Related papers: Find the Conversation Killers: a Predictive Study …
As the online world continues its exponential growth, interpersonal communication has come to play an increasingly central role in opinion formation and change. In order to help users better engage with each other online, we study a…
As a means of modern communication tools, online discussion forums have become an increasingly popular platform that allows asynchronous online interactions. People share thoughts and opinions through posting threads and replies, which form…
Online hate speech is an important issue that breaks the cohesiveness of online social communities and even raises public safety concerns in our societies. Motivated by this rising issue, researchers have developed many traditional machine…
Conversational systems are crucial for human-computer interaction, managing complex dialogues by identifying threads and prioritising responses. This is especially vital in multi-party conversations, where precise identification of threads…
Understanding toxicity in user conversations is undoubtedly an important problem. Addressing "covert" or implicit cases of toxicity is particularly hard and requires context. Very few previous studies have analysed the influence of…
Conventional topic models are ineffective for topic extraction from microblog messages, because the data sparseness exhibited in short messages lacking structure and contexts results in poor message-level word co-occurrence patterns. To…
Many social media platforms offer a mechanism for readers to react to comments, both positively and negatively, which in aggregate can be thought of as community endorsement. This paper addresses the problem of predicting community…
Online conversations are particularly susceptible to derailment, which can manifest itself in the form of toxic communication patterns like disrespectful comments or verbal abuse. Forecasting conversation derailment predicts signs of…
Online discussion forums are prevalent and easily accessible, thus allowing people to share ideas and opinions by posting messages in the discussion threads. Forum threads that significantly grow in length can become difficult for…
The Shout Crisis Text Line provides individuals undergoing mental health crises an opportunity to have an anonymous text message conversation with a trained Crisis Volunteer (CV). This project partners with Shout and its parent…
To build a satisfying chatbot that has the ability of managing a goal-oriented multi-turn dialogue, accurate modeling of human conversation is crucial. In this paper we concentrate on the task of response selection for multi-turn…
Tweets are the most concise form of communication in online social media, wherein a single tweet has the potential to make or break the discourse of the conversation. Online hate speech is more accessible than ever, and stifling its…
Recent developments in online communication and their usage in everyday life have caused an explosion in the amount of a new genre of text data, short text. Thus, the need to classify this type of text based on its content has a significant…
This paper is concerned with paraphrase detection. The ability to detect similar sentences written in natural language is crucial for several applications, such as text mining, text summarization, plagiarism detection, authorship…
Forecasting conversation derailment can be useful in real-world settings such as online content moderation, conflict resolution, and business negotiations. However, despite language models' success at identifying offensive speech present in…
Dating and romantic relationships not only play a huge role in our personal lives but also collectively influence and shape society. Today, many romantic partnerships originate from the Internet, signifying the importance of technology and…
Dialogue summarization helps readers capture salient information from long conversations in meetings, interviews, and TV series. However, real-world dialogues pose a great challenge to current summarization models, as the dialogue length…
With the increasing popularity of social media, online interpersonal communication now plays an essential role in people's everyday information exchange. Whether and how a newcomer can better engage in the community has attracted great…
Recent advances in deep neural networks, language modeling and language generation have introduced new ideas to the field of conversational agents. As a result, deep neural models such as sequence-to-sequence, Memory Networks, and the…
Quotations are crucial for successful explanations and persuasions in interpersonal communications. However, finding what to quote in a conversation is challenging for both humans and machines. This work studies automatic quotation…