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Although many software development projects have moved their developer discussion forums to generic platforms such as Stack Overflow, Eclipse has been steadfast in hosting their self-supported community forums. While recent studies show…

Physiological signals hold immense potential for ubiquitous emotion monitoring, presenting numerous applications in emotion recognition. However, harnessing this potential is hindered by significant challenges, particularly in the…

Human-Computer Interaction · Computer Science 2025-03-30 Pragya Singh , Ritvik Budhiraja , Pankaj Jalote , Mohan Kumar , Pushpendra Singh

Energy consumption of software applications has emerged as a critical concern for developers to contemplate in their daily development processes. Previous studies have surveyed a limited number of developers to understand their viewpoints…

Software Engineering · Computer Science 2025-11-18 Bihui Jin , Heng Li , Pengyu Nie , Ying Zou

Software workplaces are increasingly recognized as key spaces for professional development, where developers encounter various challenges in their roles, which they often discuss in online forums. This paper analyzes 47,368 posts on the…

Software Engineering · Computer Science 2024-11-12 Natasha Grech , Md Farhad Hossain , Omar Alam

Developers experience a wide range of emotions during programming tasks, which may have an impact on job performance. In this paper, we present an empirical study aimed at (i) investigating the link between emotion and progress, (ii)…

Software Engineering · Computer Science 2021-05-07 Daniela Girardi , Nicole Novielli , Davide Fucci , Filippo Lanubile

Sentiment analysis is often a crowdsourcing task prone to subjective labels given by many annotators. It is not yet fully understood how the annotation bias of each annotator can be modeled correctly with state-of-the-art methods. However,…

Opinion mining plays a vital role in analysing user feedback and extracting insights from textual data. While most research focuses on sentiment polarity (e.g., positive, negative, neutral), fine-grained emotion classification in app…

Information Retrieval · Computer Science 2025-11-20 Quim Motger , Marc Oriol , Max Tiessler , Xavier Franch , Jordi Marco

Sentiment analysis, a popular technique for opinion mining, has been used by the software engineering research community for tasks such as assessing app reviews, developer emotions in issue trackers and developer opinions on APIs. Past…

Computation and Language · Computer Science 2018-12-27 Achyudh Ram , Meiyappan Nagappan

User satisfaction is closely related to enterprises, as it not only directly reflects users' subjective evaluation of service quality or products, but also affects customer loyalty and long-term business revenue. Monitoring and…

Computation and Language · Computer Science 2026-03-05 Jing Bian , Haoxiang Su , Liting Jiang , Di Wu , Ruiyu Fang , Xiaomeng Huang , Yanbing Li , Shuangyong Song , Hao Huang

People come to social media to satisfy a variety of needs, such as being informed, entertained and inspired, or connected to their friends and community. Hence, to design a ranking function that gives useful and personalized post…

Social and Information Networks · Computer Science 2022-06-27 Jane Dwivedi-Yu , Yi-Chia Wang , Lijing Qin , Cristian Canton-Ferrer , Alon Y. Halevy

Background: Using sentiment analysis to study software developers' behavior comes with challenges such as the presence of a large amount of technical discussion unlikely to express any positive or negative sentiment. However, emoticons…

Software Engineering · Computer Science 2018-10-10 Maëlick Claes , Mika Mäntylä , Umar Farooq

Interactive sentiment analysis is an emerging, yet challenging, subtask of the sentiment analysis problem. It aims to discover the affective state and sentimental change of each person in a conversation. Existing sentiment analysis…

Information Retrieval · Computer Science 2020-05-20 Yazhou Zhang , Lingling Song , Dawei Song , Peng Guo , Junwei Zhang , Peng Zhang

Utilizing pre-existing software artifacts, such as libraries and Application Programming Interfaces (APIs), is crucial for software development efficiency. However, the abundance of artifacts that provide similar functionality can lead to…

Software Engineering · Computer Science 2023-04-12 Kisub Kim , Ferdian Thung , Ting Zhang , Ivana Clairine Irsan , Ratnadira Widyasari , Zhou Yang , David Lo

Human annotators frequently disagree on emotion labels, yet most evaluations of Large Language Model (LLM) emotion annotation collapse these judgments into a single gold standard, discarding the distributional information that disagreement…

Computation and Language · Computer Science 2026-05-04 Keito Inoshita , Xiaokang Zhou , Akira Kawai , Katsutoshi Yada

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

A growing number of software-intensive systems are being accused of violating or ignoring human values (e.g., privacy, inclusion, and social responsibility), and this poses great difficulties to individuals and society. Such violations…

Software Engineering · Computer Science 2022-03-22 Sara Krishtul , Mojtaba Shahin , Humphrey O. Obie , Hourieh Khalajzadeh , Fan Gai , Ali Rezaei Nasab , John Grundy

The amount of opinionated data on the internet is rapidly increasing. More and more people are sharing their ideas and opinions in reviews, discussion forums, microblogs and general social media. As opinions are central in all human…

Computation and Language · Computer Science 2022-06-15 Andreas Kilde Lien , Lars Martin Randem , Hans Petter Fauchald Taralrud , Maryam Edalati

I present a tool which tells the quality of document or its usefulness based on annotations. Annotation may include comments, notes, observation, highlights, underline, explanation, question or help etc. comments are used for evaluative…

Information Retrieval · Computer Science 2011-11-08 Archana Shukla

Software practitioners discuss problems at work with peers, in-person and online. These discussions can be technical (e.g., how to fix a bug?) and social (e.g., how to assign work fairly?). While there is a growing body of knowledge…

Software Engineering · Computer Science 2024-08-05 Emeralda Sesari , Federica Sarro , Ayushi Rastogi

Sentiment analysis is one of the fastest growing research areas in computer science, making it challenging to keep track of all the activities in the area. We present a computer-assisted literature review, where we utilize both text mining…

Computation and Language · Computer Science 2017-11-22 Mika Viking Mäntylä , Daniel Graziotin , Miikka Kuutila