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Twitter, a microblogging service, is todays most popular platform for communication in the form of short text messages, called Tweets. Users use Twitter to publish their content either for expressing concerns on information news or views on…
Opinion polls have been the bridge between public opinion and politicians in elections. However, developing surveys to disclose people's feedback with respect to economic issues is limited, expensive, and time-consuming. In recent years,…
Twitter is recognized as a crucial platform for the dissemination and gathering of Cyber Threat Intelligence (CTI). Its capability to provide real-time, actionable intelligence makes it an indispensable tool for detecting security events,…
The design of new products and services starts with the identification of needs of potential customers or users. Many existing methods like observations, surveys, and experiments draw upon specific efforts to elicit unsatisfied needs from…
Social media platforms provide active communication channels during mass convergence and emergency events such as disasters caused by natural hazards. As a result, first responders, decision makers, and the public can use this information…
Numerous methods and pipelines have recently emerged for the automatic extraction of knowledge graphs from documents such as scientific publications and patents. However, adapting these methods to incorporate alternative text sources like…
The ability to accurately predict cyber-attacks would enable organizations to mitigate their growing threat and avert the financial losses and disruptions they cause. But how predictable are cyber-attacks? Researchers have attempted to…
Breaking news and first-hand reports often trend on social media platforms before traditional news outlets cover them. The real-time analysis of posts on such platforms can reveal valuable and timely insights for journalists, politicians,…
Social media generates an enormous amount of data on a daily basis but it is very challenging to effectively utilize the data without annotating or labeling it according to the target application. We investigate the problem of localized…
In large-scale emergencies social media has become a key source of information for public awareness, government authorities and relief agencies. However, the sheer volume of data and the low signal-to- noise ratio limit the effectiveness…
We collect and analyse messages exchanged in Twitter using two of the platform's publicly available APIs (the search and stream specifications). We assess the differences between the two samples, and compare the networks of communication…
The increasing use of social networks generates enormous amounts of data that can be used for many types of analysis. Some of these data have temporal and geographical information, which can be used for comprehensive examination. In this…
In theory, a major advantage to the big data approach in studying online communities is that it should be possible to collect a representative random sample from a broadly defined population. However, in practice, data collection processes…
Catastrophic events create uncertain situations for humanitarian organizations locating and providing aid to affected people. Many people turn to social media during disasters for requesting help and/or providing relief to others. However,…
Social media have the potential to provide timely information about emergency situations and sudden events. However, finding relevant information among millions of posts being posted every day can be difficult, and developing a data…
The importance of social media is again exposed in the recent tragedy of the 2023 Turkey and Syria earthquake. Many victims who were trapped under the rubble called for help by posting messages in Twitter. We present an interactive tool to…
Online ideology detection is crucial for downstream tasks, like countering ideologically motivated violent extremism and modeling opinion dynamics. However, two significant issues arise in practitioners' deployment. Firstly, gold-standard…
Extreme weather events driven by climate change, such as wildfires, floods, and heatwaves, prompt significant public reactions on social media platforms. Analyzing the sentiment expressed in these online discussions can offer valuable…
Most recent semantic frame parsing systems for spoken language understanding (SLU) are designed based on recurrent neural networks. These systems display decent performance on benchmark SLU datasets such as ATIS or SNIPS, which contain…
Twitter is one of the most popular microblogging services in the world. The great amount of information within Twitter makes it an important information channel for people to learn and share news. Twitter hashtag is an popular feature that…