Related papers: Towards Learning Transferable Conversational Skill…
Existing dialog systems are all monolingual, where features shared among different languages are rarely explored. In this paper, we introduce a novel multilingual dialogue system. Specifically, we augment the sequence to sequence framework…
To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…
Supervised deep learning-based approaches have been applied to task-oriented dialog and have proven to be effective for limited domain and language applications when a sufficient number of training examples are available. In practice, these…
Emotion recognition from speech is one of the key steps towards emotional intelligence in advanced human-machine interaction. Identifying emotions in human speech requires learning features that are robust and discriminative across diverse…
Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…
Task-oriented dialogue systems are designed to achieve specific goals while conversing with humans. In practice, they may have to handle simultaneously several domains and tasks. The dialogue manager must therefore be able to take into…
Transfer learning is an exciting area of Natural Language Processing that has the potential to both improve model performance and increase data efficiency. This study explores the effects of varying quantities of target task training data…
How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…
Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…
Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training data required to train these architectures aggregates many…
Large, general purpose language models have demonstrated impressive performance across many different conversational domains. While multi-domain language models achieve low overall perplexity, their outputs are not guaranteed to stay within…
Dialog policy determines the next-step actions for agents and hence is central to a dialogue system. However, when migrated to novel domains with little data, a policy model can fail to adapt due to insufficient interactions with the new…
Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…
Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…
An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…
Large language models exhibit strong multilingual capabilities despite limited exposure to non-English data. Prior studies show that English-centric large language models map multilingual content into English-aligned representations at…
Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…
Task oriented dialogue systems rely heavily on specialized dialogue state tracking (DST) modules for dynamically predicting user intent throughout the conversation. State-of-the-art DST models are typically trained in a supervised manner…
Large multilingual language models typically share their parameters across all languages, which enables cross-lingual task transfer, but learning can also be hindered when training updates from different languages are in conflict. In this…
Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as…