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For the task of conversation emotion recognition, recent works focus on speaker relationship modeling but ignore the role of utterance's emotional tendency.In this paper, we propose a new expression paradigm of sentence-level emotion…

Computation and Language · Computer Science 2021-12-23 Zaijing Li , Fengxiao Tang , Tieyu Sun , Yusen Zhu , Ming Zhao

We propose a method that can leverage unlabeled data to learn a matching model for response selection in retrieval-based chatbots. The method employs a sequence-to-sequence architecture (Seq2Seq) model as a weak annotator to judge the…

Computation and Language · Computer Science 2018-05-11 Yu Wu , Wei Wu , Zhoujun Li , Ming Zhou

This paper describes the systems submitted by team6 for ChatEval, the DSTC 11 Track 4 competition. We present three different approaches to predicting turn-level qualities of chatbot responses based on large language models (LLMs). We…

Computation and Language · Computer Science 2023-08-15 Ondřej Plátek , Vojtěch Hudeček , Patricia Schmidtová , Mateusz Lango , Ondřej Dušek

Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven analytics in requirements engineering. However, existing…

Software Engineering · Computer Science 2025-07-11 Martin Obaidi , Marc Herrmann , Jil Klünder , Kurt Schneider

We apply sequence-to-sequence model to mitigate the impact of speech recognition errors on open domain end-to-end dialog generation. We cast the task as a domain adaptation problem where ASR transcriptions and original text are in two…

Computation and Language · Computer Science 2017-12-05 Pin-Jung Chen , I-Hung Hsu , Yi-Yao Huang , Hung-Yi Lee

In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic…

Computation and Language · Computer Science 2023-08-16 Xuewen Yao , Miriam Mikhelson , S. Craig Watkins , Eunsol Choi , Edison Thomaz , Kaya de Barbaro

Automatic evaluation of open-domain dialogue response generation is very challenging because there are many appropriate responses for a given context. Existing evaluation models merely compare the generated response with the ground truth…

Computation and Language · Computer Science 2020-06-15 JinYeong Bak , Alice Oh

This paper presents a novel system that enables intelligent robots to exhibit realistic body gestures while communicating with humans. The proposed system consists of a listening model and a speaking model used in corresponding…

Computer Vision and Pattern Recognition · Computer Science 2019-11-18 Minjie Hua , Fuyuan Shi , Yibing Nan , Kai Wang , Hao Chen , Shiguo Lian

Human interactions and human-computer interactions are strongly influenced by style as well as content. Adding a persona to a chatbot makes it more human-like and contributes to a better and more engaging user experience. In this work, we…

Computation and Language · Computer Science 2017-08-03 Grishma Jena , Mansi Vashisht , Abheek Basu , Lyle Ungar , João Sedoc

Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…

Human-Computer Interaction · Computer Science 2024-12-05 Alejandro Cuevas , Jennifer V. Scurrell , Eva M. Brown , Jason Entenmann , Madeleine I. G. Daepp

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

End-to-end spoken dialogue models such as GPT-4o-audio have recently garnered significant attention in the speech domain. However, the evaluation of spoken dialogue models' conversational performance has largely been overlooked. This is…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-24 Shengpeng Ji , Tianle Liang , Yangzhuo Li , Jialong Zuo , Minghui Fang , Jinzheng He , Yifu Chen , Zhengqing Liu , Ziyue Jiang , Xize Cheng , Siqi Zheng , Jin Xu , Junyang Lin , Zhou Zhao

Apart from the coherence and fluency of responses, an empathetic chatbot emphasizes more on people's feelings. By considering altruistic behaviors between human interaction, empathetic chatbots enable people to get a better interactive and…

Computation and Language · Computer Science 2021-10-11 Jiun-Hao Jhan , Chao-Peng Liu , Shyh-Kang Jeng , Hung-Yi Lee

We propose to use question answering (QA) data from Web forums to train chatbots from scratch, i.e., without dialog training data. First, we extract pairs of question and answer sentences from the typically much longer texts of questions…

Computation and Language · Computer Science 2017-10-03 Martin Boyanov , Ivan Koychev , Preslav Nakov , Alessandro Moschitti , Giovanni Da San Martino

Adaptive chatbots that mimic a user's linguistic style can build rapport and engagement, yet unconstrained mimicry risks an agent that feels unstable or sycophantic. We present a computational evaluation framework that makes the core design…

Human-Computer Interaction · Computer Science 2025-10-02 T. James Brandt

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is…

Computation and Language · Computer Science 2020-10-16 Makesh Narsimhan Sreedhar , Kun Ni , Siva Reddy

We consider incorporating topic information into the sequence-to-sequence framework to generate informative and interesting responses for chatbots. To this end, we propose a topic aware sequence-to-sequence (TA-Seq2Seq) model. The model…

Computation and Language · Computer Science 2016-09-20 Chen Xing , Wei Wu , Yu Wu , Jie Liu , Yalou Huang , Ming Zhou , Wei-Ying Ma

In this work, we propose a method for neural dialogue response generation that allows not only generating semantically reasonable responses according to the dialogue history, but also explicitly controlling the sentiment of the response via…

Computation and Language · Computer Science 2019-01-23 Xiang Kong , Bohan Li , Graham Neubig , Eduard Hovy , Yiming Yang