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Session length is a very important aspect in determining a user's satisfaction with a media streaming service. Being able to predict how long a session will last can be of great use for various downstream tasks, such as recommendations and…
Customer churn prediction is a valuable task in many industries. In telecommunications it presents great challenges, given the high dimensionality of the data, and how difficult it is to identify underlying frustration signatures, which may…
We examine the properties of all HTTP requests generated by a thousand undergraduates over a span of two months. Preserving user identity in the data set allows us to discover novel properties of Web traffic that directly affect models of…
User response prediction, which models the user preference w.r.t. the presented items, plays a key role in online services. With two-decade rapid development, nowadays the cumulated user behavior sequences on mature Internet service…
User engagement is crucial to the long-term success of a mobile app. Several metrics, such as dwell time, have been used for measuring user engagement. However, how to effectively predict user engagement in the context of mobile apps is…
Session-based recommendation aims at predicting the next item given a sequence of previous items consumed in the session, e.g., on e-commerce or multimedia streaming services. Specifically, session data exhibits some unique characteristics,…
The Session-Based Recommendation System aims to predict the user's next click based on their previous session sequence. The current studies generally learn user preferences according to the transitions of items in the user's session…
We explore a novel problem in streaming submodular maximization, inspired by the dynamics of news-recommendation platforms. We consider a setting where users can visit a news website at any time, and upon each visit, the website must…
The behavior of users of music streaming services is investigated from the point of view of the temporal dimension of individual songs; specifically, the main object of the analysis is the point in time within a song at which users stop…
Recommender systems have played a critical role in diverse digital services such as e-commerce, streaming media, social networks, etc. If we know what a user's intent is in a given session (e.g. do they want to watch short videos or a movie…
User churn is an important issue in online services that threatens the health and profitability of services. Most of the previous works on churn prediction convert the problem into a binary classification task where the users are labeled as…
Most of the existing recommender systems assume that user's visiting history can be constantly recorded. However, in recent online services, the user identification may be usually unknown and only limited online user behaviors can be used.…
Getting deeper insights into the online browsing behavior of Web users has been a major research topic since the advent of the WWW. It provides useful information to optimize website design, Web browser design, search engines offerings, and…
The significance of estimating video watch time has been highlighted by the rising importance of (short) video recommendation, which has become a core product of mainstream social media platforms. Modeling video watch time, however, has…
Streaming video models should respond the moment an event unfolds, not after the moment has passed. Yet existing online VideoQA benchmarks remain largely retrospective. They pause the video at fixed timestamps, pose questions about current…
Recommender systems are widely used for suggesting books, education materials, and products to users by exploring their behaviors. In reality, users' preferences often change over time, leading to studies on time-dependent recommender…
News consumption behavior is shaped by the coupling between temporal dynamics and content selection. This study proposes a multi-scale temporal-content framework and validates it on two large real-world news datasets, MIND and Adressa.…
Caching has recently attracted a lot of attention in the wireless communications community, as a means to cope with the increasing number of users consuming web content from mobile devices. Caching offers an opportunity for a win-win…
Modern web-based platforms show ranked lists of recommendations to users, attempting to maximise user satisfaction or business metrics. Typically, the goal of such systems boils down to maximising the exposure probability for items that are…
Session-Based Recommenders (SBRs) aim to predict users' next preferences regard to their previous interactions in sessions while there is no historical information about them. Modern SBRs utilize deep neural networks to map users' current…