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We propose a reinforcement learning-based approach to optimize conversational strategies for product recommendation across diverse industries. As organizations increasingly adopt intelligent agents to support sales and service operations,…

Information Retrieval · Computer Science 2025-07-03 Kang Liu

Imagine if AI decision-support tools not only complemented our ability to make accurate decisions, but also improved our skills, boosted collaboration, and elevated the joy we derive from our tasks. Despite the potential to optimize a broad…

Human-Computer Interaction · Computer Science 2024-04-16 Zana Buçinca , Siddharth Swaroop , Amanda E. Paluch , Susan A. Murphy , Krzysztof Z. Gajos

Recently, reinforcement learning (RL) has been applied to task-oriented dialogue systems by using latent actions to solve shortcomings of supervised learning (SL). In this paper, we propose a multi-domain task-oriented dialogue system,…

Computation and Language · Computer Science 2021-07-08 Hyunmin Jeon , Gary Geunbae Lee

Off-policy deep reinforcement learning (RL) algorithms are incapable of learning solely from batch offline data without online interactions with the environment, due to the phenomenon known as \textit{extrapolation error}. This is often due…

Machine Learning · Computer Science 2019-12-03 Riashat Islam , Komal K. Teru , Deepak Sharma , Joelle Pineau

Offline Reinforcement Learning (RL) is a promising approach for learning optimal policies in environments where direct exploration is expensive or unfeasible. However, the adoption of such policies in practice is often challenging, as they…

Machine Learning · Computer Science 2020-11-03 Aaron Sonabend-W , Junwei Lu , Leo A. Celi , Tianxi Cai , Peter Szolovits

We consider offline Reinforcement Learning (RL), where the agent does not interact with the environment and must rely on offline data collected using a behavior policy. Previous works provide policy evaluation guarantees when the target…

Machine Learning · Computer Science 2023-05-26 Xumei Xi , Christina Lee Yu , Yudong Chen

We introduce an offline reinforcement learning (RL) algorithm that explicitly clones a behavior policy to constrain value learning. In offline RL, it is often important to prevent a policy from selecting unobserved actions, since the…

Machine Learning · Computer Science 2022-06-03 Wonjoon Goo , Scott Niekum

This paper extends off-policy reinforcement learning to the multi-agent case in which a set of networked agents communicating with their neighbors according to a time-varying graph collaboratively evaluates and improves a target policy…

Machine Learning · Computer Science 2019-11-20 Wesley Suttle , Zhuoran Yang , Kaiqing Zhang , Zhaoran Wang , Tamer Basar , Ji Liu

Online reinforcement learning (RL) with sparse rewards poses a challenge partly because of the lack of feedback on states leading to the goal. Furthermore, expert offline data with reward signal is rarely available to provide this feedback…

Machine Learning · Computer Science 2025-03-25 Nitish Dashora , Dibya Ghosh , Sergey Levine

Offline reinforcement learning methods hold the promise of learning policies from pre-collected datasets without the need to query the environment for new transitions. This setting is particularly well-suited for continuous control robotic…

Machine Learning · Computer Science 2022-03-18 Xi Chen , Ali Ghadirzadeh , Tianhe Yu , Yuan Gao , Jianhao Wang , Wenzhe Li , Bin Liang , Chelsea Finn , Chongjie Zhang

End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…

Computation and Language · Computer Science 2024-03-27 Navin Kamuni , Hardik Shah , Sathishkumar Chintala , Naveen Kunchakuri , Sujatha Alla Old Dominion

Offline reinforcement learning (RL) offers a powerful paradigm for data-driven control. Compared to model-free approaches, offline model-based RL (MBRL) explicitly learns a world model from a static dataset and uses it as a surrogate…

Machine Learning · Computer Science 2026-02-02 Jiayu Chen , Le Xu , Aravind Venugopal , Jeff Schneider

When interacting with people, AI agents do not just influence the state of the world -- they also influence the actions people take in response to the agent, and even their underlying intentions and strategies. Accounting for and leveraging…

Artificial Intelligence · Computer Science 2023-10-31 Joey Hong , Sergey Levine , Anca Dragan

Deep reinforcement learning includes a broad family of algorithms that parameterise an internal representation, such as a value function or policy, by a deep neural network. Each algorithm optimises its parameters with respect to an…

Machine Learning · Computer Science 2020-07-17 Zhongwen Xu , Hado van Hasselt , Matteo Hessel , Junhyuk Oh , Satinder Singh , David Silver

Reinforcement learning (RL) is a promising approach to solve dialogue policy optimisation. Traditional RL algorithms, however, fail to scale to large domains due to the curse of dimensionality. We propose a novel Dialogue Management…

Computation and Language · Computer Science 2018-03-09 Iñigo Casanueva , Paweł Budzianowski , Pei-Hao Su , Stefan Ultes , Lina Rojas-Barahona , Bo-Hsiang Tseng , Milica Gašić

Offline reinforcement learning (RL) seeks to learn optimal policies from static datasets without interacting with the environment. A common challenge is handling multi-modal action distributions, where multiple behaviours are represented in…

Machine Learning · Computer Science 2025-03-20 Mianchu Wang , Yue Jin , Giovanni Montana

Off-policy learning is a framework for evaluating and optimizing policies without deploying them, from data collected by another policy. Real-world environments are typically non-stationary and the offline learned policies should adapt to…

Machine Learning · Computer Science 2021-04-06 Joey Hong , Branislav Kveton , Manzil Zaheer , Yinlam Chow , Amr Ahmed

We present a method for developing navigation policies for multi-robot teams that interpret and follow natural language instructions. We condition these policies on embeddings from pretrained Large Language Models (LLMs), and train them via…

Robotics · Computer Science 2024-07-30 Steven Morad , Ajay Shankar , Jan Blumenkamp , Amanda Prorok

Sparse reward problems are one of the biggest challenges in Reinforcement Learning. Goal-directed tasks are one such sparse reward problems where a reward signal is received only when the goal is reached. One promising way to train an agent…

Machine Learning · Computer Science 2018-11-06 Ameet Deshpande , Srikanth Sarma , Ashutosh Jha , Balaraman Ravindran

Deep reinforcement learning algorithms have succeeded in several challenging domains. Classic Online RL job schedulers can learn efficient scheduling strategies but often takes thousands of timesteps to explore the environment and adapt…

Machine Learning · Computer Science 2022-12-05 Vanamala Venkataswamy , Jake Grigsby , Andrew Grimshaw , Yanjun Qi