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Understanding customer sentiments is of paramount importance in marketing strategies today. Not only will it give companies an insight as to how customers perceive their products and/or services, but it will also give them an idea on how to…

Computation and Language · Computer Science 2020-06-17 Abien Fred Agarap

We present a neural network for predicting purchasing intent in an Ecommerce setting. Our main contribution is to address the significant investment in feature engineering that is usually associated with state-of-the-art methods such as…

Machine Learning · Computer Science 2018-07-24 Humphrey Sheil , Omer Rana , Ronan Reilly

Result relevance scoring is critical to e-commerce search user experience. Traditional information retrieval methods focus on keyword matching and hand-crafted or counting-based numeric features, with limited understanding of item semantic…

Information Retrieval · Computer Science 2021-04-27 Yunjiang Jiang , Yue Shang , Rui Li , Wen-Yun Yang , Guoyu Tang , Chaoyi Ma , Yun Xiao , Eric Zhao

Understanding product attributes plays an important role in improving online shopping experience for customers and serves as an integral part for constructing a product knowledge graph. Most existing methods focus on attribute extraction…

Computer Vision and Pattern Recognition · Computer Science 2021-06-10 Rongmei Lin , Xiang He , Jie Feng , Nasser Zalmout , Yan Liang , Li Xiong , Xin Luna Dong

Background. Previous state-of-the-art systems on Drug Name Recognition (DNR) and Clinical Concept Extraction (CCE) have focused on a combination of text "feature engineering" and conventional machine learning algorithms such as conditional…

Computation and Language · Computer Science 2018-06-26 Inigo Jauregi Unanue , Ehsan Zare Borzeshi , Massimo Piccardi

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan

A key attribute that drives the unprecedented success of modern Recurrent Neural Networks (RNNs) on learning tasks which involve sequential data, is their ability to model intricate long-term temporal dependencies. However, a well…

Machine Learning · Computer Science 2018-06-07 Yoav Levine , Or Sharir , Alon Ziv , Amnon Shashua

Result relevance prediction is an essential task of e-commerce search engines to boost the utility of search engines and ensure smooth user experience. The last few years eyewitnessed a flurry of research on the use of Transformer-style…

Information Retrieval · Computer Science 2021-01-14 Ziyang Liu , Zhaomeng Cheng , Yunjiang Jiang , Yue Shang , Wei Xiong , Sulong Xu , Bo Long , Di Jin

Customer segmentation has long been a productive field in banking. However, with new approaches to traditional problems come new opportunities. Fine-grained customer segments are notoriously elusive and one method of obtaining them is…

Artificial Intelligence · Computer Science 2022-01-31 Charl Maree , Christian W. Omlin

Extracting structured information from unstructured data is one of the key challenges in modern information retrieval applications, including e-commerce. Here, we demonstrate how recent advances in machine learning, combined with a recently…

Information Retrieval · Computer Science 2023-02-24 Alexander Flick , Sebastian Jäger , Ivana Trajanovska , Felix Biessmann

Speech enhancement has benefited from the success of deep learning in terms of intelligibility and perceptual quality. Conventional time-frequency (TF) domain methods focus on predicting TF-masks or speech spectrum, via a naive convolution…

Audio and Speech Processing · Electrical Eng. & Systems 2020-09-24 Yanxin Hu , Yun Liu , Shubo Lv , Mengtao Xing , Shimin Zhang , Yihui Fu , Jian Wu , Bihong Zhang , Lei Xie

Deep Recurrent Neural Network (RNN) has gained popularity in many sequence classification tasks. Beyond predicting a correct class for each data instance, data scientists also want to understand what differentiating factors in the data have…

Machine Learning · Computer Science 2019-01-18 Chuan Wang , Takeshi Onishi , Keiichi Nemoto , Kwan-Liu Ma

E-commerce search engines often rely solely on product titles as input for ranking models with latency constraints. However, this approach can result in suboptimal relevance predictions, as product titles often lack sufficient detail to…

Information Retrieval · Computer Science 2025-08-13 Nitin Yadav , Changsung Kang , Hongwei Shang , Ming Sun

A key attribute that drives the unprecedented success of modern Recurrent Neural Networks (RNNs) on learning tasks which involve sequential data, is their ability to model intricate long-term temporal dependencies. However, a well…

Machine Learning · Computer Science 2020-03-24 Alon Ziv

Encouraged by the success of deep learning in a variety of domains, we investigate the suitability and effectiveness of Recurrent Neural Networks (RNNs) in a domain where deep learning has not yet been used; namely detecting confusion from…

Computer Vision and Pattern Recognition · Computer Science 2019-06-27 Shane D. Sims , Vanessa Putnam , Cristina Conati

Nowadays, neural networks play an important role in the task of relation classification. By designing different neural architectures, researchers have improved the performance to a large extent in comparison with traditional methods.…

Computation and Language · Computer Science 2016-10-14 Yan Xu , Ran Jia , Lili Mou , Ge Li , Yunchuan Chen , Yangyang Lu , Zhi Jin

The booming online e-commerce platforms demand highly accurate approaches to segment queries that carry the product requirements of consumers. Recent works have shown that the supervised methods, especially those based on deep learning, are…

Artificial Intelligence · Computer Science 2020-11-10 Zhao Li , Donghui Ding , Pengcheng Zou , Yu Gong , Xi Chen , Ji Zhang , Jianliang Gao , Youxi Wu , Yucong Duan

Understanding customer attitudes has become a critical component of decision-making due to the growing influence of social media and e-commerce. Text-based opinions are the most structured, hence playing an important role in sentiment…

Computation and Language · Computer Science 2025-11-20 Adel Hidri , Suleiman Ali Alsaif , Muteeb Alahmari , Eman AlShehri , Minyar Sassi Hidri

The demand for large-scale trademark retrieval (TR) systems has significantly increased to combat the rise in international trademark infringement. Unfortunately, the ranking accuracy of current approaches using either hand-crafted or…

Computer Vision and Pattern Recognition · Computer Science 2019-12-16 Osman Tursun , Simon Denman , Sabesan Sivapalan , Sridha Sridharan , Clinton Fookes , Sandra Mau

With the rapid growth in fashion e-commerce and customer-friendly product return policies, the cost to handle returned products has become a significant challenge. E-tailers incur huge losses in terms of reverse logistics costs, liquidation…

Machine Learning · Computer Science 2019-07-01 Sajan Kedia , Manchit Madan , Sumit Borar
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