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Social robots are expected to be a human labor support technology, and one application of them is an advertising medium in public spaces. When social robots provide information, such as recommended shops, adaptive communication according to…
Effort estimation is a crucial activity in agile software development, where teams collaboratively review, discuss, and estimate the effort required to complete user stories in a product backlog. Current practices in agile effort estimation…
Employing voice-based emotion recognition function in artificial intelligence (AI) product will improve the user experience. Most of researches that have been done only focus on the speech collected under controlled conditions. The…
Understanding complex user behaviour under various conditions, scenarios and journeys can be fundamental to the improvement of the user-experience for a given system. Predictive models of user reactions, responses -- and in particular,…
Software development relies heavily on text-based communication, making sentiment analysis a valuable tool for understanding team dynamics and supporting trustworthy AI-driven analytics in requirements engineering. However, existing…
Affective computing plays a key role in human-computer interactions, entertainment, teaching, safe driving, and multimedia integration. Major breakthroughs have been made recently in the areas of affective computing (i.e., emotion…
Software systems now complement an incredibly vast number of human activities, and much effort has been deployed to make them quasi-autonomous with the build-up of increasingly performant self-adaptive capabilities, so that the burden of…
Developing robots that can assist humans efficiently, safely, and adaptively is crucial for real-world applications such as healthcare. While previous work often assumes a centralized system for co-optimizing human-robot interactions, we…
Human computer interaction is shifting from screen-based systems to multimodal interfaces where artificial intelligence powered systems increasingly interpret user intent through speech, gesture, and gaze. Yet users rarely understand how…
Intelligent information systems that contain emergent elements often encounter trust problems because results do not get sufficiently explained and the procedure itself can not be fully retraced. This is caused by a control flow depending…
While embodied agents have made significant progress in performing complex physical tasks, real-world applications demand more than pure task execution. The agents must collaborate with unfamiliar agents and human users, whose goals are…
Mobile health (mHealth) systems help researchers monitor and care for patients in real-world settings. Studies utilizing mHealth applications use Ecological Momentary Assessment (EMAs), passive sensing, and contextual features to develop…
Current evaluation paradigms for emotional support conversations tend to reward generic empathetic responses, yet they fail to assess whether the support is genuinely personalized to users' unique psychological profiles and contextual…
Artificial companion agents are defined as hardware or software entities designed to provide companionship to a person. The senior population are facing a special demand for companionship. Artificial companion agents have been demonstrated…
Evaluation of intelligent assistants in large-scale and online settings remains an open challenge. User behavior-based online evaluation metrics have demonstrated great effectiveness for monitoring large-scale web search and recommender…
Emotions are one of the important components of the human being, thus they are a valuable part of daily activities such as interaction with people, decision making and learning. For this reason, it is important to detect, recognize and…
When used in requirements processes and tools, personas have the potential to identify vulnerabilities resulting from misalignment between user expectations and system goals. Typically, however, this potential is unfulfilled as personas and…
The performance of a task-completion dialogue agent usually affects the user experience: when the conversation system yields an unreasonable response, users may feel dissatisfied. Besides, early termination often occurs in disappointing…
In todays rapidly evolving technological landscape, the success of tools and systems relies heavily on their ability to meet the needs and expectations of users. User-centered design approaches, with a focus on human factors, have gained…
This book provides a comprehensive exploration of affective computing and human-computer interaction technologies. It begins with the historical development and basic concepts of human-computer interaction, delving into the technical…