and Language · Computer Science 2021-10-26 Yinpei Dai , Huihua Yu , Yixuan Jiang , Chengguang Tang , Yongbin Li , Jian Sun

Dialogue assistants are rapidly becoming an indispensable daily aid. To avoid the significant effort needed to hand-craft the required dialogue flow, the Dialogue Management (DM) module can be cast as a continuous Markov Decision Process…

In real-world scenarios, it is desirable for embodied agents to have the ability to leverage human language to gain explicit or implicit knowledge for learning tasks. Despite recent progress, most previous approaches adopt simple low-level…

Computation and Language · Computer Science 2024-11-01 Jiajun Xi , Yinong He , Jianing Yang , Yinpei Dai , Joyce Chai

Language understanding is a key component in a spoken dialogue system. In this paper, we investigate how the language understanding module influences the dialogue system performance by conducting a series of systematic experiments on a…

Computation and Language · Computer Science 2017-03-22 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz
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