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The rise of the social media sites, such as blogs, wikis, Digg and Flickr among others, underscores the transformation of the Web to a participatory medium in which users are collaboratively creating, evaluating and distributing…
Professional-grade software applications are powerful but complicated$-$expert users can achieve impressive results, but novices often struggle to complete even basic tasks. Photo editing is a prime example: after loading a photo, the user…
One of the virtues of peer review is that it provides a self-regulating selection mechanism for scientific work, papers and projects. Peer review as a selection mechanism is hard to evaluate in terms of its efficiency. Serious efforts to…
Predicting the popularity of content is important for both the host and users of social media sites. The challenge of this problem comes from the inequality of the popularity of con- tent. Existing methods for popularity prediction are…
Wiki articles are created and maintained by a crowd of editors, producing a continuous stream of reviews. Reviews can take the form of additions, reverts, or both. This crowdsourcing model is exposed to manipulation since neither reviews…
Textual content is often the output of a collaborative writing process: We start with an initial draft, ask for suggestions, and repeatedly make changes. Agnostic of this process, today's language models are trained to generate only the…
Controversial posts are those that split the preferences of a community, receiving both significant positive and significant negative feedback. Our inclusion of the word "community" here is deliberate: what is controversial to some…
Information spread in social media depends on a number of factors, including how the site displays information, how users navigate it to find items of interest, users' tastes, and the `virality' of information, i.e., its propensity to be…
Wikipedia serves as a key infrastructure for public access to scientific knowledge, but it faces challenges in maintaining the credibility of cited sources--especially when scientific papers are retracted. This paper investigates how…
This paper focuses on the recommendation of events in the Social Web, and addresses the problem of finding if, and to which extent, certain features, which are peculiar to events, are relevant in predicting the users' interests and should…
As AI systems become more ubiquitous, securing them becomes an emerging challenge. Over the years, with the surge in online social media use and the data available for analysis, AI systems have been built to extract, represent and use this…
Effective content moderation in online communities is often a delicate balance between maintaining content quality and fostering user participation. In this paper, we introduce post guidance, a novel approach to community moderation that…
Analyzing social media trends can create a win-win situation for both creators and consumers. Creators can receive fair compensation, while consumers gain access to engaging, relevant, and personalized content. This paper proposes a new…
Online user reviews describing various products and services are now abundant on the web. While the information conveyed through review texts and ratings is easily comprehensible, there is a wealth of hidden information in them that is not…
Large language models (LLMs) are reshaping knowledge production as community members increasingly incorporate them into their contribution workflows. However, participating in knowledge communities involves more than just contributing…
How predictable is success in complex social systems? In spite of a recent profusion of prediction studies that exploit online social and information network data, this question remains unanswered, in part because it has not been adequately…
The moderation of content on online platforms is usually non-transparent. On Wikipedia, however, this discussion is carried out publicly and the editors are encouraged to use the content moderation policies as explanations for making…
Deliberation among individuals online plays a key role in shaping the opinions that drive votes, purchases, donations and other critical offline behavior. Yet, the determinants of opinion-change via persuasion in deliberation online remain…
This paper reports the results of a series of field experiments designed to investigate how peer effects operate in a real work setting. Workers were hired from an online labor market to perform an image-labeling task and, in some cases, to…
Code maintenance data sets typically consist of a before and after version of the code that contains the improvement or fix. Such data sets are important for software engineering support tools related to code maintenance, such as program…