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Existing dialog systems are all monolingual, where features shared among different languages are rarely explored. In this paper, we introduce a novel multilingual dialogue system. Specifically, we augment the sequence to sequence framework…

Computation and Language · Computer Science 2019-10-08 Chen Chen , Lisong Qiu , Zhenxin Fu , Dongyan Zhao , Junfei Liu , Rui Yan

To train a statistical spoken dialogue system (SDS) it is essential that an accurate method for measuring task success is available. To date training has relied on presenting a task to either simulated or paid users and inferring the…

Machine Learning · Computer Science 2015-08-17 Pei-Hao Su , David Vandyke , Milica Gasic , Dongho Kim , Nikola Mrksic , Tsung-Hsien Wen , Steve Young

Supervised deep learning-based approaches have been applied to task-oriented dialog and have proven to be effective for limited domain and language applications when a sufficient number of training examples are available. In practice, these…

Computation and Language · Computer Science 2022-07-20 Oralie Cattan , Christophe Servan , Sophie Rosset

Emotion recognition from speech is one of the key steps towards emotional intelligence in advanced human-machine interaction. Identifying emotions in human speech requires learning features that are robust and discriminative across diverse…

Audio and Speech Processing · Electrical Eng. & Systems 2019-12-30 Alison Marczewski , Adriano Veloso , Nívio Ziviani

Most prior work in dialogue modeling has been on written conversations mostly because of existing data sets. However, written dialogues are not sufficient to fully capture the nature of spoken conversations as well as the potential speech…

Computation and Language · Computer Science 2021-09-29 Seokhwan Kim , Yang Liu , Di Jin , Alexandros Papangelis , Karthik Gopalakrishnan , Behnam Hedayatnia , Dilek Hakkani-Tur

Task-oriented dialogue systems are designed to achieve specific goals while conversing with humans. In practice, they may have to handle simultaneously several domains and tasks. The dialogue manager must therefore be able to take into…

Computation and Language · Computer Science 2022-10-12 Thibault Cordier , Tanguy Urvoy , Fabrice Lefèvre , Lina M. Rojas-Barahona

Transfer learning is an exciting area of Natural Language Processing that has the potential to both improve model performance and increase data efficiency. This study explores the effects of varying quantities of target task training data…

Computation and Language · Computer Science 2022-10-24 Josiah Ross , Luke Yoffe , Alon Albalak , William Yang Wang

How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…

Computation and Language · Computer Science 2022-08-17 Ryuichi Takanobu , Hao Zhou , Yankai Lin , Peng Li , Jie Zhou , Minlie Huang

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-06-05 Vladimir Ilievski

Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training data required to train these architectures aggregates many…

Computation and Language · Computer Science 2020-09-24 Eric Michael Smith , Diana Gonzalez-Rico , Emily Dinan , Y-Lan Boureau

Large, general purpose language models have demonstrated impressive performance across many different conversational domains. While multi-domain language models achieve low overall perplexity, their outputs are not guaranteed to stay within…

Computation and Language · Computer Science 2023-12-11 Anmol Kabra , Ethan R. Elenberg

Dialog policy determines the next-step actions for agents and hence is central to a dialogue system. However, when migrated to novel domains with little data, a policy model can fail to adapt due to insufficient interactions with the new…

Computation and Language · Computer Science 2020-06-05 Yumo Xu , Chenguang Zhu , Baolin Peng , Michael Zeng

Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…

Computation and Language · Computer Science 2021-01-01 Yi-Chia Wang , Alexandros Papangelis , Runze Wang , Zhaleh Feizollahi , Gokhan Tur , Robert Kraut

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

Large language models exhibit strong multilingual capabilities despite limited exposure to non-English data. Prior studies show that English-centric large language models map multilingual content into English-aligned representations at…

Computation and Language · Computer Science 2026-01-30 Chengzhi Zhong , Fei Cheng , Qianying Liu , Yugo Murawaki , Chenhui Chu , Sadao Kurohashi

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

Task oriented dialogue systems rely heavily on specialized dialogue state tracking (DST) modules for dynamically predicting user intent throughout the conversation. State-of-the-art DST models are typically trained in a supervised manner…

Large multilingual language models typically share their parameters across all languages, which enables cross-lingual task transfer, but learning can also be hindered when training updates from different languages are in conflict. In this…

Computation and Language · Computer Science 2022-11-02 Rochelle Choenni , Dan Garrette , Ekaterina Shutova

Recent open-domain dialogue models have brought numerous breakthroughs. However, building a chat system is not scalable since it often requires a considerable volume of human-human dialogue data, especially when enforcing features such as…

Computation and Language · Computer Science 2022-05-03 Sanghwan Bae , Donghyun Kwak , Sungdong Kim , Donghoon Ham , Soyoung Kang , Sang-Woo Lee , Woomyoung Park