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One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

For decades now, it has been claimed that a way to improve software developers' productivity is to focus on people. Indeed, while human factors have been recognized in Software Engineering research, few empirical investigations have…

Software Engineering · Computer Science 2013-06-10 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

There exists a large number of research works analyzing questions and answers on the popular Stack Overflow website. However, other sub-sites of the Stack Exchange platform are studied rarely. In this paper, we analyze the questions and…

Software Engineering · Computer Science 2023-06-21 Matúš Sulír , Marcel Regeci

Even though considerable attention has been given to the polarity of words (positive and negative) and the creation of large polarity lexicons, research in emotion analysis has had to rely on limited and small emotion lexicons. In this…

Computation and Language · Computer Science 2013-08-30 Saif M. Mohammad , Peter D. Turney

For more than 30 years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people and to provide incentives to make developers satisfied and happy. This claim has rarely been…

Software Engineering · Computer Science 2015-05-06 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

We introduce PerSenT, a dataset of crowd-sourced annotations of the sentiment expressed by the authors towards the main entities in news articles. The dataset also includes paragraph-level sentiment annotations to provide more fine-grained…

Computation and Language · Computer Science 2023-01-18 Mohaddeseh Bastan , Mahnaz Koupaee , Youngseo Son , Richard Sicoli , Niranjan Balasubramanian

Refactorings are transformations to improve the code design without changing overall functionality and observable behavior. During the refactoring process of smelly test code, practitioners may struggle to identify refactoring candidates…

Software Engineering · Computer Science 2023-05-08 Luana Martins , Denivan Campos , Railana Santana , Joselito Mota Junior , Heitor Costa , Ivan Machado

We propose leveraging cognitive science research on emotions and communication to improve language models for emotion analysis. First, we present the main emotion theories in psychology and cognitive science. Then, we introduce the main…

Computation and Language · Computer Science 2024-08-27 Constant Bonard , Gustave Cortal

Online social media users react to content in them based on context. Emotions or mood play a significant part of these reactions, which has filled these platforms with opinionated content. Different approaches and applications to make…

Computation and Language · Computer Science 2018-05-18 Po Chen Kuo , Fernando H. Calderon Alvarado , Yi-Shin Chen

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

A key aspect of word of mouth marketing are emotions. Emotions in texts help propagating messages in conventional advertising. In word of mouth scenarios, emotions help to engage consumers and incite to propagate the message further. While…

Social and Information Networks · Computer Science 2014-09-17 Ronald Hochreiter , Christoph Waldhauser

With the advent and proliferation of online developer forums as informal documentation, developers often share their opinions about the APIs they use. Thus, opinions of others often shape the developer's perception and decisions related to…

Software Engineering · Computer Science 2021-02-18 Gias Uddin , Olga Baysal , Latifa Guerrouj , Foutse Khomh

Platforms such as Stack Overflow are available for software practitioners to solicit solutions to their challenges and knowledge needs. The practices therein have in recent times however triggered quality related concerns. This is a…

Software Engineering · Computer Science 2020-10-26 Sarah Meldrum , Sherlock A. Licorish , Bastin Tony Roy Savarimuthu

Emotion annotation is inherently subjective and cognitively demanding, producing signals that reflect diverse perceptions across annotators rather than a single ground truth. In continuous affect prediction, this variability is typically…

Machine Learning · Computer Science 2026-04-09 Kosmas Pinitas , Ilias Maglogiannis

Open-source software (OSS) developers often struggle to understand and respond to user context, while existing tools, such as issue trackers (for handling bugs, requests, and feedback), largely focus on technical discussion. Although…

Human-Computer Interaction · Computer Science 2026-04-28 Boniface Bahati Tadjuidje , Jin L. C. Guo , Jinghui Cheng

Although human evaluation remains the gold standard for open-domain dialogue evaluation, the growing popularity of automated evaluation using Large Language Models (LLMs) has also extended to dialogue. However, most frameworks leverage…

Computation and Language · Computer Science 2024-10-07 John Mendonça , Isabel Trancoso , Alon Lavie

Emotion-Cause analysis has attracted the attention of researchers in recent years. However, most existing datasets are limited in size and number of emotion categories. They often focus on extracting parts of the document that contain the…

Computation and Language · Computer Science 2024-08-09 Mia Huong Nguyen , Yasith Samaradivakara , Prasanth Sasikumar , Chitralekha Gupta , Suranga Nanayakkara

Speech emotion recognition (SER), particularly for naturally expressed emotions, remains a challenging computational task. Key challenges include the inherent subjectivity in emotion annotation and the imbalanced distribution of emotion…

Sound · Computer Science 2025-06-03 Tiantian Feng , Thanathai Lertpetchpun , Dani Byrd , Shrikanth Narayanan

Stack Overflow has been heavily used by software developers as a popular way to seek programming-related information from peers via the internet. The Stack Overflow community recommends users to provide the related code snippet when they…

Software Engineering · Computer Science 2021-07-06 Zhipeng Gao , Xin Xia , John Grundy , David Lo , Yuan-Fang Li

The summary presented in this paper highlights the results obtained in a four-years project aiming at analyzing the development process of software artifacts from two points of view: Effectiveness and Affectiveness. The first attribute is…

Software Engineering · Computer Science 2017-03-07 Giuseppe Destefanis , Marco Ortu , Steve Counsell , Michele Marchesi , Roberto Tonelli