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Predictive Business Process Monitoring is becoming an essential aid for organizations, providing online operational support of their processes. This paper tackles the fundamental problem of equipping predictive business process monitoring…

Machine Learning · Computer Science 2020-09-18 Riccardo Galanti , Bernat Coma-Puig , Massimiliano de Leoni , Josep Carmona , Nicolò Navarin

Predictive business process monitoring methods exploit historical process execution logs to generate predictions about running instances (called cases) of a business process, such as the prediction of the outcome, next activity or remaining…

Artificial Intelligence · Computer Science 2018-05-14 Ilya Verenich , Marlon Dumas , Marcello La Rosa , Fabrizio Maggi , Irene Teinemaa

Process mining has gained traction over the past decade and an impressive body of research has resulted in the introduction of a variety of process mining approaches measuring process performance. Having this set of techniques available,…

Performance · Computer Science 2018-04-12 Fredrik Milani , Fabrizio M. Maggi

Prescriptive Process Monitoring systems recommend, during the execution of a business process, interventions that, if followed, prevent a negative outcome of the process. Such interventions have to be reliable, that is, they have to…

Artificial Intelligence · Computer Science 2023-08-22 Ivan Donadello , Chiara Di Francescomarino , Fabrizio Maria Maggi , Francesco Ricci , Aladdin Shikhizada

Business process deviance refers to the phenomenon whereby a subset of the executions of a business process deviate, in a negative or positive way, with respect to {their} expected or desirable outcomes. Deviant executions of a business…

Artificial Intelligence · Computer Science 2021-11-25 Giacomo Bergami , Chiara Di Francescomarino , Chiara Ghidini , Fabrizio Maria Maggi , Joonas Puura

The ability to know in advance the trend of running process instances, with respect to different features, such as the expected completion time, would allow business managers to timely counteract to undesired situations, in order to prevent…

Artificial Intelligence · Computer Science 2016-02-25 Mirko Polato , Alessandro Sperduti , Andrea Burattin , Massimiliano de Leoni

Predictive business process monitoring aims at providing predictions about running instances by analyzing logs of completed cases in a business process. Recently, a lot of research focuses on increasing productivity and efficiency in a…

Artificial Intelligence · Computer Science 2021-09-23 Gyunam Park , Minseok Song

Several decision points exist in business processes (e.g., whether a purchase order needs a manager's approval or not), and different decisions are made for different process instances based on their characteristics (e.g., a purchase order…

Artificial Intelligence · Computer Science 2022-11-01 Gyunam Park , Aaron Küsters , Mara Tews , Cameron Pitsch , Jonathan Schneider , Wil M. P. van der Aalst

Business processes that involve AI-powered automation have been gaining importance and market share in recent years. These business processes combine the characteristics of classical business process management, goal-driven chatbots,…

Artificial Intelligence · Computer Science 2022-12-14 Sergey Zeltyn , Segev Shlomov , Avi Yaeli , Alon Oved

Benchmarking functionalities in current commercial process mining tools allow organizations to contextualize their process performance through high-level performance indicators, such as completion rate or throughput time. However, they do…

Software Engineering · Computer Science 2025-04-24 Luka Abb , Majid Rafiei , Timotheus Kampik , Jana-Rebecca Rehse

Logical specifications play a key role in the formal analysis of behavioural models. Automating the derivation of such specifications is particularly valuable in complex systems, where manual construction is time-consuming and error-prone.…

Software Engineering · Computer Science 2025-06-11 Radoslaw Klimek , Julia Witek

The automation and digitalization of business processes has resulted in large amounts of data captured in information systems, which can aid businesses in understanding their processes better, improve workflows, or provide operational…

Artificial Intelligence · Computer Science 2022-07-21 Timo Rohrer , Anahita Farhang Ghahfarokhi , Mohamed Behery , Gerhard Lakemeyer , Wil M. P. van der Aalst

Event prediction is the ability of anticipating future events, i.e., future real-world occurrences, and aims to support the user in deciding on actions that change future events towards a desired state. An event prediction method learns the…

Artificial Intelligence · Computer Science 2025-07-10 Janik-Vasily Benzin , Stefanie Rinderle-Ma

A characteristic of existing predictive process monitoring techniques is to first construct a predictive model based on past process executions, and then use it to predict the future of new ongoing cases, without the possibility of updating…

Artificial Intelligence · Computer Science 2023-10-26 Chiara Di Francescomarino , Chiara Ghidini , Fabrizio Maria Maggi , Williams Rizzi , Cosimo Damiano Persia

Predictive process monitoring supports operational decision-making by forecasting future states of ongoing business cases. A key task is case suffix prediction, which estimates the remaining sequence of activities for a case. Most existing…

Machine Learning · Computer Science 2026-04-23 Muhammad Awais Ali , Marlon Dumas , Fredrik Milani

Declarative process specifications define the behavior of processes by means of rules based on Linear Temporal Logic on Finite Traces (LTLf). In a mining context, these specifications are inferred from, and checked on, multi-sets of runs…

Artificial Intelligence · Computer Science 2026-02-19 Alessio Cecconi , Luca Barbaro , Claudio Di Ciccio , Arik Senderovich

Prescriptive process monitoring methods seek to improve the performance of a process by selectively triggering interventions at runtime (e.g., offering a discount to a customer) to increase the probability of a desired case outcome (e.g., a…

Machine Learning · Computer Science 2022-12-08 Mahmoud Shoush , Marlon Dumas

Process mining methods allow analysts to use logs of historical executions of business processes in order to gain knowledge about the actual behavior of these processes. One of the most widely studied process mining operations is automated…

Software Engineering · Computer Science 2018-06-11 Fabrizio Maria Maggi , Andrea Marrella , Fredrik Milani , Allar Soo , Silva Kasela

Data-driven analysis of business processes has a long tradition in research. However, recently the term of process mining is mostly used when referring to data-driven process analysis. As a consequence, awareness for the many facets of…

Software Engineering · Computer Science 2025-12-25 Matthias Stierle , Karsten Kraume , Martin Matzner

Predictive process monitoring is a family of techniques to analyze events produced during the execution of a business process in order to predict the future state or the final outcome of running process instances. Existing techniques in…