Related papers: A Quantitative Approach in Heuristic Evaluation of…
In this paper, we address the problem of evaluating whether results served by an e-commerce search engine for a query are good or not. This is a critical question in evaluating any e-commerce search engine. While this question is…
In this paper, we present our work towards comparing on-line and off-line evaluation metrics in the context of small e-commerce recommender systems. Recommending on small e-commerce enterprises is rather challenging due to the lower volume…
The Web 2.0 paradigm has radically changed the way businesses are run all around the world. Moreover, e-Commerce has overcome in daily shopping activities. For management teams, the assessment, evaluation, and forecasting of online incomes…
Heuristic evaluation is a widely used method in Human-Computer Interaction (HCI) to inspect interfaces and identify issues based on heuristics. Recently, Large Language Models (LLMs), such as GPT-4o, have been applied in HCI to assist in…
A success factor for modern companies in the age of Digital Marketing is to understand how customers think and behave based on their online shopping patterns. While the conventional method of gathering consumer insights through…
This paper presents a tertiary review of software quality measurement research. To conduct this review, we examined an initial dataset of 7,811 articles and found 75 relevant and high-quality secondary analyses of software quality research.…
Tech companies (e.g., Google or Facebook) often use randomized online experiments and/or A/B testing primarily based on the average treatment effects to compare their new product with an old one. However, it is also critically important to…
In e-commerce, high consideration search missions typically require careful and elaborate decision making, and involve a substantial research investment from customers. We consider the task of identifying High Consideration (HC) queries.…
E-Commerce (EC) websites provide a large amount of useful information that exceed human cognitive processing ability. In order to help customers in comparing alternatives when buying a product, previous studies designed opinion…
Usability evaluations are essential for ensuring that modern interfaces meet user needs, yet traditional heuristic evaluations by human experts can be time-consuming and subjective, especially early in development. This paper investigates…
With the global increase in online services, there is a paradigm shift from service quality to e-service quality. In order to sustain this strategic change, there is need to measure and evaluate the quality of e-services. Consequently, the…
Experimental testing is vital in the optimization of web applications, and as such A/B testing has been widely adopted as a methodology for determining optimal content for many web applications. While some testing platforms provide…
Web Warehouse is a read only repository maintained on the web to effectively handle the relevant data. Web warehouse is a system comprised of various subsystems and process. It supports the organizations in decision making. Quality of data…
For many companies, competitiveness in e-commerce requires a successful presence on the web. Web sites are used to establish the company's image, to promote and sell goods and to provide customer support. The success of a web site affects…
As the uni-cultural studies of website usability have matured, the paucity of cross-cultural studies of usability become increasingly apparent. Moving toward these cross-cultural studies will require the development of a new tool to assess…
Contemporary ways of doing business are heavily dependent on the e-Commerce/e-Business paradigm. The highest priority of an e-Commerce Web site's management is to assure pertinent Quality-of-Service (QoS) levels of their Web services…
Websites have become increasingly important in people's lives, fulfilling a wide range of needs across various domains such as shopping, education, news, and booking. Among the most heavily used website categories are online shopping…
Online Controlled Experiments (OCEs) are the gold standard in evaluating the effectiveness of changes to websites. An important type of OCE evaluates different personalization strategies, which present challenges in low test power and lack…
The evaluation of web pages against a query is the pivot around which the Information Retrieval domain revolves around. The context sensitive, semantic evaluation of web pages is a non-trivial problem which needs to be addressed…
It is shown that personalization of web content can be advantageously viewed as a form of partial evaluation --- a technique well known in the programming languages community. The basic idea is to model a recommendation space as a program,…