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Workers in crowd markets struggle to earn a living. One reason for this is that it is difficult for workers to accurately gauge the hourly wages of microtasks, and they consequently end up performing labor with little pay. In general,…
Crowdsourcing markets provide workers with a centralized place to find paid work. What may not be obvious at first glance is that, in addition to the work they do for pay, crowd workers also have to shoulder a variety of unpaid invisible…
Crowd markets have traditionally limited workers by not providing transparency information concerning which tasks pay fairly or which requesters are unreliable. Researchers believe that a key reason why crowd workers earn low wages is due…
Crowdsourcing is a form of "peer production" in which work traditionally performed by an employee is outsourced to an "undefined, generally large group of people in the form of an open call." We present a model of workers supplying labor to…
An unknown number of people around the world are earning income by working through online labour platforms such as Upwork and Amazon Mechanical Turk. We combine data collected from various sources to build a data-driven assessment of the…
Crowdsourcing requesters on Amazon Mechanical Turk (AMT) have raised questions about the reliability of the workers. The AMT workforce is very diverse and it is not possible to make blanket assumptions about them as a group. Some requesters…
Entry-level crowd work is often reported to pay less than minimum wage. While this may be appropriate or even necessary, due to various legal, economic, and pragmatic factors, some Requesters and workers continue to question this status…
Current practices regarding data collection for natural language processing on Amazon Mechanical Turk (MTurk) often rely on a combination of studies on data quality and heuristics shared among NLP researchers. However, without considering…
While Amazon's Mechanical Turk (AMT) helped launch the paid crowd work industry eight years ago, many new vendors now offer a range of alternative models. Despite this, little crowd work research has explored other platforms. Such…
Digital workers on crowdsourcing platforms (e.g., Amazon Mechanical Turk, Appen, Clickworker, Prolific) play a crucial role in training and improving AI systems, yet they often face low pay, unfair conditions, and a lack of recognition for…
We study the causal effects of financial incentives on the quality of crowdwork. We focus on performance-based payments (PBPs), bonus payments awarded to workers for producing high quality work. We design and run randomized behavioral…
In this paper, we present our system design for conducting longitudinal daily-task studies with the same workers throughout on Amazon Mechanical Turk. We implement this system to conduct a study into touch dynamics, and present our…
In 2013, scholars laid out a framework for a sustainable, ethical future of crowd work, recommending career ladders so that crowd work can lead to career advancement and more economic mobility. Five years later, we consider this vision in…
To prevent the costly and inefficient use of resources on low-quality annotations, we want a method for creating a pool of dependable annotators who can effectively complete difficult tasks, such as evaluating automatic summarization. Thus,…
Internal HITs on Mechanical Turk can be programmatically restrictive, and as a result, many requesters turn to using external HITs as a more flexible alternative. However, creating such HITs can be redundant and time-consuming. We present…
In this study, we investigate the attentiveness exhibited by participants sourced through Amazon Mechanical Turk (MTurk), thereby discovering a significant level of inattentiveness amongst the platform's top crowd workers (those classified…
We investigate the feasibility of obtaining highly trustworthy results using crowdsourcing on complex engineering tasks. Crowdsourcing is increasingly seen as a potentially powerful way of increasing the supply of labor for solving…
Crowd work has the potential of helping the financial recovery of regions traditionally plagued by a lack of economic opportunities, e.g., rural areas. However, we currently have limited information about the challenges facing crowd…
Microtask crowdsourcing is increasingly critical to the creation of extremely large datasets. As a result, crowd workers spend weeks or months repeating the exact same tasks, making it necessary to understand their behavior over these long…
Crowdsourcing markets like Amazon's Mechanical Turk (MTurk) make it possible to task people with small jobs, such as labeling images or looking up phone numbers, via a programmatic interface. MTurk tasks for processing datasets with humans…