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Despite the plethora of financial services and products on the market nowadays, there is a lack of such services and products designed especially for the low-wage population. Approximately 30% of the U.S. working population engage in…
We consider the problem faced by a service platform that needs to match limited supply with demand but also to learn the attributes of new users in order to match them better in the future. We introduce a benchmark model with heterogeneous…
Building machine translation (MT) test sets is a relatively expensive task. As MT becomes increasingly desired for more and more language pairs and more and more domains, it becomes necessary to build test sets for each case. In this paper,…
We present a submodular function-based framework for query-focused opinion summarization. Within our framework, relevance ordering produced by a statistical ranker, and information coverage with respect to topic distribution and diverse…
Blockchain technology is widely expected to reduce transaction costs by automating contract enforcement and eliminating intermediaries; yet, the execution costs imposed by network congestion have received little attention in the operations…
Mean-payoff games on timed automata are played on the infinite weighted graph of configurations of priced timed automata between two players, Player Min and Player Max, by moving a token along the states of the graph to form an infinite…
We study the online busy time scheduling model on heterogeneous machines. In our setting, jobs with uniform length arrive online with a deadline that becomes known to the algorithm at the job's arrival time. An algorithm has access to…
Gig economy consists of two market groups connected via an intermediary. Popular examples are rideshares where passengers and drivers are mediated via platforms such as Uber and Lyft. In a duopoly market, the platforms must compete to…
We consider the online scheduling problem of moldable task graphs on multiprocessor systems for minimizing the overall completion time (or makespan). Moldable job scheduling has been widely studied in the literature, in particular when…
The number of reviews on Amazon has grown significantly over the years. Customers who made purchases on Amazon provide reviews by rating the product from 1 to 5 stars and sharing a text summary of their experience and opinion of the…
In a crowdsourcing market, a requester is looking to form a team of workers to perform a complex task that requires a variety of skills. Candidate workers advertise their certified skills and bid prices for their participation. We design…
Digital platforms capitalize on users' labor, often disguising essential contributions as casual activities or consumption, regardless of users' recognition of their efforts. Data annotation, content creation, and engagement with…
Drivers on food delivery platforms often run a loss on low-paying orders. In response, workers on DoorDash started a campaign, #DeclineNow, to purposefully decline orders below a certain pay threshold. For each declined order, the platform…
We use an online experiment with a real work task to study whether workers change their behavior when they know AI will be used to judge their work instead of humans. We find that individuals produce a higher quantity of output when they…
Many of the world's workers rely on digital platforms for their income. In Venezuela, a nation grappling with extreme inflation and where most of the workforce is self-employed, data production platforms for machine learning have emerged as…
Models of crowdsourcing and human computation often assume that individuals independently carry out small, modular tasks. However, while these models have successfully shown how crowds can accomplish significant objectives, they can…
Labor plays a major, albeit largely unrecognized role in the development of artificial intelligence. Machine learning algorithms are predicated on data-intensive processes that rely on humans to execute repetitive and difficult-to-automate,…
Peer prediction mechanisms are often adopted to elicit truthful contributions from crowd workers when no ground-truth verification is available. Recently, mechanisms of this type have been developed to incentivize effort exertion, in…
Crowdsourcing websites (e.g. Yahoo! Answers, Amazon Mechanical Turk, and etc.) emerged in recent years that allow requesters from all around the world to post tasks and seek help from an equally global pool of workers. However, intrinsic…
While microtask crowdsourcing provides a new way to solve large volumes of small tasks at a much lower price compared with traditional in-house solutions, it suffers from quality problems due to the lack of incentives. On the other hand,…