Related papers: Learning to Match
Two-sided marketplaces such as eBay, Etsy and Taobao have two distinct groups of customers: buyers who use the platform to seek the most relevant and interesting item to purchase and sellers who view the same platform as a tool to reach out…
Online platforms, such as Airbnb, hotels.com, Amazon, Uber and Lyft, can control and optimize many aspects of product search to improve the efficiency of marketplaces. Here we focus on a common model, called the discriminatory control…
Algorithmic decision-support systems, i.e., recommender systems, are popular digital tools that help tourists decide which places and attractions to explore. However, algorithms often unintentionally direct tourist streams in a way that…
Nowadays, people start to use online reservation systems to plan their vacations since they have vast amount of choices available. Selecting when and where to go from this large-scale options is getting harder. In addition, sometimes…
Ranking systems form the basis for online search engines and recommendation services. They process large collections of items, for instance web pages or e-commerce products, and present the user with a small ordered selection. The goal of a…
Recent years have witnessed the rise of many successful e-commerce marketplace platforms like the Amazon marketplace, AirBnB, Uber/Lyft, and Upwork, where a central platform mediates economic transactions between buyers and sellers.…
In this paper, we consider a mobility system of travelers and providers, and propose a "mobility game" to study when a traveler is matched to a provider. Each traveler seeks to travel using the services of only one provider, who manages one…
Matching algorithms have demonstrated great success in several practical applications, but they often require centralized coordination and plentiful information. In many modern online marketplaces, agents must independently seek out and…
One of the first things to do while planning a trip is to book a good place to stay. Booking a hotel online can be an overwhelming task with thousands of hotels to choose from, for every destination. Motivated by the importance of these…
In online marketplaces like Airbnb, users frequently engage in comparison shopping before making purchase decisions. Despite the prevalence of this behavior, a significant disconnect persists between mainstream e-commerce search engines and…
Suggestion mining is increasingly becoming an important task along with sentiment analysis. In today's cyberspace world, people not only express their sentiments and dispositions towards some entities or services, but they also spend…
One of the long-standing questions in search systems is the role of diversity in results. From a product perspective, showing diverse results provides the user with more choice and should lead to an improved experience. However, this…
In online marketplaces, search ranking's objective is not only to purchase or conversion (primary objective), but to also the purchase outcomes(secondary objectives), e.g. order cancellation(or return), review rating, customer service…
The application to search ranking is one of the biggest machine learning success stories at Airbnb. Much of the initial gains were driven by a gradient boosted decision tree model. The gains, however, plateaued over time. This paper…
Information and communications technologies have enabled the rise of the phenomenon named sharing economy, which represents activities between people, coordinated by online platforms, to obtain, provide, or share access to goods and…
Voice assistants provide users a new way of interacting with digital products, allowing them to retrieve information and complete tasks with an increased sense of control and flexibility. Such products are comprised of several machine…
Evaluation plays a crucial role in the development of ranking algorithms on search and recommender systems. It enables online platforms to create user-friendly features that drive commercial success in a steady and effective manner. The…
Based on the success of recommender systems in e-commerce, there is growing interest in their use in matching markets (e.g., labor). While this holds potential for improving market fluidity and fairness, we show in this paper that naively…
In the year 2019, the Recommender Systems Challenge deals with a real-world task from the area of e-tourism for the first time, namely the recommendation of hotels in booking sessions. In this context, this article aims at identifying and…
Predicting booking probability and value at the traveler level plays a central role in computational advertising for massive two-sided vacation rental marketplaces. These marketplaces host millions of travelers with long shopping cycles,…