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We present opinion recommendation, a novel task of jointly predicting a custom review with a rating score that a certain user would give to a certain product or service, given existing reviews and rating scores to the product or service by…

Computation and Language · Computer Science 2017-02-07 Zhongqing Wang , Yue Zhang

Process mining is widely used to diagnose processes and uncover performance and compliance problems. It is also possible to see relations between different behavioral aspects, e.g., cases that deviate more at the beginning of the process…

Artificial Intelligence · Computer Science 2021-12-23 Mahnaz Sadat Qafari , Wil van der Aalst

Mining financial text documents and understanding the sentiments of individual investors, institutions and markets is an important and challenging problem in the literature. Current approaches to mine sentiments from financial texts largely…

Information Retrieval · Computer Science 2018-11-28 Srikumar Krishnamoorthy

The study of public opinion can provide us with valuable information. The analysis of sentiment on social networks, such as Twitter or Facebook, has become a powerful means of learning about the users' opinions and has a wide range of…

Computation and Language · Computer Science 2020-06-08 Nhan Cach Dang , María N. Moreno-García , Fernando De la Prieta

Web 2.0 services have enabled people to express their opinions, experience and feelings in the form of user-generated content. Sentiment analysis or opinion mining involves identifying, classifying and aggregating opinions as per their…

Information Retrieval · Computer Science 2013-09-17 Anuj Sharma , Shubhamoy Dey

Textual sentiment analysis and emotion detection consists in retrieving the sentiment or emotion carried by a text or document. This task can be useful in many domains: opinion mining, prediction, feedbacks, etc. However, building a general…

Computation and Language · Computer Science 2013-09-12 Alexandre Denis , Samuel Cruz-Lara , Nadia Bellalem

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

Aspect-based opinion mining is the task of identifying sentiment at the aspect level in opinionated text, which consists of two subtasks: aspect category extraction and sentiment polarity classification. While aspect category extraction…

Computation and Language · Computer Science 2020-03-17 Nguyen Thi Thanh Thuy , Ngo Xuan Bach , Tu Minh Phuong

Social media platforms are thriving nowadays, so a huge volume of data is produced. As it includes brief and clear statements, millions of people post their thoughts on microblogging sites every day. This paper represents and analyze the…

Social and Information Networks · Computer Science 2021-08-05 Suchandra Dutta , Dhrubasish Sarkar , Sohom Roy , Dipak K. Kole , Premananda Jana

Citation analysis is one of the most frequently used methods in research evaluation. We are seeing significant growth in citation analysis through bibliometric metadata, primarily due to the availability of citation databases such as the…

Digital Libraries · Computer Science 2020-09-01 Sehrish Iqbal , Saeed-Ul Hassan , Naif Radi Aljohani , Salem Alelyani , Raheel Nawaz , Lutz Bornmann

The development of an automatic way to extract user opinions about products, movies, and foods from online social network (OSN) interactions is among the main interests of sentiment analysis and opinion mining studies. Existing approaches…

Social and Information Networks · Computer Science 2021-05-14 Amin Mahmoudi

The study of opinions, their formation and change, is one of the defining topics addressed by social psychology, but in recent years other disciplines, like computer science and complexity, have tried to deal with this issue. Despite the…

Artificial Intelligence · Computer Science 2011-06-22 Francesca Giardini , Walter Quattrociocchi , Rosaria Conte

Sentiment analysis or opinion mining aims to determine attitudes, judgments and opinions of customers for a product or a service. This is a great system to help manufacturers or servicers know the satisfaction level of customers about their…

Computation and Language · Computer Science 2019-05-17 T. N. T. Tran , L. K. N. Nguyen , V. M. Ngo

It is time-consuming to find the best product among many similar alternatives. Comparative sentences can help to contrast one item from others in a way that highlights important features of an item that stand out. Given reviews of one or…

Computation and Language · Computer Science 2023-07-25 Jessica Echterhoff , An Yan , Julian McAuley

An interesting line of research in natural language processing (NLP) aims to incorporate linguistic typology to bridge linguistic diversity and assist the research of low-resource languages. While most works construct linguistic similarity…

Computation and Language · Computer Science 2023-05-24 Haotian Ye , Yihong Liu , Hinrich Schütze

Nowadays, there are a lot of people using social media opinions to make their decision on buying products or services. Opinion spam detection is a hard problem because fake reviews can be made by organizations as well as individuals for…

Information Retrieval · Computer Science 2018-07-31 L. H. Nguyen , N. T. H. Pham , V. M. Ngo

In this paper, we described possible directions for deeper understanding, helping bridge the gap between psychology / cognitive science and computational approaches in sentiment/opinion analysis literature. We focus on the opinion holder's…

Computation and Language · Computer Science 2015-07-08 Jiwei Li , Eduard Hovy

One of the key tasks of sentiment analysis of product reviews is to extract product aspects or features that users have expressed opinions on. In this work, we focus on using supervised sequence labeling as the base approach to performing…

Computation and Language · Computer Science 2016-12-26 Lei Shu , Bing Liu , Hu Xu , Annice Kim

Many of quality approaches are described in hundreds of textual pages. Manual processing of information consumes plenty of resources. In this report we present a text mining approach applied on CMMI, one well known and widely known quality…

Software Engineering · Computer Science 2013-11-12 Zádor Dániel Kelemen , Rob Kusters , Jos Trienekens , Katalin Balla

When faced with a large number of product reviews, it is not clear that a human can remember all of them and weight opinions representatively to write a good reference summary. We propose an automatic metric to test the prevalence of the…

Computation and Language · Computer Science 2023-07-27 Christopher Malon
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