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Personalized dialogue systems have advanced considerably with the integration of user-specific personas into large language models (LLMs). However, while LLMs can effectively generate personalized responses, the influence of persona…

Computation and Language · Computer Science 2025-06-03 Yonghyun Jun , Hwanhee Lee

A recent research trend has emerged to identify developers' emotions, by applying sentiment analysis to the content of communication traces left in collaborative development environments. Trying to overcome the limitations posed by using…

Software Engineering · Computer Science 2018-03-20 Nicole Novielli , Daniela Girardi , Filippo Lanubile

With the advent and proliferation of online developer forums as informal documentation, developers often share their opinions about the APIs they use. Thus, opinions of others often shape the developer's perception and decisions related to…

Software Engineering · Computer Science 2021-02-18 Gias Uddin , Olga Baysal , Latifa Guerrouj , Foutse Khomh

Social aspects of software projects become increasingly important for research and practice. Different approaches analyze the sentiment of a development team, ranging from simply asking the team to so-called sentiment analysis on text-based…

Software Engineering · Computer Science 2022-07-19 Marc Herrmann , Martin Obaidi , Larissa Chazette , Jil Klünder

The sustainability of open source software (OSS) projects hinges on contributor retention. Interpersonal challenges can inhibit a feeling of welcomeness among contributors, particularly from underrepresented groups, which impacts their…

Software Engineering · Computer Science 2024-11-05 Bianca Trinkenreich , Zixuan Feng , Rudrajit Choudhuri , Marco Gerosa , Anita Sarma , Igor Steinmacher

Social media platforms increasingly employ proactive moderation techniques, such as detecting and curbing toxic and uncivil comments, to prevent the spread of harmful content. Despite these efforts, such approaches are often criticized for…

Human-Computer Interaction · Computer Science 2025-07-30 Xiaotian Su , Naim Zierau , Soomin Kim , April Yi Wang , Thiemo Wambsganss

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform…

Software Engineering · Computer Science 2016-01-27 Daniel Graziotin

Security issue reports are the primary means of informing development teams of security risks in projects, but little is known about current practices. We aim to understand the characteristics of these reports in open-source projects and…

Cryptography and Security · Computer Science 2021-12-21 Noah Bühlmann , Mohammad Ghafari

Background: By creating ecosystems around platforms of Open Source Software (OSS) and Open Data (OD), and adopting open collaborative development practices, platform providers may exploit open innovation benefits. However, adopting such…

Software Engineering · Computer Science 2022-08-02 Johan Linåker , Per Runeson

To foster collaboration and inclusivity in Open Source Software (OSS) projects, it is crucial to understand and detect patterns of toxic language that may drive contributors away, especially those from underrepresented communities. Although…

Software Engineering · Computer Science 2023-07-31 Ramtin Ehsani , Rezvaneh Rezapour , Preetha Chatterjee

Software developers are social creatures: they communicate, collaborate, and promote their work in a variety of channels. Twitter, GitHub, Stack Overflow, and other platforms offer developers opportunities to network and exchange ideas.…

Software Engineering · Computer Science 2021-05-18 Maria Papoutsoglou , Johannes Wachs , Georgia M. Kapitsaki

Question-and-answer platforms such as Stack Overflow are an important way for software developers to share and retrieve knowledge. However, reusing poorly understood code can lead to serious problems, such as bugs or security…

Software Engineering · Computer Science 2025-09-16 Kathrin Figl , Maria Kirchner , Sebastian Baltes , Michael Felderer

Social media systems rely on user feedback and rating mechanisms for personalization, ranking, and content filtering. However, when users evaluate content contributed by fellow users (e.g., by liking a post or voting on a comment), these…

Social and Information Networks · Computer Science 2014-05-08 Justin Cheng , Cristian Danescu-Niculescu-Mizil , Jure Leskovec

As conversational agents become increasingly common in behaviour change interventions, understanding optimal feedback delivery mechanisms becomes increasingly important. However, choosing a style that both lessens psychological reactance…

Human-Computer Interaction · Computer Science 2026-04-15 Samuel Rhys Cox , Joel Wester , Niels van Berkel

Software developers are increasingly using machine learning APIs to implement 'intelligent' features. Studies show that incorporating machine learning into an application increases technical debt, creates data dependencies, and introduces…

Software Engineering · Computer Science 2020-05-28 Maheswaree K Curumsing , Alex Cummaudo , Ulrike Maria Graetsch , Scott Barnett , Rajesh Vasa

We study the relationship between the sentiment levels of Twitter users and the evolving network structure that the users created by @-mentioning each other. We use a large dataset of tweets to which we apply three sentiment scoring…

Social and Information Networks · Computer Science 2016-04-13 Nathaniel Charlton , Colin Singleton , Danica Vukadinović Greetham

Knowledge sharing plays a crucial role throughout all software application development activities. When programmers learn and share through media like Stack overflow, GitHub, Meetups, videos, discussion forums, wikis, and blogs, every…

Software Engineering · Computer Science 2020-10-22 Maryam Arab , Thomas D LaToza , Amy J Ko

In-game team communication in online multiplayer games has shown the potential to foster efficient collaboration and positive social interactions. Yet players often associate communication within ad hoc teams with frustration and wariness.…

Human-Computer Interaction · Computer Science 2025-02-26 Juhoon Lee , Seoyoung Kim , Yeon Su Park , Juho Kim , Jeong-woo Jang , Joseph Seering

Sentiment analysis is an essential technique for investigating the emotional climate within developer teams, contributing to both team productivity and project success. Existing sentiment analysis tools in software engineering primarily…

Software Engineering · Computer Science 2025-07-11 Martin Obaidi , Marc Herrmann , Elisa Schmid , Raymond Ochsner , Kurt Schneider , Jil Klünder

Recent research provides evidence that effective communication in collaborative software development has significant impact on the software development lifecycle. Although related qualitative and quantitative studies point out textual…

Software Engineering · Computer Science 2018-03-07 Vasiliki Efstathiou , Diomidis Spinellis
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