Related papers: Conversational AI: The Science Behind the Alexa Pr…
Decades of research in artificial intelligence (AI) have produced formidable technologies that are providing immense benefit to industry, government, and society. AI systems can now translate across multiple languages, identify objects in…
Dialog evaluation is a challenging problem, especially for non task-oriented dialogs where conversational success is not well-defined. We propose to evaluate dialog quality using topic-based metrics that describe the ability of a…
Gunrock is the winner of the 2018 Amazon Alexa Prize, as evaluated by coherence and engagement from both real users and Amazon-selected expert conversationalists. We focus on understanding complex sentences and having in-depth conversations…
Systems powered by artificial intelligence are being developed to be more user-friendly by communicating with users in a progressively human-like conversational way. Chatbots, also known as dialogue systems, interactive conversational…
AI systems for software development are rapidly gaining prominence, yet significant challenges remain in ensuring their safety. To address this, Amazon launched the Trusted AI track of the Amazon Nova AI Challenge, a global competition…
Classifying the general intent of the user utterance in a conversation, also known as Dialogue Act (DA), e.g., open-ended question, statement of opinion, or request for an opinion, is a key step in Natural Language Understanding (NLU) for…
We present MILABOT: a deep reinforcement learning chatbot developed by the Montreal Institute for Learning Algorithms (MILA) for the Amazon Alexa Prize competition. MILABOT is capable of conversing with humans on popular small talk topics…
Social robots and conversational agents are being explored as supports for wellbeing, goal-setting, and everyday self-regulation. While prior work highlights their potential to motivate and guide users, much of the evidence relies on…
We present MILABOT: a deep reinforcement learning chatbot developed by the Montreal Institute for Learning Algorithms (MILA) for the Amazon Alexa Prize competition. MILABOT is capable of conversing with humans on popular small talk topics…
Social interactions and conversation skills separate the successful from the rest and the confident from the shy. For college students in particular, the ability to converse can be an outlet for the stress and anxiety experienced on a daily…
The development of sophisticated artificial intelligence (AI) conversational agents based on large language models raises important questions about the relationship between human norms, values, and practices and AI design and performance.…
Conversational AI (CAI) systems offer opportunities to scale service provision to unprecedented levels and governments and corporations are already beginning to deploy them across services. The economic argument is similar across domains:…
There has recently been an explosion of work on spoken dialogue systems, along with an increased interest in open-domain systems that engage in casual conversations on popular topics such as movies, books and music. These systems aim to…
The Animal-AI Environment is a unique game-based research platform designed to facilitate collaboration between the artificial intelligence and comparative cognition research communities. In this paper, we present the latest version of the…
Since being launched in 2014, Alexa, Amazon's versatile cloud-based voice service, is now active in over 100 million households worldwide. Alexa's user-friendly, personalized vocal experience offers customers a more natural way of…
Dialogue technologies such as Amazon's Alexa have the potential to transform the healthcare industry. However, current systems are not yet naturally interactive: they are often turn-based, have naive end-of-turn detection and completely…
We present Edina, the University of Edinburgh's social bot for the Amazon Alexa Prize competition. Edina is a conversational agent whose responses utilize data harvested from Amazon Mechanical Turk (AMT) through an innovative new technique…
The technology of Conversational AI has made significant advancements over the last eighteen months. As a consequence, conversational agents are likely to be deployed in the near future that are designed to pursue targeted influence…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
Artificial intelligence is revolutionizing formal education, fueled by innovations in learning assessment, content generation, and instructional delivery. Informal, lifelong learning settings have been the subject of less attention. We…