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The goal of our research is to automatically retrieve the satisfaction and the frustration in real-life call-center conversations. This study focuses an industrial application in which the customer satisfaction is continuously tracked down…

Audio and Speech Processing · Electrical Eng. & Systems 2023-10-10 Manon Macary , Marie Tahon , Yannick Estève , Daniel Luzzati

Speech emotion recognition is a challenging task for three main reasons: 1) human emotion is abstract, which means it is hard to distinguish; 2) in general, human emotion can only be detected in some specific moments during a long…

Sound · Computer Science 2019-05-03 Yuanyuan Zhang , Jun Du , Zirui Wang , Jianshu Zhang

Speech Emotion Recognition (SER) presents a significant yet persistent challenge in human-computer interaction. While deep learning has advanced spoken language processing, achieving high performance on limited datasets remains a critical…

Audio and Speech Processing · Electrical Eng. & Systems 2025-09-03 Tai Vu

Speech Emotion Recognition (SER) task has known significant improvements over the last years with the advent of Deep Neural Networks (DNNs). However, even the most successful methods are still rather failing when adaptation to specific…

Audio and Speech Processing · Electrical Eng. & Systems 2021-04-16 Clément Le Moine , Nicolas Obin , Axel Roebel

Studies on emotion recognition (ER) show that combining lexical and acoustic information results in more robust and accurate models. The majority of the studies focus on settings where both modalities are available in training and…

Computation and Language · Computer Science 2019-06-26 Gustavo Aguilar , Viktor Rozgić , Weiran Wang , Chao Wang

Due to the complex nature of human emotions and the diversity of emotion representation methods in humans, emotion recognition is a challenging field. In this research, three input modalities, namely text, audio (speech), and video, are…

Artificial Intelligence · Computer Science 2024-02-13 Minoo Shayaninasab , Bagher Babaali

In this work, we tackle a problem of speech emotion classification. One of the issues in the area of affective computation is that the amount of annotated data is very limited. On the other hand, the number of ways that the same emotion can…

Computation and Language · Computer Science 2018-04-02 Egor Lakomkin , Cornelius Weber , Stefan Wermter

There are two paradigms of emotion representation, categorical labeling and dimensional description in continuous space. Therefore, the emotion recognition task can be treated as a classification or regression. The main aim of this study is…

Sound · Computer Science 2022-10-17 Meysam Shamsi , Marie Tahon

Large speech models-derived features have recently shown increased performance over signal-based features across multiple downstream tasks, even when the networks are not finetuned towards the target task. In this paper we show the results…

Audio and Speech Processing · Electrical Eng. & Systems 2023-11-02 Adrian Bogdan Stânea , Vlad Striletchi , Cosmin Striletchi , Adriana Stan

Emotions widely affect human decision-making. This fact is taken into account by affective computing with the goal of tailoring decision support to the emotional states of individuals. However, the accurate recognition of emotions within…

Computation and Language · Computer Science 2018-11-14 Bernhard Kratzwald , Suzana Ilic , Mathias Kraus , Stefan Feuerriegel , Helmut Prendinger

Previous work on emotion recognition demonstrated a synergistic effect of combining several modalities such as auditory, visual, and transcribed text to estimate the affective state of a speaker. Among these, the linguistic modality is…

Computation and Language · Computer Science 2019-03-01 Egor Lakomkin , Mohammad Ali Zamani , Cornelius Weber , Sven Magg , Stefan Wermter

Emotions play a central role in human communication, shaping trust, engagement, and social interaction. As artificial intelligence systems powered by large language models become increasingly integrated into everyday life, enabling them to…

Audio and Speech Processing · Electrical Eng. & Systems 2026-03-11 Soumya Dutta

Emotion recognition datasets are relatively small, making the use of the more sophisticated deep learning approaches challenging. In this work, we propose a transfer learning method for speech emotion recognition where features extracted…

Sound · Computer Science 2021-04-09 Leonardo Pepino , Pablo Riera , Luciana Ferrer

This paper presents a transfer learning method in speech emotion recognition based on a Time-Delay Neural Network (TDNN) architecture. A major challenge in the current speech-based emotion detection research is data scarcity. The proposed…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-18 Sitong Zhou , Homayoon Beigi

Automatic emotion recognition is one of the central concerns of the Human-Computer Interaction field as it can bridge the gap between humans and machines. Current works train deep learning models on low-level data representations to solve…

Audio and Speech Processing · Electrical Eng. & Systems 2021-11-22 Mariana Rodrigues Makiuchi , Kuniaki Uto , Koichi Shinoda

The process of identifying human emotion and affective states from speech is known as speech emotion recognition (SER). This is based on the observation that tone and pitch in the voice frequently convey underlying emotion. Speech…

Sound · Computer Science 2024-06-18 Nishargo Nigar

In this paper we explore audiovisual emotion recognition under noisy acoustic conditions with a focus on speech features. We attempt to answer the following research questions: (i) How does speech emotion recognition perform on noisy data?…

Sound · Computer Science 2021-03-03 Michael Neumann , Ngoc Thang Vu

In this paper the task of emotion recognition from speech is considered. Proposed approach uses deep recurrent neural network trained on a sequence of acoustic features calculated over small speech intervals. At the same time special…

Computation and Language · Computer Science 2018-07-06 Vladimir Chernykh , Pavel Prikhodko

Affective computing is a field of study that focuses on developing systems and technologies that can understand, interpret, and respond to human emotions. Speech Emotion Recognition (SER), in particular, has got a lot of attention from…

Computation and Language · Computer Science 2023-12-20 Varun Sharma

Emotion plays a fundamental role in human interaction, and therefore systems capable of identifying emotions in speech are crucial in the context of human-computer interaction. Speech emotion recognition (SER) is a challenging problem,…

Audio and Speech Processing · Electrical Eng. & Systems 2025-06-03 Lucas Ueda , João Lima , Leonardo Marques , Paula Costa